Guest User
June 1, 2024
Wonderful rooms, lots of space in semi detached bungalows. Free safe, daily bottled water to put in fridge. Although tea and coffee trays are not refilled after arrival, we were informed it was ok to take milk tea etc from restaurant. Even ok to refill our water bottles. Keep hydrated! Hot water for lovely shower at all times of day. Cleaners were very good, and attended daily. Towels and bedding changed as requested. We could even have towels for poolside, which was nice. Food pretty good, quite varied and a decent choice for all meals. I was only disappointed when certain favourites didn't get repeated as I'd hoped lol! Occasional surprise thrown in, eg a barbecue on one night with disco and light show by the pool. We even had our faces painted! All staff were very friendly and hard working, a credit to the hotel. We loved Elizabeth, who organised daily and evening entertainment. Pocket rocket, lots of fun and enthusiasm. Missed her on our final weekend as she was away on holiday. No need to reserve sunbeds by the pool, plenty of them. Cold water though, but quite enjoyable once in the water! Only negative was that someone gave keys to our room to new arrival family, which was a shock late one evening. No real apology from Reception, which was disappointing to say the least. Heaven knows what the family thought, trying to get in our room as we lay reading after late night drink. Good job we had our key in the lock on our side of the door! We enjoyed the stay so much though, that we hope to come again. Enjoyed the walks nearby (go up Montana Roja! Recommended!), used local bus to the resort centre now and again , 1 euro 40 on Number 30 bus. We explored by doing a complete loop on the bus. There are restaurants aplenty if you need them, and good taxi service if you didn't fancy the walk to more distant ones. Twenty minute walk down to closest beach, but an enjoyable alternative to pool. Water was just as cold though lol! All staff were superb on any dealings we had, from Reception, cleaning, restaurant and bar. Always smiling and relaxed, generating calmness for guests. Loved them all! I can see why so many we spoke to were returning guests.