Montigo Resorts, Somerset
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shepton Mallet
Montigo Resorts, Somerset
Health Protected
Charlton Rd, Shepton Mallet, BA4 4PR, United Kingdom
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Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district, within a 5-minute drive of Kilver Court and Royal Bath and West Showground. This upscale hotel is 15.2 mi (24.4 km) from Longleat Safari and Adventure Park and 15.9 mi (25.7 km) from Cheddar Gorge.Show More
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3.9/5Good·Cleanliness: 3.9
All 79 Reviews
Amenities
SaunaSpaMassage RoomFitness RoomPrivate ParkingFreeCar Charging FacilitiesAirport Shuttle ServiceBarTennis CourtRestaurant
All Amenities
Surroundings
Airport: Bristol Airport
(34.0 km)
Train: Oldfield Park Train Station
(29.4 km)
Landmarks: Coopers Mead
(780m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
1
Standard Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Refrigerator
TV
Towel
Check Availability
2
Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Towel
Private Toilet
Shade Curtain
Coffee/Tea Pot
Check Availability
10
Deluxe Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Towel
Private Toilet
Check Availability
14
Standard Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Towel
Private Toilet
Check Availability
18
Superior Double Room
1 Double bed
Free Wi-Fi
Non-smoking
Private Bathroom
Electric Fan
Towel
Private Toilet
Check Availability
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Guest Reviews(79)
3.9/5
Good
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location3.9
- Service3.9
Guest User
June 3, 2024
This is not an 'exclusive' boutique hotel - it's way better than that. Charming property, nice modern decor - but also homely, comfortable and super friendly. A lot of that is down to the staff. We couldn't have been better looked after over our two-night stay. We tried the main restaurant and the bistro - both were very good.
Guest User
June 2, 2024
The hotel is nice, food very limited. I didn’t like the dark rooms half the lights were not working. Too dark for me. The bed was lovely and slept like a log. Breakfast was ok but why a charge for a cappuccino bizarre! expensive stay not the cheapest!
Guest User
June 1, 2024
Tricky one. Yes, enjoyed the stay, just about due to the very comfortable beds. Not up to expectations elsewhere in terms of value for money. Room was dark and sinks very low to the floor - perhaps its handicapped room (?) But this you are not informed of. Stayed two nights but room not made up/cleaned following day - is that normal when you're paying over two pounds per night now in the UK? Latte or Cappuccino for breakfast - that's extra - really ? Perhaps been in Asia too long. Hmm. Dinner average. Breakfast average. Service average. Beds excellent.
Guest User
June 1, 2024
The whole place is very shabby and run down. 3 areas of the spa were put of use- not ideal when you are booking the spa package. The dinner menu was limited and does not cater for allergies dispute emailing the hotel before our stay informing them of this. The room we were allocated was not what we booked and was in a state of disrepair. No working lights and the handle on the bathroom door was missing so you could not close this at all. When speaking to reception I was told there were no other rooms available and were unsympathetic to the issues. It was only when I requested a refund did 2 alternative rooms magically become available. Breakfast service was poor and the selection of food available was limited and poor quality - toast was served stone cold didpute being the only people at breakfast. Not a great experience
Guest User
May 30, 2024
The room was dirty, with lots of damp and mould found in multiple places. I found a hair tie with hair still on it, shower head covered in limescale, proving they don’t clean properly. When I raised the health concern of the room, the staff were unhelpful and insisted the room was fine, clearly just spraying Febreze to mask the stench of the room. The whole hotel is extremely rundown.
Guest User
May 22, 2024
Worst ever! Dirty, overpriced, arrogant rude staff, dirty spa with cups everywhere and jets didn't work. Treatments were rubbish. What a rip off. Tacky. Management seemed incompetent with no people skills. We were very disapointed and felt we wasted our money as it was not what was advertised or the treatments we booked.
Guest User
May 19, 2024
My partner treated me to a spa hotel stay here in September 2023 and little did I know that this would be the occasion he proposed to me. From start to finish the staff were faultless, the facilities were clean, and room we had was beautiful. We booked in for an evening meal and were treated like royalty. The food was delicious! After our meal the staff had set up a picnic area for us in the garden and my partner popped the question. The picnic area looked like something from a disney movie, just magical. The staff could not have done more for us on our stay and we will definitely be back. Great value for money, but best yet the team of people that made our stay the best day of our lives so far. See you soon
Guest User
May 12, 2024
The hotel facilities and grounds were lovely with a tasty yet limited menu. Our room was spacious and clean but in need of and update or few repairs. It would help to have the wi fi code in the room as well as receptions phone number. No milk was provided for coffee but it was provided when we went to reception. The spa was brilliant! Lovely stay.
Guest User
April 30, 2024
My husband and I enjoyed our stay. Our children had bought us our stay with spa treatment each, dinner and breakfast included. The staff were all really helpful and friendly they appeared happy at work which always gives a nice vibe. Spa treatments (facial and massage) were really good. Food was excellent. Our standard room could probably do with a bit of an update, however this wasn’t a big issue to us. If you are a perfectionist it may not be the place for you.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 10:00–11:00
Front desk hours: 24/7
To check-in, contact the property in advance
Child Policies
Children can stay in some rooms of this hotel.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Continental, Full English/Irish, Gluten-free, Vegan, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Cleanliness
- 3.9/5
Cleaning & disinfecting
- Rooms are disinfected between stays
Property Description
- Number of Rooms: 28
Located in Shepton Mallet, Montigo Resorts, Somerset is in the historical district, within a 5-minute drive of Kilver Court and Royal Bath and West Showground. This upscale hotel is 15.2 mi (24.4 km) from Longleat Safari and Adventure Park and 15.9 mi (25.7 km) from Cheddar Gorge.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a reception hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a spa tub, and a sauna. This hotel also features complimentary wireless internet access, wedding services, and a reception hall.
Grab a bite to eat at the hotel's restaurant, which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Make yourself at home in one of the 28 guestrooms featuring refrigerators and DVD players. Complimentary wireless internet access keeps you connected, and Smart televisions are provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Services & Amenities
Most popular business facilities
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Private ParkingFree
Car Charging Facilities
Airport Shuttle Service
Bar
Tennis Court
Restaurant
Meeting RoomAdditional charge
Multi-Function Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public Areas
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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