Melia Vinpearl Hue Reviews

Response from Property: Dear Valued guest, Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback with us. We are delighted to hear that you found nearly everything to be in an almost perfect state during your stay.However, we sincerely apologize for the oversight you encountered with the cleanliness of the bed. Please rest assured that we take such matters very seriously, and we have addressed this issue with our housekeeping team to ensure it does not happen again in the future.Your comfort and satisfaction are our top priorities, and we appreciate your understanding and patience. We look forward to welcoming you back and providing you with an impeccable stay next time.Warm regards,Trung Nguyen Thanh (Ethan)Duty Manager

Response from Property: Dear 豪华房Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our range of facilities met your expectations. Maintaining cleanliness and providing spacious accommodations are top priorities for us, and we're delighted that you found them to your satisfaction. As for breakfast, we're thrilled you found it superb! We believe starting the day with a delicious meal sets the tone for a great day ahead. We appreciate your feedback and hope to have the pleasure of hosting you again in the future!Warm Regards!Huyen Tran(Mrs.)Duty Manager

Response from Property: Dear Matthew Ian,Thank you for taking the time to share your experience at Melia Vinpearl Hue. We are delighted to have provided you with a positive experience . Besides, we are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,Hotel Management

Response from Property: Dear Valued guest,Thank you for taking the time to provide feedbacks for your stay at Melia Vinpearl Hue It is our honor to read your wonderful feedbacks and we believe you had a great stay here. Your positive comments for breakfast and our staff performance will definitely encourage us to continuously deliver the best experience to our guests. Once again, thank you for staying with us and we look forward to welcoming you back soon. Best regards, Hotel Management

Response from Property: Dear Grape1234567Thank you for giving us such a valuable feedback. We are delighted that you enjoyed our services, our dedicated staff will be pleased to learn of your high praise. It will provide them with great encouragement to keep delivering our guest excellent services.We all looking forward to welcoming you back again in the near future.Best regards,Hotel Management Team.

Response from Property: Dear Mr. Haohui, Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and welcome you back in near future. Sincerely, Hotel Management

Response from Property: Dear Valued Guest, Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more.Once again, thank you very much, and welcome you back in near future.Sincerely,Hotel Management

Response from Property: Dear M. Vovan, Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our hotel's great location in the center of Hue and found our modern and beautiful facilities to your liking. It's wonderful that you appreciated the stunning views of the city and found the connecting rooms convenient for families.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Best regards,Thanh Trung Nguyen (Ethan)Duty Manager

Response from Property: Dear Valued Guests, Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and wish you have a nice experience during your visit. Sincerely, Hotel Management.

Response from Property: Reply from the property：Dear Valued Guest, Thank you for taking the time to share your experience at Melia Vinpearl Huế. We are delighted to have provided you with a positive experience. This is a priceless gift for all hotel staff. We are still trying every day to improve our service even more. Once again, thank you very much, and welcome you back in near future. Sincerely, Hotel Management

Response from Property: Dear Mr Nathanielkempster, Thank you for choosing to stay with us and sharing your review.We are so happy to read that in general you have a great time with us.Regarding to the carpet's cleanliness issue, apparently, we will take a deep look into that and correct the issue right away.We wish you wealth and health and look forward to welcoming you back in the near future.Sincerely,Hotel Management

Response from Property: Dear Virginia A.Thank you for taking the time to provide feedbacks for your stay at Melia Vinpearl HueIt is our honor to read your wonderful feedbacks and we believe you had a great stay here.Your positive comments for food quality, hotel facilities, Spa and staff performance will definitely encourage us to continuously deliver the best experience to our guests.Once again, thank you for staying with us and we look forward to welcoming you back soon.Best regards,Hotel Management Team.

Response from Property: Dear Mr. Robert,We're thrilled that you found our staff very friendly and enjoyed your stay in our nice rooms. It's also fantastic to hear that you loved the breakfast! Providing exceptional service and comfort is our top priority, and we're delighted that we could make your experience memorable. We look forward to welcoming you back for another enjoyable stay!Warm Regards!Huyen Tran (Mrs.)Duty Manager

Response from Property: Dear Valued guest,Thank you for your feedback! We appreciate your kind words about our service. We understand your concern about the age of our rooms and are continuously working to improve and update them to enhance our guests' experience. Your input helps us prioritize our renovations and we hope you'll notice positive changes during your next visit. We look forward to welcoming you back!Warm Regard!Huyen Tran (Mrs.)Duty Manager