Makkah Al Jummayzah Hotels

With a stay at Park Inn by Radisson Makkah Thakher Alsharqi, you'll be centrally located in Makkah, within a 10-minute drive of Great Mosque of Makkah and Kaaba. This hotel is 5.2 mi (8.3 km) from Abraj Al-Bait Towers and 2.4 mi (3.8 km) from Al Malaa Cemetery.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 133 air-conditioned rooms featuring minibars and Smart televisions. Satellite television is provided for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include safes and desks, and housekeeping is provided daily.

Umrah trip with family Mar 2023 Went there for Umra trip with family we were bit confused while booking this hotel since it is located a bit away from Haram (1.5kms), however, they have shuttle service with good reviews 1. Hotel is super nice, new and very clean. Checkin was super quick although we had two rooms and were given on seperate floors as they didnt had two rooms on the same floor. 2. Rooms were good clean and tidy on check-in. They provided all basic amenities like iron, iron board, safe, etc. However, the rooms service was an issue and i had to complain and ask the counter to get the room cleaned after requesting the staff for couple of time. 3. Shuttle service was superb. Evertime there is a shuttle standing at the enterence leaving in approx 20 to 30 mins. Drop off point is the bus station behind clock tower with hardly few minutes walk to the Haram. 4. Even if you use Taxi it usually charges 15 riyals during normal timings and max 20 riyals during rush hours. We mostly used taxi service which was also very convinient. 5. Hotel location is very peaceful, you can find few restaurants nearby and baqalas for basic requirements.

Very good hotel..rooms are good and spacious. Kaaba view is excellent from hotel. The breakfast was absolutely fantastic. Good spread with lots of option. We were served with so much of care and specially Mr Ashraf was very very helpful and gave the extra mile to us and took care of us even the minute details specaily for my mom . That's what you call hospitality. My rating *****. Must try people like Ashraf make the difference between other properties and this.

Located about 10 minutes ride from AlHaram. Offering hourly shuttle bus to and from AlHaram. Reception staff are very welcoming. The hotel is very clean and modern. Furniture is new. The room is average sized but OK. Washroom is too small. Nothing to complain about. I highly recommend this hotel and will definitely put it a top choice for my future stays in Makkah.

Excellent stay. I had booked through the Hilton app - two partial haram view rooms. Check in on arrival time was punctual and smooth - I booked with breakfast included. We were told breakfast timings and location on arrival. We were also told there was a shuttle bus to the Haram every three minutes. The rooms were spacious and the bathroom also very big. Breakfast was great included bakery, egg station, fruit and various other hot/cold items including sub continent options. We were looked after by Saddam - a really nice guy. Housekeeping was quick, efficient and very good - the staff were always smiling. We used the cafe on ground floor a couple of occasions for dessert or hot drinks. All very good. Bottles of water provided in room. Also get iron/board too with a fridge in room too. Also a speaker where you can hear azan from the Haram. The shuttle was very good - every time we stepped out a bus was there and always left without too much waiting. A couple of mins drive to the haram and then about a two/three min walk into the mosque. You could walk to haram from hotel if you wanted - about 10 mins. A bit trickier to walk back from Haram as it’s uphill. Marriott and hilton convention Centre hotels are all within walking distance and all shuttles from these three hotels all stop in same place so easy to catch any of them on way back and cross quiet road to your hotel - no need to wait for double tree shuttle although there is always one very quickly. Overall a really good stay and I would recommend it. Also a really nice entrance to hotel…

I arrived to the hotel at 10 and the lady in the reception told us to go and do the Omra and come back to get the rooms, I am a gold Fairmont member which was treated badly. We came back at 2:30 and noticed that the rooms are not ready and have been told that the check in time is 4PM, however before one day of arrival they called me to ask me what time do I want the room to be ready. Each customer receptionist was directing me to another where this wasn’t practical at all, image I was awake more than 12 hours and at the end of the day each on just throws me. Then after having a fight we got the rooms finally, I get to know that one of the rooms is full of insects and the other room is noisy from the neighbors. When I called to tell the reception after several fights they changed both rooms, we had to wait more than 15 minutes for the escalators. Overall my experience with this hotel is really baaaaaaad and wouldn’t recommend it to anyone. The only positive point was that it’s few steps to the Haram other than that nothing is worth it at all, even when you speak to someone from the receptionist they don’t reply as of they don’t listen and in my case I am a gold member plus trip advisor level 6, how if I was a normal guest what would happen. They made my day very hard and miserable

Good service by house keeper Abdul Hakim also he so friend house keeping department is also excellent and the over roll service of the hotel is good also near the Haram our room no,3835 the service was excellent and supervisor Majid roll excellent job and very friendly

Super Impressed with everything!! Front Desk, concierge, cleaning staff and the restaurant!! They all made us feel extremely welcome and exceptional. I want to shout to the best restaurant team of the world, I have visited every continent and many many countries. This service has been exceptional.. beyond exceptional!!! Namely Chidfrul Aziz One and only Monir Islam, Nanna, Ahmed Hosein aka Mr mustache, Mr Radwan, Mr manhood, Mr Ricky, and Amir!! And Riaz.. and all the chefs and kitchen that were so accommodating us and our children.. Chef Rashad with the big smile!! Thank you everyone!! You made our trip super amazing!!!

Excellent location Excellent offer Kaba view is very limited from small window Breakfast is fantastic The hotel is not new but very clean Recommended for omrah

Check-in: Awful. I waited patiently until one of the two clerks sent me to the doorman. ??? The doorman sent me back and upon returning to the check in counter the other clerk told me in a raised voice to just wait 10 minutes as they are busy. I was totally confused as I don't pester anyone. Anyway, I waited on a couch. Then another person walked in and that second clerk proceeded to check that person in. I looked at both of the clerks. Then the first clerk told the other that he needs to check me in first. Then first he couldn't find my booking and asked for an email from Trip. When I presented it he said never mind I found the booking. Just crazy. Room: Okay. Bed was too soft for my liking. Only tea, no coffee. No creamer. No toiletries except liquid soap/shower gel. The desk was only cleaned in the front while the back of the desk and phone was full of dust. The toilet drain (on the 14th floor) was smelly. The mugs which were black looked like they were just rinsed and still had stains inside that I had to lean myself. I left a note requesting for coffee and toiletrie ins such as toothbrushes, toothpaste and earbuds. We got two small pouches of coffee and only one toothbrush and small toothpaste. No earbuds. Food: We had breakfast included. We also had dinner at the hotel on one night. The breakfast was quite good except for the juice and the coffee. The dinner was a notch lower than the breakfast in terms of selection and quality of the food. I would not recommend the dinner. Shuttle bus: Good. The hotel uses small busses that I actually preferred as we never needed to wait long for the buss to fill up. If you missed a buss, the next bus would arrived almost immediately. 7.5 minutes to the Haram and 12.5 minutes back. Check out: perfect. We just handed in the key cards and that's it. Check out took all of 3 seconds. Overall: The Novotel Thakher City was okay just that it did not meet my expectations. I would not rate this as a four star hotel.