Aspar Boutique Hotel

I don't understand the good ratings of this mediocre hotel. I spent 4 nights here and didn't like it at all. 1. I booked a superior room, but they gave me a small standard room. When I complained, the horrible lady at the reception didn't care at all, blaming *********** for the fault (which clearly wasn't true). 2. The hotel is dirty and doesn't get cleaned properly. The daily room cleaning only consisted of changing towels. Sometimes there wasn't even toilet paper! 3. most of the staff is super unfriendly, untrained and they hang around all day just smoking and doing nothing. Clearly they don't care about anything. If I were the owner, I would replace the cleaning lady and the lady at the reception immediately! 4. They did my laundry and, as everything else, it was done very poorly. I got my clothes back unfolded, not ironed and they were still half wet! Truly unbelievable! 5. Be prepared to be woken up every time someone enters or leaves through the main door, as the door gets slammed heavily. This hotel is very poorly run and far away from their self proclaimed 4 stars, it's more likely to be a basic 2 star budget hotel. I recommend to avoid this hotel, I didn't feel welcome here.