Hotels in Helsinki

"Overall, my recent stay with Bob W was disappointing. I booked the 4-person penthouse room primarily for the use of the sauna on my last day of the trip. Firstly, pin code provided was only valid for door access to the stairs, not door to the elevator side at night. This became a significant inconvenience, especially for a female traveler like myself who arrived at night after a tiring flight. Having to carry a 20kg luggage and a 10kg carry-on up five flights of stairs was both physically demanding and frustrating. Clear arrangements on how to access the elevator at night should have been considered for guest. Secondly, check-in process was not clearly communicated, causing panic upon arrival. Unfortunately, I had to seek help from customer service on a third-party booking site and reach out via email to obtain a check-in link, which added unnecessary stress and confusion. Furthermore, instruction for turning on the sauna were unclear, and I was unable to enjoy it until the next morning at 8am, just few hours before my checkout time. I had specifically chosen the penthouse room with the sauna for a relaxing and enjoyable experience. due to the lack of clear instructions, and had to seek assistance to figure out how to operate it properly, which ate into the limited time I had available to enjoy the amenity. In conclusion, my stay with Bob W fell short of my expectations. The limited time to enjoy the amenities, issues during the check-in process and accessing the elevator, made for a less than satisfactory experience. I hope that Bob W seriously takes feedback into consideration and makes the necessary improvements to ensure a more enjoyable stay for travelers in the future. Thank you"

"公寓房間很大，乾淨整潔，設施齊全，衞生間洗手枱用起來很舒適，而且有洗衣機。公寓在一個院裏，除了公寓房門，院子和單元各有一個密碼門，入住較方便。"

"Good hostel. Would stay again. Location is good for the ferries and has tram stop outside, an easy walk to the harbour. Very helpful staff. Several kitchens. Towel supplied but note shower gel/shampoo in showers."

"Very clean, clear instructions for everything and nothing to complain"

"The room's air conditioning was inadequate, making it quite stuffy in the summer. I went down to the lobby to call the reception, but the phone rang endlessly with no one answering (it didn't seem like they offered 24-hour service). Lobby phones are complimentary. However, do not use your personal phone to call reception, as it costs €0.79 per minute. The hotel is inexpensive, so it's acceptable given the price. Its main advantage is the convenient transport links."

"The location is ideal, you can reach the bus stop or subway station in a few minutes, there is a large supermarket nearby, the room is equipped with a cooking stove, you can cook in the room, there is a shared space in the basement, there is a gym room, sauna room, and free laundry room, the facilities are very good."

"Thoroughly enjoyed my stay. The hotel is centrally located (walking distance from Kampii, train station, etc.), the room was spacious and well equipped, the service was impeccable and the breakfast buffet extensive. I also enjoyed the dinner, which was included in the room rate. Overall, very good value for money (compared to other hotels). Highly recommend."

"In a wonderful location, a quiet, elegant and clean hotel. The sauna department could be bigger... service was really good. Thank you!  Hello, Mare and Rainer Orman."