Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 8, 2026
Chubafuchunma
This hotel, built on the former site of Yida Silk Factory, is a sight to behold in itself. Tucked away in the heart of the town, it offers a serene and beautiful escape from the hustle and bustle. With the help of our lovely butler, check-in and check-out were incredibly smooth. Following video instructions, we arrived at the Wuzhen parking garage where our butler was already waiting for us, instantly easing any apprehension about visiting a new place for the first time. After entering the scenic area, we took a boat through the entirety of Wuzhen to reach the hotel, truly experiencing the unique charm of a Jiangnan water town from the water. The hotel's butler service truly lives up to its name; unlike many hotels with WeChat concierges who are often slow to respond, every request here was met with an immediate and efficient reply, which was incredibly warm and thoughtful. All in all, I highly recommend Yida as a five-star hotel in Wuzhen. It was definitely the highlight of our perfect trip to Wuzhen! My only regret is not asking for the name of our young, enthusiastic, and very helpful butler. I wish her all the best!
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Price per night from:VND 11,725,761
Posted on Jun 22, 2026
Guest User
We had a fantastic time in Wuzhen,. thanks to the exceptional service at Splendid Clubhouse . Our butler, Ms. Zhao, was incredible. She took great care of us from arrival and made our stay completely stress-free.
The room was spacious, elegant, and featured top-quality bedding and amenities. We also loved the breakfast, which was made fresh to order and absolutely delicious. The breakfast hall overlooks an infinity pool and a lotus pond in full bloom, a truly picturesque setting.
Thank you, Ms. Zhao and team, for your warmth and hospitality. We hope to be back soon!
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Price per night from:VND 8,225,476
Posted on Jun 10, 2026
AipingI’ve never written a review after a trip before, but this time I’ve decided to seriously review every hotel I've stayed in. This is to give future guests more reliable information, as choosing hotels was the most time-consuming and effort-intensive part of planning this trip. Guest reviews were crucial for my decision-making, so I hope to help others in the same way.
This was by far the most satisfying hotel of my entire trip, exceeding my expectations and definitely worth the money. Before arrival, a butler contacted me to ask for my arrival time and waited for me in the parking lot. They guided me into the scenic area and even provided a boat service to the hotel, allowing me to enjoy the scenery along the way – a wonderful start to my stay. The hotel lobby was incredibly stylish, truly giving off the vibe of entering a grand, opulent estate. The views were also fantastic, and the service was beyond words. Check-in was handled entirely by the butler, while I simply relaxed and enjoyed some tea. Breakfast was a la carte, unlimited, with a wide variety of choices, and the quality was excellent; everything was exquisitely prepared with good ingredients. The room design was very thoughtful and considerate, and they even prepared foot bath water for me. The butler was always available to arrange anything I needed. The Dan Cha Fan restaurant directly opposite the hotel was also very good. With views right from the window, enjoying a meal there was a truly great experience. If you’re not concerned about budget and prioritize quality, you should definitely choose this hotel. Its location is also very convenient. All in all, this isn't just one of the best hotels from this trip, but one of the few truly satisfying hotels I’ve stayed in across many travels.
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Price per night from:VND 10,907,865
Posted on Jun 4, 2026|Superior Standard Room
Miruliuqi
The service was exceptional, from being picked up at the parking lot to the smooth check-in process at the hotel. After check-out, we were also driven back to the parking lot. The hotel is quiet and elegant, and the rooms are very spacious. Most other hotels within the scenic area are quite small, so I chose this one and wasn't disappointed. We could see the tributary from the balcony, and my child even chatted with the old man cleaning the river. Overall, the stay was fantastic. The only issue was the sticky, squeaking sound the disposable slippers made on the tiled floor, especially at night, which disturbed my family's sleep. I'm not sure if it was the slippers or the floor, perhaps the floor cleaner wasn't rinsed properly. Also, the morning dim sum experience was just average; there wasn't much good food, and it was hard to find a seat. I assume the hotel's breakfast would have been better.
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Price per night from:VND 4,108,862
Posted on Dec 27, 2025
203893****
I was very satisfied with my stay. The room was clean and tidy, and the breakfast offered a rich variety of options. Some of the chefs also spoke English, which was a plus. It would be even better if the menu for dishes and drinks included English translations. The hotel's proximity to the high-speed rail station made getting around incredibly convenient.
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Price per night from:VND 1,724,947
Posted on Jun 18, 2025
WenwenailvxingThis guesthouse boasts an ideal location, situated right next to Gate 2 of Wuzhen Xizha Scenic Area, just a few minutes' walk away. It's also conveniently close to prominent attractions like the permanent site of the World Internet Conference and the Internet Light Exhibition Center. For visitors planning to explore Xizha Scenic Area, this spot is incredibly convenient, saving a significant amount of time and effort.
**Pleasant Ambiance**
* The guesthouse maintains a consistently clean and tidy environment. Its interior design features a 'light luxury' style, offering a blend of simplicity and elegance.
* The rooms are exquisitely decorated, particularly the themed rooms, where unique ornaments, bedside lamps, and feature walls are thoughtfully chosen to create a warm and cozy atmosphere.
**Excellent Facilities**
* Room amenities are brand new and include 24-hour air conditioning, hot water, smart TVs, and private Wi-Fi, catering to all guest needs.
* A wide variety of room types are available, such as King, Twin, Family, and special King-size rooms. Some even come equipped with trendy electric chairs, ensuring there's an option for every group's preference.
**Attentive Service**
* The owner and staff provide warm and exceptionally thoughtful service, offering 24-hour hassle-free butler assistance. They also extend pick-up and drop-off services within the Wuzhen area, including transfers to/from the station, making guests feel truly valued.
* They are also very caring towards children, providing kid-friendly facilities and entertainment options, which significantly eases travel for families with little ones.
**Outstanding Dining**
* The guesthouse has a restaurant on its ground floor, serving authentic and delicious local Wuzhen specialty dishes at very reasonable prices.
* The surrounding area offers an extensive array of dining options, including numerous breakfast spots, bars, cafes, snack shops, and trendy 'Instagrammable' restaurants.
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Price per night from:VND 1,038,844
Posted on Mar 9, 2026
Guest User
The Shuixiang Youth Hostel was under maintenance, so we received a complimentary upgrade to a Balcony King Room at Zhenshui Resort Hotel. The hotel facilities seemed a bit dated, and the walls had some noticeable stains. The bathroom was also on the smaller side. However, our overall stay was very pleasant, and these minor points didn't significantly impact our experience. Given its location within the scenic area, this hotel is genuinely affordable and offers excellent value for money. Both the check-in and luggage transfer services were convenient and prompt. Breakfast could be swapped for Zaochake (from 7:30 to 9:30 AM). While the food itself was quite ordinary, it was a unique experience as you could watch a performance. We're very grateful for the free upgrade, which allowed us to enjoy the beautiful view from our balcony. Highly recommended.
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Price per night from:VND 286,845
Posted on Jun 1, 2026
Tiantangniao1976The owner is an ex-serviceman who arranged everything for us, from food to accommodation and transportation, perfectly from the moment we arrived in Wuzhen. He even organized our transfers from Suzhou to Wuzhen and from Wuzhen to Hangzhou, which were cheaper than taking a taxi ourselves. He made sure to arrange a very comfortable car because we had elderly people with us. When you're in Wuzhen, just ask the owner about places to eat and getting around, and you'll be all set. His own restaurant serves delicious, freshly made dishes – no pre-cooked meals. He even gave us a souvenir when we checked out. I will definitely recommend this guesthouse to my friends; the owner's service is absolutely top-notch! 👍👍👍
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Price per night from:VND 686,102
Posted on Mar 30, 2024|Zhen Shui Boutique Double Bed Room with Tatami Viewpoint Tea Platform
GregoryFacilities: The room is very good, very suitable for couples to take photos, and the view of the small bridge opposite is great!
Hygiene: The room hygiene is very good, nothing to fault
Service: The boss picked us up from Xizha in the evening and helped us pick up our luggage at noon and deliver our luggage the next day. He was really considerate! The service is very attentive!
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Price per night from:VND 713,236
Posted on Jul 10, 2026
Guest User
I came to Alila on a weekday to avoid the crowds, and I've been here before. I highly recommend staying at this Alila in Wuzhen. The environment, facilities, and service are all excellent. It's no wonder it has won awards – the design is stunning, and every photo you take turns out great. The hotel breakfast is also delicious with a wide variety of options. I particularly recommend the lamb noodles and the small wontons; they're so tasty! What was an unexpected surprise was the travel photography service. The studio also provides outfits and light makeup. I highly recommend photographer Aobo; he's fantastic and provides excellent, very enthusiastic service. He really brought out the emotional value and is great at candid shots. He captured my child so vibrantly, I love it!
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Price per night from:VND 5,329,891