Ameristar Casino Hotel Council Bluffs
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Lewis
Ameristar Casino Hotel Council Bluffs
2200 River Rd, Lewis, Iowa 51501, United States
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When you stay at Ameristar Casino Hotel Council Bluffs in Council Bluffs, you'll be on a river, within a 5-minute drive of Ameristar Casino Hotel at Council Bluffs and Mid-America Center. This upscale hotel is 3.6 mi (5.8 km) from CHI Health Center Omaha and 3.9 mi (6.3 km) from Creighton University.Show More
We Price Match
3.9/5Good·Cleanliness: 3.9
All 94 Reviews
Amenities
Indoor Swimming PoolCasinoFitness RoomPrivate ParkingFreeBarRestaurantMeeting Room24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Eppley Airfield
(10.6 km)
Airport: Council Bluffs Municipal Airport
(18.5 km)
Landmarks: Lauritzen Gardens/Kenefick Park
(1.0 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
2
Deluxe River View Two Queens
2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
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1
Whirlpool Suite Riverview King
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
1
Spa Suite King
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
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1
Deluxe King with River View
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Check Availability
1
Deluxe Two Queen Room
2 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
Check Availability
2
Deluxe King Room
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Towel
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Guest Reviews(94)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Amanda
March 17, 2024
The hotel should not be advertised as non smoking. Our room was so smoky that I felt nauseous and had a horrible headache. My daughter has asthma and the secondhand smoke impacts her safety. The front desk staff asked if I would like an air purifier for the room. We chose to leave after a few hours and me re cleaning the room at the hotel instead. The odor was saturated into the curtains and carpet. The king whirpool suite with river view would have been lovely if it were not smoky. My boyfriend's room on the second floor was worse. Clearly they are used to complaints if they offer air purifiers. I wiped the edges of the bathroom, entryway hard floor and the lysol wipes were black and lots of small hairs. I did not feel safe for my family using the pool area or workout space, mirrors covered in brown soot. If it were not for the smoke, the hotel was nice. Unfortunately, the cigarette smoke was enough to make this the worst hotel stay we have had. Having to spend an hour on the phone with ******* while at the zoo with young kids was not in my original plans. I am so disappointed that ******* partners with this hotel.
stacey L
March 13, 2024
We had a dead bug on the bathroom floor, bathroom floor was dirty. I callwd for an extra pillow and finally canceled after over an hour.
SCOTT
March 1, 2024
Typically just the ****** stinks. The entire hotel was smokey. The furniture is very worn. Time for a remodel!
Michelle
March 4, 2024
Rooms were nice. Wish some of the restaurants were open later, especially on a Saturday night.
Paul
February 2, 2024
I waited 2 1/2 hours to check in because the key cards couldn't be made. Finally had to cancel and go to another hotel. The next morning I had a message on my phone from 10:50 p.m. saying the key cards still wouldn't work, but security could escort to rooms, but you couldn't leave unless you had somebody to let you back in. The hotel said that I would get a full refund, but since it was through ******* I'm not sure. ******* has NO WAY on their website to contact customer service in any way. Terrible experience all around. The front desk staff at the hotel were all very kind and apologetic.
LeAnn
January 31, 2024
The smoke was terrible! Hair and dirt in all the corners of the bathroom and blood on the carpet. Elevators were rickety and filthy. Most likely not staying there again.
shana
December 31, 2023
Overall property and hotel had a stale smoky smell. Room had a smell of sewer gas coming from the bathroom! Sink drain was very slow. Microwave on 4th floor was gross! Clean it! Very few options for dining. And menu at sports bar was very slim, not many options.
Check in was smooth and staff pleasant! Jeanne was nice!
Dan
December 11, 2023
Upon arrival, checkin was slow. The clerk that had started helping us kept jumping over to the next station trying to help them as well because there was a guest there that was not satisfied. Additionally, it was not explained that the elevator would not work without tapping our room key over a sensor. There is a heavy smell of smoke on the main level, but we did not notice it in the actual guestroom.
Jinny
November 28, 2023
Jacuzzi tub room with broken tub. I had two very nice maintenance men in my room for an hour and 45 minutes while the cold water faucet was stuck on sounding like a very loud and uncomfortable water fall. It was miserable and then bed had springs popping and very uncomfortable.
Property Policies
Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Number of Rooms: 141
When you stay at Ameristar Casino Hotel Council Bluffs in Council Bluffs, you'll be on a river, within a 5-minute drive of Ameristar Casino Hotel at Council Bluffs and Mid-America Center. This upscale hotel is 3.6 mi (5.8 km) from CHI Health Center Omaha and 3.9 mi (6.3 km) from Creighton University.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a spa tub. This hotel also features complimentary wireless internet access and a vending machine.
Satisfy your appetite at 1853 Bistro & Bar, one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 160 guestrooms featuring refrigerators and plasma televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Try your luck at the casino and enjoy other recreational amenities including an indoor pool and a spa tub. This hotel also features complimentary wireless internet access and a vending machine.
Satisfy your appetite at 1853 Bistro & Bar, one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 160 guestrooms featuring refrigerators and plasma televisions. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Services & Amenities
Most popular business facilities
Indoor Swimming Pool
Casino
Fitness Room
Private ParkingFree
Bar
Restaurant
Meeting RoomAdditional charge
24-Hour Front Desk
Wi-Fi in Public Areas
Indoor Swimming Pool
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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