Anonymous User
August 23, 2021
The front desk service of this store is extremely bad, very awkward! ! When checking in, the female receptionist with a face full of pustules kept asking me to cancel the order of Ctrip and asked me to apply for a membership card, saying that there are many discounts. I said that I was used to using Ctrip and did not want to cancel the order, and then she said that the room was only available. Can be arranged in the corner on the first floor! ! ! The room upstairs is reserved for members of their company! ! I was very angry at the time, but because I was carrying the baby, I didn't have to worry too much. I just want to remind everyone here that if you encounter the same thing, you must die to the end, and I also hope that Ctrip can manage this bad store! ! Why can a hotel with this kind of service survive to book online with you! ! I doubt the authenticity of other reviews! By the way, when checking out, the front desk called at 11 o’clock noon and asked me to check out before 12 o’clock. I asked if I could be late. The guy at the front desk said that Ctrip’s check-out at 12 o’clock, or just give them an order. Praise, you can postpone it for an hour, bah, are you worthy! ! I hope Ctrip will remove this hotel! @ Ctrip!
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