Guest User
January 26, 2023
1. There is a large stain on the floor of the room (the air has a musty smell)
2. There is a dead Xiaoqiang in the refrigerator
3. Toilet floor is stained
4. There was a little toilet paper left when I checked in, and when it was about to run out, I called the counter at night to ask for new toilet paper (the girl answered the phone), and the counter asked "Is there really no toilet paper?" After confirming the answer, no one came up after three hours. After calling and responding (the boy answered), they helped to replenish the toilet paper
5. The shower gel was not replenished, halfway through washing, I found that there was no shower gel, and I felt very bad!
above
1.2 o'clock: Respond at around 7 o'clock in the evening, the counter staff said that they would help us deal with it and reorganize the environment.
3-5 o'clock: It happened after 9 o'clock in the evening after tidying up the environment and returning to the room
Check-in experience is very bad! After reacting and finishing, only Xiaoqiang disappeared, and other stains remained! There is no check whether the spare parts are enough! Even ignored after the response, need to ask again!
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