Ibis Hotels in Xi'an

Excellent location, after we found it (it really is tucked away, even the taxi driver struggled). The staff were helpful and friendly. The lift did absolutely stink of rotting and mould, so we avoided that, luckily we were only on the 2nd floor. Very budget friendly staying the heart of Xi'an

The facilities were good, staff were generally helpful and nice. Very clean environment; generally has what you need. Very conveniently located. Some of the staff at the front desk are a bit too immature and could act a bit more professional. Apparently, they find it funny for you ask them for water; ask them a few more times and they would giggle and laugh behind your back and make fun of you; they might even horse around with you if Mandarin is not your first language and you don't speak as natively as they do. I made an add on booking for an extra night. If you need them to do anything towards the end of your stay, they might withhold service at the front desk until you give them a perfect rating; they wouldn't check me back in the hotel until I left a good rating/comment for my first booking. They forgot I that I could also rate / comment for my second booking. Basically a bunch of kids. Otherwise, hotel management seems fine. Pretty clean, the staff were generally polite.

The journey this time was very long and I stayed in 3 Ibis hotels, Wuhan, Kaifeng and Xi'an. I am most satisfied with the hotel in Kaifeng. The price is reasonable, the room is large, the decoration is new, clean, the staff is friendly, and it is easy to find on the roadside near the bus station I give full marks, the other two hotels are average, no surprises, the rooms are relatively small but I have no complaints 😊 But all the staff are very good and efficient. Overall, I am satisfied.

There are a few Ibis in Xian. I choose Ibis Daminggong due to impressive reviews and our stay was truly enjoyable. The customer service at Ibis Daminggong is truly exceptional. The staff went above and beyond to ensure their customer’s stay was comfortable and enjoyable. There was once we were late to pick up our washed laundry and the staff even helped us fold our clothes! Ibis Daminggong breakfast offers a wide array of delicious food, such as milk, coffee, fruits, desserts, cold dish, hot dish and even ShaanXi Chinese Hamburger. We enjoyed the breakfast so much! We have stayed in Ibis China, Europe, Australia, New Zealand and this is the best Ibis we have stayed in so far! We truly enjoyed our stay in Ibis Daminggong. Will definitely stay in Ibis Daminggong if come to Xi’an again.

The room is big but no soundproof, trolley and machines/elevator run all night. I got room#8602 with window but it's just another unused space with another door to pathway, feel uncomfortable/unsafe. Smoke smell from neighbor room can get through room easier. Room floor need to be more clean, toilet floor is so slippery. Reception can't speak English but has good service to try communication.

Great location as it’s super close to the muslim street. A bit far from the metro though. Receptionist is super helpful and friendly. If you order food delivery, there’s even a robot that brings the food to your room. Overall, great cleanliness and spacious-ness as well! They also provide two pillow hardness depending on your preference

When we arrived at the hotel my friend was sick AF and was throwing up every 5minutes. Thankfully the room was huge (not like other hotels in china, and to be honest is big even for european standards) so i could enjoy some time in the room by watching drag race global (#teamnehellenia) on the sofa, by watching the view from the window and by taking long walks in the room all of this while he was vomiting in the bathroom. The location is great is just 20min by didi from the airport and 20min from xi'an north railway station by subway (just one stop). Next to the hotel there are a lot of restaurants and places to eat in general. The only downside was that the hotel only had 2 washing machines (very weird since ibis hotel in jiayuguan has several and it is way smaller) and they do greenwashing!!! (the trashcan should is separated for recycling waste and non recycling waste but if you look more closely you realize that inside there's only one bag for the trash. And please please please make sure to visti hua shan mountain it's beautifull up there e soprattutto è pieno di fregni rari con le tette e braccia enormi e bara! BEST HOTEL IN CHINA HANDS DOWN

It was my first time staying at Ibis. I didn't expect that a room that costs less than 200 yuan per night would have such a good window view. The street outside the window is full of tall sycamore trees. Sitting by the window and watching the sunset, the Maillard color is very beautiful (see the picture, taken by the window of the room)... There is no small refrigerator in the room. I gave the bagged Chinese medicine I brought to the front desk girl to put it in the refrigerator at the front desk. The front desk service attitude is super good. I was worried that the room would be noisy because it faces the street, but I didn't expect it to be so quiet. My baby and I went to bed before 10:30 and slept well all night. I immediately signed up for Huazhu Club and plan to stay at Ibis again next time I travel.

This stay was great! The hotel is conveniently located, the front desk staff is warm and thoughtful, and the check-in is fast and efficient. The room is spacious, bright, clean, and tidy, the bedding is comfortable, the facilities are complete and well-maintained, there is plenty of hot water, and the soundproofing is also good. The overall environment of the hotel is elegant and quiet, which makes people really relax. The breakfast is rich in variety and tastes good, which is a good start for the day. Whether it is a business trip or a leisure trip, this is an ideal choice. The service details are in place, making people feel at home. The price-performance ratio is very high. I will definitely choose here next time and recommend it to my friends! Thank you for the hotel's attentive service and I had a very pleasant time!

It is very warm when entering the hotel lobby, the business area is huge, there is a free laundry room, the front desk service is very good, and the security guard is also very good. He took the initiative to ask for help with my luggage and direct parking. The room facilities are very new, the overall feeling is very good, and I will choose it in the future.