Mairipora Hotels with Airport pickup service

The hotel is located on the side of the Fernão Dias road, we are in the cheapest room with two single beds that we have joined and made couples, the room is small and has no fridge, but has air conditioning and a well-functioning TV. The bathroom is good, the shower is very good and it has a toilet. Breakfast is paid for apart, 29,00 per person, but it compensates because it is excellent, with a huge variety of fruit, natural juices, bread, cold, hot, etc. The room has a free parking, we miss the fridge in the room, when it's too warm, it must be even worse. The lamp from the hall of the room was whispering all the time, as if it was shut off and then returned. The shower is great, but the water fluctuates a little the temperature, another problem with the bathroom is that it only has a rack inside the box and when I was taking a bath I didn't realize that the rack was stuck and water was leaving from the box swallowing the bathroom, the room corridor and the hotel corridor ...🤦 suddenly were hitting the door of the room, when they went out to see what it was, two hotel officials trying to contain the water in the corridor; bathroom and bedroom, The hotel is good, we were hosted before, we would return and return!

The Panamby used to be a Great Western where you could stay one night and park for free up to 14 days with a free shuttle bus to the airport 15 minutes away. Then it became the Panamby and they withdrew the free parking and charged 15 reais a night. Last time it was 30 reais a night. Note the room rate does not include parking so always add another 30 reais to your costs. Year by year the prices have gone up but not the quality or the amenities. Last time we stayed, little things had disappeared like free iced water in reception, a pen and paper and glasses in the rooms. The soap has halved, the towels have longevity, being as old as the hotel, a great advert for the towels but not the hotel. The free breakfast is a comprehensive buffet of hot and cold but do not expect quality, just quantity. The food is average at best, so you eat rather than dine. Staff can vary from being friendly to abrupt. Unfortunate;ly this year the prices have suffered yet another large increase so we will look elsewhere to stay.

Not very polite staff. Breakfast has to be lucky, some days it has what you want, some days it doesn't. At 10am there are only leftovers. Cracked bedroom floor. Bad mattress and pillows. The pool is good.

During my stay at Sleep in Guarulhos in São Paulo, Brazil, booked through Trip.com, I encountered exceptional service from start to finish. The reception staff demonstrated impeccable customer service, promptly addressing a small issue with my booking without any hassle on my part. Their efficiency and professionalism ensured that my stay got off to a smooth start, allowing me to relax and enjoy my time at the hotel. As a parent travelling with my 4-month-old, I was particularly impressed by the thoughtful amenities provided by the hotel. They provided a cot for my baby, which was not only of excellent size but also incredibly comfortable. It's always a relief to find accommodations that cater to the needs of families and Sleep in Guarulhos exceeded my expectations in this regard. Of course, one of the highlights of my stay was the breakfast buffet, which offered an impressive array of options to suit every palate. From continental favourites to hearty breakfast dishes, there was something for everyone, and the quality of the food was outstanding. Overall, my experience at Sleep in Guarulhos booked through Trip.com was nothing short of excellent. From the exemplary customer service at the reception to the comfortable accommodations and delicious breakfast options, every aspect of my stay was memorable and enjoyable. I wouldn't hesitate to recommend this hotel to fellow travellers looking for a wonderful experience in São Paulo.

The bedrooms are comfortable. Good breakfast and very gentle service. Privile location. Room is wide. Room service is excellent. Air conditioning works very well. The night is quiet. Excellent cost-benefit ratio.

Very conviniente hotel by the airport . Amazing lunch selection. Rooms are functional. Great option if you have a long waiting time in São Paulo

No extra bed, the room is not very big; suitable for bringing children together; breakfast includes sausages and scrambled eggs, fruit and bread and a variety of drinks; this shop is very cost-effective. It is worth mentioning that the hotel has a shuttle bus to the airport, which is very convenient. We are on a flight at 7:40. We will have breakfast at the restaurant at 5:30, and the shuttle bus will arrive at the airport at 6:20. We will arrive at 6:20.

Good communication with the hostel and the transfer driver, they could make a map showing were is the meeting spot to help, but the message with the reference was ok for me who speak Portuguese, Clean bedroom bathroom , they have a tv, wireless, towel and body soap. The crew is polite, friendly and helpful, they helped me to order food, change money and show me the breakfast room. Fair breakfast, 2 types of bread, ham, cheese, butter, hotdog sauce, cashew juice and coffee. It was a good experience.

The room is clean and tidy, but the airport bus has too few seats. It runs once an hour and only has 6 people per bus. Check-in was late and there were no seats available on the 6:30 and 5:30 buses, making it inconvenient to go to the airport.

There are two very distinctive sides to my review here. The hotel itself was nice, the rooms were good and clean, breakfast and amenities were good, and location and value were great. My negative feedback comes from their policies/enforcement of their policies from their front desk workers. My wife and I arrived at the hotel at 9 PM or so after a 9+ hour flight, plus immigration, etc. at the airport, so a 12+ hour travel day, we were tired. We went to check in and were asked for our passports. I (who booked the room) presented mine and my wife gave them her ID since her passport was at her parents house in Brazil. The front desk worker stated that she needed her passport to be able to check into the room. I mentioned that I booked the room, and she had my passport, so I didn't understand what the issue was. She eventually gave me the key to the room, but said that my own wife could not go up to the room with me until she had a copy of her passport!?! I then noticed a sign behind the front desk that basically mentioned certain illegal activities not being allowed at the hotel. At the end, that is exactly what they treated my wife like, a working girl, not a valued customer. We have traveled ALL over the world, including other places in Brazil and we have NEVER been required for our passports at check in to ANY hotel. Very disappointed in this situation and will not be returning to the Ibis because of it.