Guest User
December 30, 2023
My daughter went to check in for a dance competition. There were many people and the rooms were booked long in advance. Didn't the hotel staff know that so many people would check in today? There was only one person at the front desk! It took more than an hour to queue up to check in, and many people were checking in for others, so we had to wait in line at the back! I booked a single room! At the end of the line, they told me that there were no single rooms! ! ! ! They gave me a standard room and told me that the hotel was not in sync with Qunar.com. If they were not in sync, why could I book a single room at that time? The service was really bad. We came from a long way and didn't even have food, but we kept queuing there
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