Tribute Portfolio Hotels in Kyoto

I recently stayed at Chapter Hotel in May, and while my stay was pleasant, what truly impressed me was their post-check-out service.   After realizing I had left a shirt in the wardrobe of room, I contacted the front desk with little hope. To my surprise, Jiyoung Jun responded promptly, located the item, and arranged international shipping to China with clear instructions, even double-confirmed my postal code and handled everything professionally.   I’m deeply grateful for their honesty and willingness to help guests beyond their stay. This level of service is rare and reflects the hotel’s true commitment to hospitality.   If you’re looking for a hotel that treats guests like family, this is it. Thank you again, Team Chapter Hotel!