"This property is managed by Maple Home. I’m leaving this review in the hope that it helps improve their management standards.
Based on my experience, Flash Suites has consistently offered better quality in terms of the properties they manage. Unfortunately, this wasn’t the case here.
Additionally, the key sensors at this property are not functioning properly, which affected the overall experience."
Hilltop Cloud View Genting Luxury Suite offers top-notch services and amenities, ensuring guests experience utmost comfort. Visitors can take advantage of complimentary parking directly at the apartment.Each accommodation at Hilltop Cloud View Genting Luxury Suite is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the apartment offers linen service and air conditioning for guest convenience and satisfaction. In select rooms, guests at the apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience.Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms. Indulge in the numerous pursuits available at Hilltop Cloud View Genting Luxury Suite. Each day at apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the apartment fitness center ensures you maintain your vitality and wellness.
1 review
6.9/10
1 night
From £77
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"The environment is quiet, clean and tidy. It is very suitable for family outings. You need a car to go to the shops outside. It is quite convenient. There are new hotels being built nearby (blocking the scenery)  ~ But it is very happy to see the mountains and sunsets ~ "
"Everything looks ok, except the Parking location is far & parking card to be validated at the Hotel lobby, which is not convenient. From room to Sky garden & take another lif from another tower block to the Lobby to get the card validated with free parking, & then hv to take the lif go back to Sky Gdn, & then take another lif in another Tower block, just to be able to get to my car. After validated card, we hv to be out from the parking location within 15 mins. Experienced while taking lif from lobby, sometimes it might takes 5 mins waiting for the lif, so it makes us a bit of nervous & hv to very hurried try to get the car the soonest the possible 🤦♂️"
Genting SkySmokyColdSty3R2B @ Ion Delemen offers top-notch services and amenities, ensuring guests experience utmost comfort. The apartment offers complimentary parking for guests who arrive with their own mode of transport. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. For a more enjoyable stay, select rooms at apartment are equipped with linen service and air conditioning. Expand your in-room entertainment choices with various amenities, such as television offered in certain accommodations. It is worth noting that certain guest bathrooms feature a hair dryer and toiletries for your convenience. Genting SkySmokyColdSty3R2B @ Ion Delemen provides a superb assortment of leisure amenities for guests to enjoy.Begin your holiday perfectly by taking a plunge into the swimming pool. Eliminate those holiday calories by stopping by apartment and making use of their well-equipped exercise amenities.
"1. First of all, if you can take a shuttle bus, you can order a shuttle bus with the housekeeper first. Because it is difficult to tell where to go by taxi. The price of the car at the first hotel is quite confusing. There are 25-40 quotations, and there is no shortage of customers. So if you want to save trouble, you can still book a ferry, 6RM per person.
2. Secondly, the location of the hotel is a hotel apartment. After arriving at the Grand Ion Delemen Hotel, you can ask the butler to pick you up, because the room was still a bit convoluted in the past.
3. The environment of the apartment hotel is still very good. It is a suite with a kitchen, water dispenser, refrigerator, washing machine, iron, TV, etc. There are also snacks to eat. I am mainly satisfied with the bathroom design, because there are clothes hooks and ventilation, and it is very convenient to change and wash.
4. Yunding may be because of the relationship between Yundu and actually can't see anything. It's all cloud and fog outside."
With a stay at Forte Seasons Genting Geo38 in Genting Highlands, you'll be within a 10-minute drive of Genting Highlands Premium Outlets and Happy Bee Farm & Insect World. This condo is 8.1 mi (13 km) from Genting SkyWorlds Theme Park and 19.3 mi (31.1 km) from Batu Caves.
Free self parking is available onsite.
Make yourself at home in one of the 10 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Flat-screen televisions and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves.
"Clean. Comfortable for family.
Only the view is a little less due to the construction next to the building. In terms of safety, there should be a grill on the wall mirror, very tall. If you want to play pool, you have to write your name, the guard will always look. Overall satisfied."
Amazing
1 review
9.5/10
1 night
From £112
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No.
1
8.8/10
18 review
Resorts World Genting - Genting Grand
Hotel near Genting Highlands
"Good Location"
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No.
2
8.1/10
54 review
Resorts World Genting - Highlands Hotel
Hotel near Genting Highlands
"Great service"
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No.
3
8.8/10
264 review
GEO Resort & Hotel
Hotel near Genting Highlands
"Delicious breakfast""Large rooms"
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Latest Reviews for Genting Highlands hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.2/10
Great
AAlly YongFrom start to finish, my stay at Resort World Genting- Crockfords was nothing short of outstanding. This is one of those rare hotels where every detail is thoughtfully curated to deliver a world-class experience.
Upon arrival, I was greeted with warm hospitality and efficient check-in. The lobby itself was stunning — elegant, modern, and inviting. The service throughout my stay was impeccable — the staff were professional, attentive, and always one step ahead of my needs without being intrusive.
My room was spacious, beautifully designed, and immaculately clean. The bed was incredibly comfortable, the linens luxurious, and the in-room amenities top-tier — from the high-end toiletries to the smart lighting and entertainment system. I also had a breathtaking view that made every morning and evening extra special.
Resort World Genting- Crockfords speaks of thoughtful planning and genuine care. The round-the-clock service ensured I was comfortable no matter the time of day. It’s a hotel that not only meets expectations but exceeds them — especially when it comes to looking after guests late into the night.
The only slight issue was the car park validation as we were checking out. The mgt took more than 40 minutes to validate the free parking. As we waited, I thought the staff could offer some drinks but they did not. Overall, still a very good experience staying at Crockfords.
PPriscillaThe hotel reception and housekeeping teams are very welcoming. Didn't manage to get an early check-in (which is fine) due to being fully booked.
However, the room isn't entirely soundproof, you'll hear children speaking loudly to their parents, and housekeeping dragging the furniture when they're cleaning up the rooms.
Overall it was a pleasant stay, perhaps I'll return when it wasn't during the peak season.
MMANISH WADHWANIThe hotel is perfectly located with stunning views of the mountains and surrounding nature – truly a serene escape. The staff were exceptionally friendly and helpful throughout our stay, which made the experience even more pleasant.
The apartment was very spacious and comfortably accommodated four guests per room. However, there were a few areas that could use improvement. The food options for vegetarians were quite limited, which was a bit disappointing. Additionally, the bellboy service for luggage had restricted timings, which was inconvenient at times.
There was also an oversight in placing the mandatory toiletries in two of our rooms, something that could easily be addressed with better preparation in the future.
Overall, it's a great place to stay for the views and comfort, with just a few service enhancements needed.
MManoj KumarRooms was good the view was soo amazing from balcony and everything was soo good, regarding service like checkin time we are 14 pax and carried own baggage to room due to overcrowded and less staff and same happened after call while check out.
CCrystal07227The check-in process is self-service via a machine, which was convenient but meant that room assignments were random — unfortunately, ours had no view at all.
The room itself was spacious and included a small kitchen, which is a nice touch. However, there were no utensils, plates, or bowls provided, which made the kitchen somewhat unusable. The cleanliness was also disappointing. The floor was visibly dirty, with many dead insects scattered around. I filed a complaint at 3:06 PM, but housekeeping did not arrive until 9:30 PM — only after I followed up a second time.
Another major issue was the toilet, which had a strong and unpleasant odor throughout our stay.
Prior to arrival, I called the hotel to confirm that both the adult and kids’ pools would be open. However, upon arrival, I was informed the kids’ pool was under maintenance and would reopen in an hour. We checked again the next day, and it was still closed. A different staff member then told us it had been under maintenance the entire time. This inconsistency was quite disappointing, especially since we had checked in advance.
On a positive note, the location is excellent — close to many attractions and convenient for families. I also appreciated the quality of the shampoo and body wash provided.
Overall, while the hotel has potential and a great location, the cleanliness, communication, and maintenance issues need serious improvement. I hope management takes feedback seriously to enhance future guests’ experiences.
GGuest UserOverall not recommended for impatient person, check in process was miserable (they delayed us for an hour, then we need to pickup our room key from they housekeeper by ourself?????(CANNOT BRAIN AT ALL)), lift at windmill upon hill was miserable too during check out hour.
Access card for lift cannot be used and customer service asked us to deal with hotel’s security guard (HELLO WE CANT EVEN USED THE LIFT SO HOW WE WANT TO GO DOWN AND MEET THE GUARD), thank god some good people helped us during when up.
Only room was comfortable, but at 1.30am we smell cigarette from another room.
TTayThe check-in area is very confusing... Why can't they place the lobby on the ground floor of the main building together with the car park? The signage is not very clear, and customers were made to criss-cross among different buildings. The staff is not very well trained.
I have the same negative feedback from other guests when we talk in the hotel area.
Won't be staying there again. Getting to Genting Sky Arena is a big hassle and they charge you for the shuttle bus.
BBasil zhuang zhenOff-side from everything else so it's a little troublesome to travel around. A little troublesome getting around in the hotel. If you're unlucky, the hotel lobby, hotel room and carpark is all 3 different tower so you will need to walk around up and down to get to it. The room is pretty much clean with water,fridge,tea,dental kit,vanity kit etc. jus that they should actually have soap+shampoo.
SSS9297The hotel was average overall. It was cooling, which made the stay somewhat comfortable, but basic amenities like toothbrushes, cotton buds, and other essentials weren’t provided, which was a bit inconvenient.
We mainly visited the area to attend the Heineken Refresh Event at Resorts World Awana, which was perfectly organized and very enjoyable. We also managed to visit the French Village, which was a lovely experience.
However, transportation back to the hotel after the event was a major issue. Despite the official announcement that the cable car would operate longer hours, we were denied tickets at the counter even though we arrived before 1am. That part was quite frustrating and poorly managed.
Overall, it was a mixed experience—some highlights, but also some logistical letdowns.
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How much does a hotel cost in Genting Highlands?
Average hotel prices in Genting Highlands based on Trip.com: £123 on weekdays and £174 on weekends (Friday–Saturday).
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