Centurion Hotels in Tokyo

Centurion Hotel Ueno was a complete disappointment, falling short of basic hospitality standards. The deception started right at check-in: the room was explicitly advertised and booked as a ”Casual Double Bed,” but what we actually received was a cramped single bed. This blatant misrepresentation immediately compromised the comfort of our stay. The lack of care extended into the bathroom, which was a major letdown. The sink and shower area were marred by very bad, visible marks that made the entire space feel neglected and unhygienic. For a hotel that positions itself in a convenient location like Ueno, the absolute disregard for accurate room descriptions and rigorous housekeeping is unacceptable.

Every time I go to Tokyo, I always stay at this hostel because the location is super close to the station. There are lots of street food options and 7/11s around, plus they have a washing machine, dryer, and best of all, a sauna! 🤩

A hidden gem in the city that's become my go-to healing haven! I could stay at this hotel countless times! I stumbled upon this treasure on a business trip, and it immediately landed on my 'Priority Business Trip Hotels' list 📝 I absolutely have to rave about it! As soon as I got out of the car, a bellhop proactively helped with my luggage. The moment I pushed open the lobby doors, I was instantly charmed – the aroma was a subtle citrus, not overwhelming or pungent, and the background music was gentle jazz. Even the few minutes spent waiting to check in felt leisurely, a stark contrast to the crowded, chaotic feeling of other hotels 😌 My room was an even bigger surprise! The floor-to-ceiling window overlooked the city's central park, and in the evening, I watched the sunset paint the clouds a honeyed hue. After turning on the lights at night, the lighting was a soft, warm tone, not at all harsh. The bedding was just the right firmness; lying on it felt like sinking into a cloud. I'm usually someone who struggles to sleep in new places, but last night, I fell asleep the moment my head hit the pillow, and a huge chunk of my travel fatigue just melted away 🌙 The bathroom had a separate wet and dry area, and the toiletries had a subtle woody scent. The shower pressure was great, and the hot water came out super fast, leaving me completely relaxed after my shower. Breakfast exceeded expectations too. The freshly made wontons were plump and generously filled, the freshly ground coffee was incredibly aromatic, and even the fruit was neatly cut and arranged, truly fresh, not like those wilted fruits that have been sitting out all day 🍉 The detail that touched me the most was that the front desk knew it was my birthday (I mentioned it when filling out my check-in info). That evening, they sent up a small box of handmade cake and a handwritten card. The handwriting was a bit wobbly, but it was incredibly warm and heartfelt. This kind of thoughtful, understated care is a hundred times more pleasant than flashy marketing. The value for money is truly excellent. It's perfect for both business trips and a quick weekend city getaway. I've already recommended it to colleagues who travel frequently in my department. Next time I'm in this city, I'm definitely staying here again! 👍

The location is super convenient; as soon as you step out of the hotel, you're surrounded by all sorts of restaurants and convenience stores. The room itself was very clean and comfortable, well-equipped too. The staff were really friendly and helpful, always ready to answer any questions. Highly recommend this place, I'd definitely come back!

Not far from the subway station, which makes getting around very convenient. There are many restaurants downstairs. The service attitude was great, very warm and welcoming. The hotel was also very quiet. I would definitely choose this hotel again next time I visit Tokyo.

This hotel is conveniently located near Ueno Station. As it's a capsule hotel, there might be some inconveniences, but it's well-maintained. The hot spring is a definite plus.

The front desk Myanmar guy intentionally gave me some hard time telling me my English name is different from my legal name which is funny. I came to this hotel 2months ago it was the same guy who check me in and he even mentioned he recognized me but giving me hard time at check in which is something I don’t get?! The dryer is extremely dirty. One Japanese mid age female front desk came over to our room being pushy for checking out saying she will charge us more money after 11:15pm. The late checkout charge didn’t notify at the time of checkin This hotel is overall in a really old condition. The floor carpet is wear out

The location is excellent, with supermarkets and restaurants downstairs, and convenient transportation. The hotel is a bit old; the room I booked was on the 8th floor, but upon check-in I discovered it was on the top floor, which was noisy. The staff kindly upgraded me to a deluxe family room with a king-size bed. The room was clean and tidy, but a little damp. Overall, I was quite satisfied.