Popular Sea View Hotels Playa del Carmen, Find the Lowest Prices

Large complex with several pools and dining options, though some amenities not available due to covid. Generally helpful and kind staff, one gentleman at the concierge wasn't the best but the manager was great! The beach had lots of space, places to sit and staff available for beverage service. Overall a nice place to stay!

1 star - Please read if you care for your credit history and money. I worked in the travel industry and often travel a few times a year. My fiancé and I upgraded to the “privilege” rooms paying $420USD. Allow me to list the issues 1) The room was not fully stocked and we had to have room service come again to stock the bar 2) Hairdryer did not work 3) The Jaccuzi in the bathtub was leaking and we had Maintenance fix it the next day (I have videos) 4) Upgrading gives you a wine bottle. We didn’t get this until the next day AND no wine glasses 5) Room was dirty and not cleaned properly all the days and basics missing like tissues and etc What was the point of paying this much for an upgrade? The butler didn’t even schedule my ride back from the room to the lobby for check out time although she promised to. Here is when it gets worse!!! KEEP reading please They gave us a sales presentation to become a member with them. 10,000USD. I asked them not to a hard inquiry on my credit and they did. They lied and not no one from the company is responding to me. I emailed them to cancel my agreement and everyone is bouncing me back and forth. The director of sales Roger and the sales representative Ray are scammers. They are not willing to resolve any issue with doing a hard check on my credit or compensation. I want both Roger and Ray to fix my credit with the company and provide compensation for this horrible experience. I will write my experience and reviews everywhere until my issues are resolved.

We just got back from an extended family reunion at the Grand Velas, Riviera Maya and can't say enough positive things about it...but will try: - The rooms were fantastic. Super comfortable and big enough to fit families of 5 (assuming one is an infant) - One of our party had mobility issues, which was not an issue at the hotel - The food is unbelievably good for an all inclusive hotel - The service is amazing, all around. The people at the restaurants and pool are working non-stop to serve you. A huge shout out to our personal concierge Jorge who helped our family tremendously and to Osvald from the - Teen club who were amazing - There are a ton of activities to do for all ages - The pool is unbelievable - Make sure you try Piaf Can't wait to go back!

Our family recently stayed for one week at Rosewood Mayakoba. We went for Thanksgiving week and there were lots of festive theme dinners with delicious food and music. The service by the staff was exceptional- some of the best I have ever experienced in all my years of travelling. ( Including reception, concierge, waiters at restaurants, pool and beach attendants). It is an gated community with lush landscaping , lagoons and a beach. The setting is truly magical. Be sure to take the boat ride offered by the hotel that goes through the resort. My grandchildren loved the resort including the bicycles provided to all the guests, the complimentary beach equipment including a sail boat. The 1.5 hour snorkel trip was great too. We ate at all our meals at the hotel and Zapote was our favorite. Look into the meal plan that is not advertised but is reasonably priced. My son and his wife did the community dinner and said it was a highlight. At the beach and pools the staff come around with treats all day long. The snowballs are great too! The suites are fabulous and large with luxurious bedding. Housekeeping cleaned our suite to perfection 2x a day. There is a great spa with a sauna and steam area and a beautiful adult pool at the spa. Rosewood Mayakoba does everything first class! I want to thank our amazing butler- Gerry. He provided us with great service during our stay and had the best attitude. Be sure to download the app- to contact the butler. He will respond immediately. Thank you also to Susana Palacios/ Concierge- for your great communication in planning our trip. Also to Jorge Garcia- Reservations Agent- for being so kind to us. It was a pleasure meeting the Rooms Director- Alberto. Thank you for the beach bags. A resort that is that special does not just happen without the leadership of the General Manager- Daniel Scott and the Resort Manager- Christian. They are always present and very engaging with the guests. I loved talking with both of them. There is a reason Rosewood Mayakoba is rated 5 stars by Forbes Travel Guide. They have also won numerous awards including Travel and Leisure Worlds’ Best. Our whole family enjoyed our week at Mayakoba and look forward to coming back.

With a stay at Riu Palace Riviera Maya - All Inclusive in Playa del Carmen (Playacar), you'll be within a 5-minute drive of Playacar Golf Club and Quinta Avenida. This upscale property is 1.4 mi (2.2 km) from Playa del Carmen Main Beach and 5 mi (8.1 km) from Xplor Theme Park.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. This Art Deco property also features complimentary wireless internet access, concierge services, and gift shops/newsstands.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at Don Rafael, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:00 AM.Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 460 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.

The resort was wonderful. Restaurants excellent. Clean many options for swimming and eating . Staff went above and beyond. My only complaint is there are no laundry facilities. All your laundry must be sent out and the cost is prohibitive.

My husband and I haven’t gotten away in a few years and for the first time back out of the country I have to say the palm was a great experience . The front desk were very kind, Sandra Lopez gave us food spots and other fun actitives . We spoke about the culture and just a bunch of other stuff if I had to choose to visit again off the strength of her, I’d def pick the palm again . Our bartenders godofredo the security voile and moises, conie, emanual, when I tell you the whole team were just a great add in to playa del Carmen . I can’t wait to visit again and have the best hospitality in the area ! I hope to see them all again soon ! Thanks for a great time

The hotel was very, very pleasantly surprised. On the seaside, there is a road with a rooftop swimming pool. The most beautiful infinity pool I have seen. The sea is in the distance. Dropping this hotel provides the greatest comfort on the way

Stayed for 2 weeks at the end of September, our first visit to Mexico and had a great time. When we arrived at the hotel we got a welcome drink and the staff on the front desk were friendly and gave us our keys and the cards to collect our pool towels. The bedroom was spotlessly clean, very spacious, a well-stocked mini bar, and plenty of towels to use in the bathroom. The safe was free to use and also in the bedroom was an umbrella and an iron and ironing board. The balcony had plenty of room to sit out and a small drying rack which would have been better if it was slightly bigger as you cannot hang anything over the balcony. The pool area was large, the pool to the right of the bar was the noisier pool as that's where the activities took place however if you don't want to join in and have a quieter holiday then the pool to the left is far enough away. The staff from the bar come around the pool taking your orders and also come around with a trolley to make your drinks at your sunbed. The first week we were there you could go down later and get a sunbed, however the second week people seemed to put their towels on very early and we found there was a party of about 18 that put towels on but very rarely actually used the beds, so we had to get up early to get a bed which wasn't really a bad thing as we got the early morning sun before it got too hot. All the staff were very friendly, and the entertainment team were great a big shout out to Mauricio (hope that's how you spell it) as he always had a smile on his face and was definitely born for the job. The evening entertainment is good we also visited the Riu Tequilla at night especially on the Friday nights for neon night and white night which were fantastic and worth a visit. The food was excellent and always plenty of choice, wine and prosecco was always flowing with lunch and the evening meal and nothing was too much trouble for them. If you didn't want to go in for lunch then there is Pepes who does burgers, hotdogs, salad etc that you can sit on your sunbed and eat. We had great holiday and will definitely be returning.

This is a very nice small hotel with extraordinary service. We stay here every time we are in Playa del Carmen. You feel so comfortable in this place, that you really feel like home. This was our fifth time and we stayed for 8 days. The hotel is excellently located 5 minutes walk from the beach and two blocks from la Quinta Avenida, that is the heart of Playa del Carmen, full of restaurants, bars and cafes, but despite this, the hotel is very quiet and the environment is very relaxed. And this place is cheap when you consider the prices in Playa del Carmen. We strongly recommend it!