Hotels With Parking in Kanagawa Prefecture, Japan

The hotel itself is not bad - beds are comfortable and large, and the dinner is okay, but nothing too special. This hotel overwhelmingly caters to families, which is evident when staying there: there are many children, and a lot of the amenities cater to them as well. For example the sauna is not very hot and there’s a lot of candies in the free snack bar. I wish the hotel was better at communicating / marketing this on their website, as I’m not the intended audience and it’s very expensive for a mediocre experience. As well, the breakfast timing is questionable - only available from 7am - 8:30am, along with a 10am checkout time this is quite an early start and not very relaxing.

The hotel was beautiful, and my dad and I were very happy with our stay. The room was extremely clean. We tried the hot springs on the hotel's top floor and also at the shopping mall across the street, and the ones at the mall were definitely better. We booked the 'one night, two meals' package, and overall it was excellent value for money. Regarding transportation, I didn't research it thoroughly beforehand, but it turns out you can take a bus directly from Odawara, Hakone-Yumoto, and Gora stations, and it's free if you use the Hakone Free Pass. When we arrived, a Chinese ticket agent told us the Odawara bus was very crowded and suggested we take the H line from Hakone-Yumoto. There's also a bus that goes directly to the hotel from the Hakone Open-Air Museum. The hotel's own shuttle bus has a fixed schedule (see image below), and the pickup spot at Gora Station can be a bit tricky to find.

The room was absolutely tiny, maybe only 3 square meters. There wasn't even enough space to properly open my luggage. This has to be the smallest hotel room I've ever stayed in – I was truly taken aback by how incredibly compact it was. To make matters worse, it was located in the basement, which made it feel stuffy and humid. While the air conditioning offered a bit of relief, it certainly didn't make the room comfortable.

The hotel is quite large, but you can't cook. The balcony is angled, and it's an old hotel with a nostalgic feel. Breakfast is a bit expensive at 200 RMB, with limited variety, but the taste is good and very filling. There's a shuttle bus for 1000 JPY per person, which you can arrange at the front desk or ask the staff at the airport customer service center to help you buy tickets for. It seems the route will change soon, and the price will also increase. Information flow between staff members isn't always smooth, so inquiries might not always be accurate; you need to verify. You can simply scan a QR code on your phone to order. It's very convenient for airport transfers, and they help with luggage. However, you need to give the driver your ticket when boarding. The hotel's second floor has direct access to Queen's Square, which is very convenient. They provide toothpaste, toothbrushes, and brushes, so you don't need to bring your own. There's a bathtub with a view, but you need to explore these amenities yourself as Japanese service isn't proactively helpful. Also, efficiency in Japan can be a bit slow, and they're very particular, so there's no need to arrive too early; they'll make you wait even if you do!

First off, the room was incredibly clean! Housekeeping did a thorough job every day. The front desk staff were warm and patient, and the facilities were very new and well-maintained. Secondly, the hotel's location is excellent! It's just a few minutes' walk from Yamashita Park and Chinatown, and the Hikawa Maru is also nearby. Yokohama Station and the Red Brick Warehouse are also very close. Shopping nearby is super convenient! There's a 7-Eleven and a Lawson right downstairs. If you walk towards Chinatown a bit, there's a supermarket. It's also close to Yokohama Station's commercial center, making shopping very easy.

The room was spacious with large floor-to-ceiling windows. I booked a bay-view twin room and was given a fantastic view from the 17th floor. The hotel is located directly above a shopping mall, which has a cinema and plenty of shops, making it super convenient. Sakuragicho Station and a sightseeing ropeway are right downstairs, too. It was a great experience overall. The only minor downside was that toothbrushes weren't provided, but thankfully there are supermarkets nearby, so I just popped downstairs to buy some.

The location is a bit remote. If you take the tram, you need to walk quite far. It is close to the bus station. There is a small safe at the head of the bed. The bed is a wooden capsule with a wood smell. The public area is good. There is a self-service kitchen with complete tableware and many small appliances. You can make your own coffee, tea and other beverages. There is a public large refrigerator and a small open-air hot spring. The overall cost performance is high

Service: Overall very good, just a small suggestion: some of the breakfast restaurant staff moved around too frequently while clearing dishes, and the noise from them walking past was a bit disruptive to the dining experience. Environment: The location is excellent, it's one of Yokohama's landmark buildings. Truly beautiful, with perfect design inside and out. Cleanliness: Very thorough, spotless inside and out! Facilities: The most beautiful harbor views are fully visible – that alone deserves full marks! There are also plenty of parking spaces, making it very convenient for coming and going! Next time I visit Yokohama, I will definitely stay at the InterContinental Yokohama again!

The staff was very friendly and the amenities included use of the onsen for one hour was great as it was included within the price. The room was clean peaceful and had a nice Japanese vibe. Unfortunately, the room is not en suite. I would say the location wasn’t great as you should note it isn’t actually in the main area of Hakone but rather by the lake where you take the boat ride. You also have to walk up a hill to get there.

Not bad. I can see they are trying to make this property more known to international guests from different countries. Two dire problems: the food was extremely salty. With the exception of the Teppan dinner, all of the meals we had here had so much sodium content. Also, their food in general is not of high quality and tastes pretty much the same across all dishes. Please make improvements. And another thing I would highly recommend is that the manager lady learn English so that next time I visit this property and have to communicate in English and ask for some help, she doesn’t get sassy or mad at me for requesting another staff member who can speak English. I really needed some help with golf reservations and understandably it is not her business that we had to go golfing the next day. However, I didn’t realize it was such a rude thing to ask for another employee who could understand what I was saying when she couldn’t understand my requests specifically because of her lack of English proficiency. For this property to become popular with international guests, it would be a wholesome idea for the chief manager to learn to speak better English anyways. I guess she knew that she was being rude by hitting the desk because she came up to me and gave me her business card (without my asking and finally in a nice manner) when I merely asked a younger staff member if the angry lady was the manager. She must have known that she was giving me attitudes. When you are in the hospitality business, please don’t forget that guests are there to enjoy their trip—savoring each moment—not to feel uncomfortable or be bothered by staff’s attitudes.