Labranda Marine Aquapark

This resort falls short of its "4-star" rating with below-average quality and service. Arrival: The start was good; they promised our room in an hour and offered lunch, part of our full-service plan. However, after lunch, communication issues and excuses delayed our room access by an extra hour. Room: The room was decent, even above average, with AC, two bedrooms, and two TVs. The only issue was a detached shower drain, but it was manageable. Food: The food quality brought the experience down. Items like cold, flavorless chicken and unseasoned dishes disappointed us. Only the desserts and yogurt were decent. A**osphere in the Dining Hall: The dining hall felt more like a crowded food court than a premium or peaceful restaurant. Noise from kids was a problem due to the lack of barriers. Beach and Aquapark: The beach had rocky areas, causing minor injuries. However, it was good for scuba diving, with clear water and plenty of fish. The aquapark was visually appealing and had positive feedback, but I couldn't enjoy it much due to a recent injury. Beachside Restaurant and Bar: The food at the beachside restaurant was disappointing, with dry baked goods and fries. Limited options, but good wings and fries. Cats: There were many cats around, but you can find similar experiences elsewhere with better service. Cats are cool, though! Noise at Night: A loud party by the pool on our first night disrupted our sleep. Summary: This resort isn't exceptional but serves as a decent escape from the cold. It's okay, but nothing special. I wouldn't go again. (i corrected this text with chat gpt btw so it might seem a bit robotic)

We came to this hotel as part of a large family group of 12 people. We stayed in the superior family garden room suite and it was fantastic for what we needed. Very fresh and modern looking and the beds were super comfortable. For our 2 small kids the sofa bed in the lounge area was turned into a massive bed for them to sleep in and they liked having their own space. Like many reviews on here the food was good, but not mind blowing. A lot of the theme nights were good but a lot of the individual items were quite repetitive and random (Onion rings for breakfast?) We still managed to find things to eat but some of the more fussy eaters in our group did struggle to find something to eat. Due to our group size, we were told we weren't able to book any of the a la carte restaurants which was disappointing. The hotel staff member explained it was because of the demand it would put on the kitchen meant our food may not all come out at the same time and even though we said we were happy for that to be, we were discouraged from booking it. The facilities of the hotel were excellent, with a very well stocked shop found on the lower floor and there was a games area outside of this to keep the kids entertained. The pool areas were great and my kids loved the mini slides they had. Finally, the staff. They were super friendly and helpful, especially Carlos the restaurant manager. Always put a smile on our kids faces and we appreciated how welcome he made us feel.

I would recommend this place to anyone, we had an amazing time here, the resort was brilliant, food was consistently great, all the staff from reception to cleaners were so welcoming and friendly , nothing was too much trouble. Very clean and just such a beautiful place!

Had a great week staying at this resort, kids loved the aqua park and the kids club with Zoe and Cassidy. Bedrooms were great and restaurant had plenty of choices. Loved doing the activities by the pool in the day with Nate and the shows at night, the children loved the mini disco too! Will be sure to visit again and would 100% recommend for a family!

What a fabulous 11 nights we have had. Lovely welcome on arrival. Room was spacious, clean, great shower and comfortable bed. House keeping was excellent. We loved the adult pool and bar - the lovely Lylian is just great - very friendly and really looked after us. Plenty of sunbeds and we had no need to get up early to reserve! We enjoyed the choice in the buffet, again staff were excellent. We particularly enjoyed the fish night - a really excellent choice, and our evening at the Greek a la carte. The views on the roof terrace are amazing. The pool side snack bar offered a great alternative to the buffet for lunch. We were perfectly happy with the all inclusive drinks and thought the token system for the cups was an excellent idea - no half empty drinks cups lying around. Overall a lovely resort with fantastic customer service and we wouldn't hesitate to return.

Will definitely be returning! From start to finish we had an amazing experience. Kids absolutely loved it. Staff couldn’t do enough for you, everything was so clean & well maintained. Food was amazing!!! Massive selection of different foods & the kids loved all the different variety especially breakfast! Al a carte (Greek one) one word WOW! We will definitely be returning next year! Thank you everyone for an experience we won’t forget!

We haven't been away for 4 years since we had 2 children. We chose this hotel as my son is 3 and is autistic and loves water. We knew he'd get a lot from the slides and the waves pool, those facilities did not disappoint. He thoroughly enjoyed his holiday. My daughter is 1 and loved the attention she got from all the staff. The waitresses were never not cooing over her and all knew her by name. The room was lovely, big enough for 4 of us and comfortable however we didn't like that our terrace was directly onto the loud entertainment which wasn't good for getting our 2 small children to sleep every night. We wouldn't return to this hotel as although you get a stunning view of the mountain and beautiful views of the islands. We weren't happy with the overall location. We were told the bus service no longer runs from the hotel to Kos or Tigaki so you have to pay 13€ per way which sounds cheap but very quickly adds up over 2 weeks. Taxi service not a great system and was often told 10 minutes but would have to wait 30/45 minutes. Roads not suitable for walking on with 2 small children as small, winding and no pavements. We opted to hire a car for one day and found you could cover a lot of the islands must see spots. We did begin to feel a bit trapped. Food was just OK. My biggest gripe is it was often incorrectly labelled. I'm a vegetarian and salads would be marked veggie or vegan and then have meat in it. This sort of thing is unacceptable for people with allergies or dietary requirements. I wouldn't recommend this hotel for people who have to be strict with cutting particular things out of their diet because i never knew if the label was right. Wasn't for us but I'm glad the kids had a good time.

We return back, I don't have words,everything perfect,Cass and Zoe they take care of our kids în kids club,mini disco at the evening amazing, every evening diferite show, a lot of hugs for Sorin and Nate! Very clean hotel and also staff extremly friendly!

Honest review from the Labranda 8th May - 15th May with 3 small children. Labranda is very clean and well kept hotel. It’s very large. Waiters, waitress’s, house keeping, bar tenders were all 10/10. Couldn’t do more to assist you. Reception staff we found not so helpful, quite arrogant and unhelpful. We arrived at 2am with 3 small children after a long 12 hours of travelling. We arrived in the dark, with no offer of helping us with our luggage to our room, baring mind we had 5 suitcases, it was dark, the routes to the rooms are quite uneven paths, especially with suitcases, we stayed in room 2611 so quite a walking distance from reception, upstairs to then find our key card didn’t work, I then had to walk back down to reception to get this changed with 3 kids waiting outside early hours of the morning, the man on reception didn’t apologise and didn’t really care. Rooms are lovely spacious, comfy and clean. Food - I don’t struggle and I’m not fussy I did enjoy it but it was repetitive as you would expect in an all inclusive. My partner and children are fussy and however really struggled with eating. I was astonished with how busy the restaurants were at meal times considering it was May. It was like a cattle market and quite overwhelming with small children, I had many conversation with other guests of how it felt claustrophobic at meal times getting up getting food. Although the serving staff were so kind. All inclusive drinks were ok. 6 or 7 cocktails. Bog standard house drinks. A menu of cocktails could be purchased at €7 Kids club was a disappoint. No reflection on the lovely staff there. It was just the facilities, quite dated and doom and gloomy. Mini disco 8.30-9 every night apart from Saturday, was the same every night, few songs, but kids loved it. Aquapark and pools were lovely. Always clean. Although we found people reserving the beds closest to the pools and not spending the day there was really annoying, although there is plenty of beds, if you wanted ones closer to the pools for the little ones to be close, you’d find people would leave their belongings on them and leave for the morning/day and come back later. We found the snack bar found to be quite bland and repetitive, again queues for them were huge!! Ice cream parlour served different ice creams at around €1.50, waffles & Crepes around €3.50. Although many times we went and there was no batter mix left for these items to be made. Shower rooms were available to book the day before departure for 30 min time slot, male & females separate. Late check out was offered €70 until 7pm, anything over 7pm was €115. Pro’s - Lovely clean resort Beautiful views Clean pools Aqua park Cons- Location - 15 min taxi from anywhere, in the middle of nowhere, €13-€20 taxi per way into Kos. No busses running. Reception staff unhelpful Food was tricky for fussy eaters Dated kids club not much to do Very busy and overwhelming meal times Overall 7/10.