Premiere Classe Troyes Sud - BUCHÈRES

I have used this hotel many times, usually in the winter, this is the second time in summer. The air conditioning was not working on our out bound journey and 3 weeks later it still wasn't! A friend stayed a week later, and it still wasn't. Disappointed.

All night I could hear a constant noise, unsure if it was water running or an animal/bird on the roof

We stayed here while driving back from the Alps. It's conveniently close to the motorway, easy to find, ample parking adjacent. Check in is at adjacent Campanile reception, automated checkin available out of hours. Comfortable adequate room with ensuite. Warm. Free wifi. French TV. Good breakfast at adjacent Campanile hotel. Friendly staff.

Absolutely terrible visit on our way to our holidays in the French Alps. We arrived at midnight after a long day travelling to self check in and go to our room only to find the room smelt like a tobacco factory. The smell of cigarettes and smoke literally hit you in the face as you opened the door it was disgusting.. We managed a few hours in the room before leaving as it was just an impossible room to stay in and even after just a few hours our belongings smelt of smoke when we left. We definitely will not be using this stop over again.. avoid at all costs

The location was perfect for our journey to the alps. The staff were helpful and friendly . The bed was firm and comfortable.

1. The balconies were so grubby. Food, meat bones and cigarette ends everywhere. 2. The air cooling fan was inefficient. 3. A hand-held shower head...not ideal! 4. On the plus side, the room and bedding were clean.

Very easy to park my rental car. Staff was very friendly & helpful. Sadly other guests were very loud on Saturday morning so it was impossible to sleep in.