7/10.
Good: clean and comfortable. Lots of subways nearby and great location for MSG. Great views from the rear. Gym is pretty good. Cool vibe downstairs. Check in and check out completely seamless. Nice to have an iron and a steamer and a hairdryer all in the room.
Not so good: lifts frequently get temperamental. West 27th is noticeably loud even for NYC and it gets a bit skeevy this end of 6th at night -
not somewhere to be walking around alone too much. Clothes storage isn't great, nowhere for coats, and desk is pretty tiny. Multiple things not supplied or replaced as part of housekeeping despite supposed to be being included in the massive resort fee. For the first two days we rang down for replacements and none arrived without a second phone call chaser/going down in person. Only small things, and everyone in Manhattan charges this fee now, but most of them at least give you what they say they will. For example:
Kettle
Coffee
Tea
Cold drinks
Soap!