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Hotels You May Like in Seville

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5 star

Eurostars Torre Sevilla
4.5/5122 Reviews

Eurostars Torre Sevilla

Seville|0.31km from Mercadillo Charco de la Pava
We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.

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Top rated hotels in Seville

Searching for hotels near Mercadillo Charco de la Pava? Compare room rates and reviews to find your ideal stay.
Casa Triana 1888 Suites by Epoca
4.5/530 Reviews
Fantastic apartment in the Triana area of Seville, just a five minute walk across the bridge to the downtown and all the sites. Staff were spectacular. Was celebrating 25th anniversary in Seville for the week. Arrived to unexpected champagne greetings. Great help booking flaminco show and dinner recommendations. Staff were so kind and helpful and caring. Can't wait to go back. Thanks!
Noches en Triana
4/536 Reviews
The hotel is located in the Triana district, 1 min from all the restaurants/bars. Right next to it there is a supermarket and a cafe, ideal for breakfast. The hotel has been completely renovated recently so I think that the bad comments on the establishment were written before the renovation. The rooms are small but clean, modern and comfortable. It has everything you need for a good night's sleep and we had a small balcony, room 104. The shower is small but has very good water power. There is air conditioning in the bedrooms as well. The blinds of the window are automatic and hide the day very well. There was a bit of street noise at night but it didn't bother us. The hotel has a nice roof terrace with tables and chairs. To come from the airport or from Santa Justa station, nothing could be easier than taking the EA bus towards Placa Armas, to the Placa Armas terminus. The bus costs 4 euros and the bus stop is located 13 min walk from the hotel. The hotel itself is very instagrammable with a neat decoration. I highly recommend this hotel
Hotel Aacr Museo
4.1/533 Reviews
Casco Antiguo
I would firstly lkke to thank the gentleman on reception on new years eve who despite there being no kitchen open and with many restauents closed due to new years eve prepared us some hot food.The was really appreciated and most kind. So a huge thank you. We stayed in room 205 and on arrival we were a little disappointed with room which was due for an upgarde. The othe rooms lookex like they had been redecorated andd had new flooring. We pointed out the mold around the bath and the ceiling tiles which looked rather ropey. Both were attended to within the day. We were also offered an alternative room. This is a good location for exploring the old town of Seville with a very good tapas bar at thend of the street opposite the art gallery. Due to way Seville is with narrow cobbled streets despite double glazing it was quite a noisy location. This was especially they when people with trolley cases and cars went by. Something to consider if a light sleeper.
NH Sevilla Plaza de Armas
4.2/5107 Reviews
Casco Antiguo
Overall good, the location of the hotel is just outside the bus station, the traffic is very convenient. The room is of good size. The front desk service is very good, the hotel is a 30-minute walk from Plaza Espanya. 10 minutes walk to the urban parasol. 20 minutes to the church and the palace. Public transportation and walking time are about the same.
Eurostars Torre Sevilla
4.5/5122 Reviews
We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.
Monte Triana Sevilla
4.4/585 Reviews
Bed was comfy but the cleanliness was not amazing. Breakfast was ok.

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