Stevenage North

Hotel was ok for what we needed, resturant was a disaster..... waited 40 minutes to be served n the staff didn't seem to know what they were doing. I'd it wasn't for fact we had booked the meal deal within our booking we would have gone and ate somewhere else.

Location was great and service was friendly. The only disappointment was that the Beefeater desperately needs some TLC - from the Manager of the site and the Company. Weeds, rubbish, potholes, full ashtrays are what greets you. Wouldn't take much to sort tis out very quickly - just someone who cares.

When we go to stevenage to see family and friends always stay at stevenage north. Lovely staff. Tara and her staff always go above and beyond. Nice and Comfey and clean

Very nice and clean and looks good staff were nice, only issue I had was how warm it was and No way to cool down as the fan just blew hot air But that's being picky Free WiFi. Would stay again Free parking availale so all in all very good was happy ...

I normally like Premier Inns, typically the rooms are clean and the service reasonable for the cost. Unfortunately, this cannot be said about this particular Premier Inn. Upon entering my room I was greeted by the cold of an open window and the cloying smell of damp. Closing the window showed the mold growing on the walls and the peeling paint, which extended to the corners of the room. The bathroom, although nominally clean, stank with an unpleasant mustiness whose origin I would not want to contemplate. The associated restaurant was a shambles, serving vastly overpriced garbage and forgetting to open for breakfast on time. I was very happy to leave after one sleepless night and will ensure that I never have to return to this tired hole of a hotel.

Location, staff, bed etc all fine just the bath/shower was covered in hairs. We only stayed the one night. We arrived late at night and left early in the morning so wasn’t a huge deal. Cleanliness could have been so much better

We had to arrive the hotel before being told quite abruptly that we couldn’t check in early for £10 extra so we were left waiting around for 3 hours. Why bother sending us an email about early check in?? Ordered an evening meal and our mains arrived before the starter. On return to our room there was a foul musty stench which we tried to mask with aftershave and deodorant. The stench got worse( Sewage) and we had to ask to move to another room at 10pm. The whole corridor stank of sewage. Breakfast next morning, the cooked food was lukewarm at best.

I really enjoyed my stay at the premier Inn stevenage North. Ellie is a credit to the company very polite and nothing is too much trouble for her. And always happy to help with any issues. Looking forward to my next stay.....................

Stayed here when I used to work and decided to return as we had a funeral to attend the same day. Booking was easy and the room as I expected and remembered. Evening meal deal very good as usual. Great service and great food. Breakfast was hot and very well presented. Thank you