Facilities: The TV is extremely slow to respond and has serious freezes.
The air conditioner is very noisy, which makes it impossible to rest well.
Hygiene: Poor. There are even condom packaging bags between the gaps of the sofa, which is extremely disgusting. The mirror is dirty.
Service: None at all. Every year before I book a room, the housekeeper will call me in advance. This time, no one contacted me at all, and no one added my WeChat. I don’t know who to contact if I need it. There is only one shower gel and shampoo. Then I want to ask who is it enough for? The two slippers in the room are very dirty, which made me rinse them with hot water for 5 minutes and then wear them.
I used points to redeem the upgraded room type and delayed check-out on Ctrip. I know the room type very well when I stay here every year. This time, I feel that the front desk is fooling me and did not upgrade the room type at all. As for delayed check-out, I don’t understand it even more. Now is the off-season for tourism. I asked for a delayed check-out and didn’t give it. Will I choose your hotel next time?
On the good side, the hair dryer in the room is equipped with a Lefen hair dryer, and I can’t pick a good one.
The room is not soundproof, there are mosquitoes, the bedding is damp, and the towels are stained.
The experience is very poor
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