GGuest UserI rarely write reviews, but I simply couldn't resist for this hotel – it's absolutely exceptional in every single aspect. The complimentary airport and train station transfers are a huge plus, and the service is incredibly warm and enthusiastic. They proactively help with all your luggage, big or small. The transfer vehicles are also very comfortable and spotless. Upon check-in, everything in the room is free except for the red wine – instant noodles, drinks, beer, water, coffee, yogurt, and Yunnan black tea are all complimentary. They bring a generous amount of fresh fruit daily, and there's 24-hour rice noodle service, which is a lifesaver for anyone not accustomed to local food; you'll never go hungry. Every evening, there's also tremella soup available. The front desk even has complimentary snacks, fruits, and flower cakes for guests to enjoy. And the room itself? Speechless. The videos and photos on their website are an exact, 1:1 representation of the actual rooms – absolutely no photo trickery. What you see is precisely what you get. The room is impeccably clean, and the array of amenities is extensive. My parents are usually quite picky about hotels, but they absolutely adored this one, praising everything from the room facilities to the balcony views and the spaciousness of the suite. They insisted that on their next trip to Dali, they must stay here again. And most importantly, the staff – from the front desk to the transfer drivers, the F&B team, the ladies who help with luggage, the gentlemen who deliver rice noodles and tremella soup at night, and the three cleaning ladies – everyone is incredibly polite, enthusiastic, and friendly. The owner of this hotel is truly fortunate to have assembled such a fantastic team. The hotel's location, combined with the suite facilities and the wonderful staff, makes for a top-tier experience. I wholeheartedly recommend that everyone visiting Dali *must* stay at this hotel at least once – it's absolutely worth every penny!
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