Guest User
June 3, 2024
If we had known that this hotel was being used as an asylum seekers stopover we would never had considered it. We found out by chance, after booking, that it had only stopped being so at the end of April, and it showed. We had paid for an Executive double room, on another site, but the staff there, (who were very pleasant and dealt with it as best they could), said that all the double rooms were the same, (standard double), despite us paying more for the room. When we were shown to it we found a very drab, plain and totally uninviting room which was entirely below standard. We returned to the reception and were finally given what they called a Junior Suite. The photo on the web site shows a quite nice room but on looking over it we found torn quilt covers over a very thin quilt. There was no AC, but there were 2 very old electric heaters on each wall. Checking these we found that they were 4 years past their test due date, as was the towel rail in the bathroom, other items had had the test sticker torn off them. There were very dubious splash marks in the set of drawers and the carpets were stained, (we also found a used plaster in the hallway. We asked about the bar and were told that it shut at 2100 each night, as this hotel is someway from the town a taxi or car was needed to do anything after then. We decide to leave just 2 hours after arriving and booked into another hotel nearby. There seems to be some sort of renovations starting to be carried out, the place needs it. The only reason why we gave a 2 was because of the staff.