Hotels in O＇Connor with Swimming Pools

The environment is very good, the front desk service of the first reception is also good. Proactively helped us solve many problems. And told us that we can check out at 2 pm, we can have more rest meetings the next day, so we have a conference call after the check-in day, but the door is knocking from 8:00 to 12:00 the next day. The attitude is extremely bad. I have been explaining to the front desk the next day that the hotel told us that we can check out at 2pm. The new front desk still asks me to pay another day's room rate. Spending money is a trivial matter, but the attitude determines my impression of the hotel. Many hotels in Australia have a very good service attitude, but this one is very disappointing.