Eurostars Oasis Marbella

Terrible hotel for price quality, staff not friendly and to say inexperienced is an understatement. Terrible breakfast, noisy rooms, dirty terraces and rooms, the only redeeming features are the pool and the breakfast staff. The bar service, reception, and pool bar are terrible.

I have never written a review on TripAdvisor but I recently stayed in this new hotel and it was absolutely amazing so I just had to write one. I actually couldn't find any faults. We stayed in a seaview room on the first night, it was beautiful and spacious with a huge balcony with loungers and it got sun all day. We were only supposed to stay one night but the hotel was so good we booked another night in a pool view room which was equally beautiful. You didn't get sun on your balcony but this didn't matter as we went down to the pool which is stunning. Staff couldn't do enough for you especially Xavier. Everything you could want was at breakfast. If you needed poached eggs and avocado, omelettes, GF options Xavier was only to willing to get it for you. Eurostar is perfect location between Marbella and Puerto Banu. It was only 10/15 mins on a bus to old town Marbella and the stop is directly across from the hotel and goes very frequently and only costs 1.18 euro. If you prefer an uber it only costs 9 euro. From the hotel to Puerto Banus its only a 20 min walk and its along the beach which is amazing. The hotel is very quiet and relaxing, each night I enjoyed going into the hustle and bustle but then returning to quiet. Old town Marbella was my favourite area with beautiful tapas and cocktail bars. Don't hesitate to book this hotel as its 5 star.

As someone who’s gluten intolerant and often struggles to find suitable options, I was exceptionally impressed with their service. Although they didn’t have gluten-free pasta initially, they went out of their way to get it upon my request. The same level of care was shown at breakfast, where they prepared a plate of gluten-free pastries just for me. It's clear they genuinely care about their customers’ needs. This was just the start of the good service. Throughout our stay, there was always someone checking if we needed anything or promptly fulfilling our requests. The staff always had a smile on their faces and genuinely made us feel happy and at home. It is the most exceptional service I’ve ever experienced. The cleanliness was impeccable, with the staff always ensuring things were cleaned immediately. Their attention to detail in maintaining a spotless environment was truly impressive.

Beautiful pool. A REAL pool for swimmers, which is hard to find. Brand new, high-resort vibe yet casual modern. Endlessly cheerful staff. Great soft beds and linens. Huge balconies & lots of outdoor spaces. Not on the beach but that is easy to access. No noise, hawkers, or crowds. A real escape.

Excellent new hotel with some lovely facilities and easy parking. We stayed in a Premium room with a sea view terrace and found it very comfortable and quiet. The staff are lovely and we enjoyed our drinks at the bar, evening room service and a delightful breakfast. The pool area is gorgeous!

Lovely new hotel with friendly and helpful staff. Situated a short walk from beach and a nice walk to Marbella , Banus or swanky restaurants of Romano. There are a few minor things the hotel could improve upon as it finds its feet since opening not long ago. A solid 4 star hotel with the potential to be better.

Staff at reception (Roma, Lana) was exceptional knowledgeable and provided assistance on several levels. We decided on the spot to stay an extra day to relax- well worth it.

It should be called a SPA hotel where it is too small with a ridiculous pool. Food was very average.