Hotels near Gitane Restaurant & Bar in San Francisco

I want to share my recent experience at this hotel, which I regretfully cannot recommend. The hotel has an attractive location but is marred by a lack of basic amenities and poor customer service. During our six-night stay, we discovered on the second morning that there was no hot water. We informed the receptionist, Andy, but were met with a dismissive and rude attitude. We were informed that there would be no hot water for the rest of the day, and this lack of basic amenities was for a total of three days of the six days of our stay. Please note that according to California Civil Code §1940.2, it is the responsibility of the hotel to provide and maintain hot and cold running water for guests. To make matters worse, when we requested to check out early due to this issue, we were offered no refunds as our stay was prepaid on expedia. Expedia told us that the property was to decide while the property said it was expedia.. As I am a hotelier myself, I know it is the hotel’s call in the end. We were offered a shower facility in a separate building which was very inconvenient as we had to walk out of our building and take elevators to get there.. This was not a suitable alternative to the basic amenity that we had paid for. To add insult to injury, at time of check out, Andy offered us only $80 as a refund on a reservation worth over $1500, what a humiliating act, we could not believe it! Better not to offer anything, because really it is a shame to offer this to people.. We were one of the many customers to complain, and we saw that the receptionists had no sympathy towards anyone.. Yes, all businesses are there to make money, but not like this. What they did is close to stealing from someone! I cannot recommend this hotel to other travelers, and I will continue to write on other platforms to warn people..

overall experience ok There is laundry and drying in the hotel A head cover and bed cover will be distributed upon check-in, and will be returned upon check out Get your $10 deposit back Roommates are nice There were already 4 people at the time of check-in, and the toilet was still clean It will be noisy dd downstairs speaking wild will hear It has 4 floors, checkin is the second fruit floor, and there are two floors with the highest stairs in the big bank You need a key card to enter the hotel, everything is safe If you stay for a long time, there will be a food blue, tableware pot and microwave oven.

Stayed here for 2 nights and was pleasantly surprised. Prices are quite affordable considering it's in San Francisco. The location was great. I booked this hotel in particular primarily because of its rather close proximity to the BART station. It is indeed only a 10-minute walk from Montgomery station, although if you're arriving from the airport be prepared to drag your bags uphill. The hotel is smack dab in the middle of Chinatown in a rather busy area. I never felt unsafe here, whether evening or early morning, as there are always people milling about minding their own business. If you like walking, you can journey to Fisherman's Wharf within 30 minutes on foot, which is what I did. You can also walk in the opposite direction toward Westfield and Target if you like to shop. There are several bus stops and tram lines nearby. As for the room, it was small but didn't feel cramped. There's no air-conditioning but it was rather chilly in July so I had no issues with heat. No problems with the shower either. Checking in and out were a breeze. I was even able to order food through GrubHub (because most restaurants in that area close at 8 pm even on weekends, which I found out the hard way!) I suppose my only complaint would be that you can definitely hear your neighbors at all times. I could hear someone stomping on the floor above, and sometimes I'd get noise from the rooms adjacent to mine. I was able to sleep just fine, though, as the bed was really comfortable. I'd changed my hotel to this one at the last minute and I'm glad I did. Apart from the occasional noise, I had a lovely stay.

I totally enjoyed my stay during a 4-days at this place. The location is super convenient, take 101/130/150 to go to Union square, walk a little bit and take 19 to go to Beach Road. If you are adventurous, you can actually walk to the Downtown. I had to check in early as my flight landed a bit advance. They allowed me to early check in at a nominal fee which is totally acceptable. Also the cityscape view from hotel is amazing! I felt the place is safer, all amenities provided (ironing bed, hangers, refrigerator, iron box, coffee and tea bags… so on). I would certainly stay here again and highly recommend checking this out. In the pic, morning sunrise from the hotel room.

Stayed here for an overnight layover. A bit expensive but much better than sleeping in the airport. Very conveinent for a 5pm landing in SFO and a noon departure. I was a bit disappointed with the lack of communication when it came to (what I was told the night before) a complementary breakfast voucher.

1. This is the last hotel I stayed in by self-driving tour. In order to go shopping to Union Square, shopping is very convenient, there are many places to eat, the overall feeling is ok, but the room size is too small, it is a little difficult to open two suitcases. ; 2. The room is very clean, the facilities are all available, very convenient, forget to take a photo of the room, unfortunately; 3. The service is very good, the luggage is left in the hotel for 6 hours after check-out at 11:00; 4. We had dinner at the restaurant next door to our hotel, very good, recommended; the Pinecrest Diner at the first intersection on the left side of the hotel is better, the food is delicious, the food is fast, the price is high, it is highly recommended; 5. There is a complimentary breakfast, just in the restaurant next door to the hotel where we had dinner last night. The breakfast method is ordered, waiting in line for 1 hour, waiting for half an hour, the efficiency is extremely low, do not go to the time or Going early in the morning, breakfast is necessary for improvement, and the time of the guests is very important! 6. From the beginning of the check-in until the second day of check-out, I did not see a front desk attendant who could speak Chinese. There was a discrepancy between the hotel and the hotel propaganda. However, the gentleman who checked the luggage would speak Mandarin and did not see it again when taking the baggage. It’s a bit unrealistic for the hotel to play “Chinese courtesy”.

Located right outside Powell Street station of Bart if you’re traveling from airport in Bart then it’s very convenient The room is big enough to open and pack two big luggage Amenities were lacking though the tissue box is empty when I first get into the room and no slippers to be found in the room We asked concierge and they quickly placed new ones for us Toilet is quite old but generally it’s clean

We loved everything about our stay. Starting with the warm greeting, the fabulous service, the amazing accommodations and the incredible views. We can’t wait to come back for another visit. If you need to recharge your batteries I highly recommend this location.

Area is beautiful. Hotel is newer very nice for a Doubletree but stayed two weeks and $25 a day to park in the huge lot was ridiculous. When I got to my room my frig had previous guests restaurant leftovers in it and water, their sock on the floor, floor wasn’t swept close to the beds. Better after I tipped. The pool was cloudy. Not sure what COVID laws were when I first got there but breakfast was buffet only, dinner starts at five not much selection and draft beer taps covered. Closed on Sun. End of 2nd week, back to normal. Staff was friendly, especially the front desk ladies, and restaurant/bar staff. Beautiful Bay walking path but nothing around for food or drinks in walking distance. Slept great, selection of different pillows and dark blinds.

Beware of this hotel, my girlfriend and I accidentally booked a single room instead of a double room through hostelworld.com and the hotel let us know that when we arrived. Since there was no way we were going to stay in a twin bed, we wanted to upgrade to a double room. We were charged an extra $15 for that ”upgrade” but after we were charged Jay, the manager, said that the $15 was just for allowing another person to stay in our single room, not for a different room. They were out of double rooms entirely. If we had known this, we would have cancelled the reservation and gone somewhere else with a bigger bed. Even moments after he had just ran our card, he refused to give us a refund. So we paid for three days in a single twin bed at this hotel and had an extremely uncomfortable night the first night, and then booked somewhere else for the other nights because the bed was just too small for two people. The decent thing to do would have been to cancel our charge because we never wanted to stay in a twin in the first place, but Jay took advantage of us and charged us for the twin anyway. We talked to multiple employees at the hotel and none of them were able to help us. Really disrespectful and I would have thought they would have the human decency to refund us after we clearly did not want that room and they knew that. Stay away from this hotel.