Anonymous User
May 18, 2023
Facilities: The TV is old and cannot be used normally
Hygiene: There are used toothbrushes and packaging bags in the bathroom thrown in the shower area, and there is only one bottle of toiletries, which is dirty.
The bed sheets are not clean either, and there are bags all over my body after sleeping. The hygiene is not up to standard
Environment: The lighting is dim, and the bathroom door is broken and cannot be closed
Service: There are many problems. I contacted the front desk staff and they were vague. I asked the platform customer service to handle it. After coming up, they were aggressive and had a bad attitude!
First: I paid the difference (I didn’t ask you to upgrade the room at a low price. Don’t tell me that there are so many requirements at this price!)
Second: Bottled water, toiletries, TV, Wi-Fi and so on are all standard in your order information! I didn’t ask you to give them extra! Please understand! )
One night charges 180 yuan, which is almost more than 200 yuan. Your home is the worst in the same price range! Whether it is the environment or the service attitude, it is first-class. Five-star is terrible!
If you are staying in a hotel at the same price, please choose another one and don't spend money to suffer! If you are dissatisfied, I have recordings and other information and evidence. You are welcome to refute!
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