Travelers Reviews of Hunan Hotels

Jinglifang Shanju Hotel
9.6/5218 Reviews
Wulingyuan
We had a very nice stay, we stayed 3 people in one room. The room we stayed in was very big and had its own unique style. It was very clean. The hotel is very close to the South Gate of the park. It's a little hidden away from the road, but they were very quick to come and pick us up and drove us to the park entrance every day free of charge. Breakfast eggs come from free range chicken on the ground and they were excellent. Over all the food was very good. It's a small hotel run by a family and they are all very nice and helpful with planning your stay. Location is beautiful. We really enjoyed our stay.
JOLLY HOTEL
9.7/58128 Reviews
Wuyi Square/Helong Stadium Commercial Area
No complaints. The room was pretty compact, but I can't say I didn't have enough space. The layout makes it work. The bathroom is a tight fit, though. Didn't really make use of the hotel's amenities, but I checked them out, and they seemed to be as advertised. The location was pretty good; not super close to anything, but also not particularly far. Staff are welcoming and enthusiastic. Honestly, at the price point, it's actually a bit of a steal.
Xiangxi Grand Hotel
9.5/54915 Reviews
We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main ***** (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist ***** on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare. Next, Xiao Dai (小代) who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay. We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room. They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning. Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China. Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.
Harmona Resort & Spa Zhangjiajie
9.4/5514 Reviews
Wulingyuan
Our holidaying at Zhangjiajie was memorable not just because of the most astounding natural beauty of the place but also because of one of the most memorable experiences at the hotel we stayed in: ‘Harmona Resort and Spa’. The warm and friendly staff here created a very welcoming atmosphere.  We experienced excellent customer service with friendly and approachable attitude displayed by every member of the staff. They had the ability  to anticipate needs of guests and respond promptly. Though we did not know Mandarin, we never felt isolated because of the extra length the staff went to translate using technology.  The staff also handled specific requests quickly and were excellent in resolving issues. We had problem with our electrical plugs and adapters. Cherry from the Front Desk patiently spent hours and found a solution that allowed us to charge all our electronics on the local system.   The staff particularly at the restaurants displayed cultural awareness and showed sensitivity  to our vegetarian meal requests.  Special mention must be made of Front Desk Staff particularly Cherry who positively responded instantaneously to any of our requests.     Housekeeping Staff also responded immediately to our request for sorting out the WiFi issue.     I and my wife would like to specially thank Hq Du, an extremely pleasant and helpful lady at the restaurant where we had our daily breakfast. Donghua and Fang ant this place  also went out of the way to make the daily breakfast an experience to remember. All the three anticipated our needs and were always friendly and cheerful.They walk the talk in customer service. When my wife did not go for buffet breakfast as she was working out, they insisted on packing the breakfast for her.  Also, on the day we were leaving, they packed take away food for the road. This was highly thoughtful of them.  We would also like to thank Roland, Yuan Quioyun and Lora from the Chinese restaurant, who prepared for us off-the-menu Chinese vegetarian dishes which proved to be very delicious. Overall, we had an incredibly lovely experience at this resort and would strongly recommend visitors to Zhangjiajie to stay at this place.  - **Feedback Mechanisms**   - Encourage staff to share experiences and feedback for continuous improvement. - **Recognition Programs**   - Acknowledge and reward exceptional service to motivate staff.
Travel of Swan Hostelling International (Wulingyuan Forest Park Logo Store)
9.5/5491 Reviews
Wulingyuan
This has been a fantastic, comfortable stay in Zhangjiajie. Couldn’t have asked for more! Location was superb, cleanliness top notch, rooms were spacious, service by David was excellent and the vibe at the hostel was very pleasant and laid back. Great job to the owner! 👌 I totally recommend this place and don’t stress about organizing yourself for the trip in Zhangjiajie, David has got your back with his organized instructions and efficiency in getting tickets.
Furong Town Baihe Inn (Panoramic View Store within the Scenic Area)
9.7/5381 Reviews
Our stay at this hotel was an unforgettable experience. The room was uniquely designed, immaculately clean, and offered a breathtaking view of Furong ancient city. The hotel's location within the ancient city walls and the convenient pickup service made our trip planning seamless. Highly recommended for anyone seeking a memorable and enchanting experience.
Purespace
9.4/5318 Reviews
Wulingyuan
5/5 - Amazing Stay in Zhangjiajie National Park This hotel is a gem! Perfect location—super close to the national park. The host was super kind and helped us figure out the best spots to visit. The room was spotless and had a cool Avatar Mountains vibe. Everything felt fresh and new. Highly recommend if you're visiting Zhangjiajie, great stay!
Shuiyong Jinjiang Hotel
9.9/5180 Reviews
Wulingyuan
The boss is very nice. He helped us book tickets for the scenic area before we went there, and also helped us plan the itinerary for our weak legs. The air conditioner was turned on before we arrived, and the hot water was hot enough without waiting. It was mountain spring water, which touched people who are afraid of cold in the north. We drank black chicken soup for two nights in a row, and grilled sausages and bacon. Most of the ingredients were raised or grown by the boss himself, such as the sausages were made from his own pigs. The boss also took me to chop bamboo. It is a good place to get away from the city, a great experience!
FUNGEE S Hotel Changsha Wuyi Square, No.265 Renmin Rd, Changsha
9.7/59708 Reviews
Wuyi Square/Helong Stadium Commercial Area
Love this place. Everything is within walking distance. There are a lot of food options around the area. Hotel is clean with robot service at your finger tip. There is also laundry room and gym. Access to the lift and room is via access card so it is quite safe.
Atour Hotel Zhangjiajie Tianmen Mountain Cableway
9.6/54072 Reviews
Downtown Area
I had a wonderful experience during my stay at this hotel. What stood out the most was the exceptional service provided by an employee at the counter named Meesa. She went above and beyond to assist us, offering great restaurant recommendations and ensuring we had everything we needed, including providing water during our multi-night stay. Her dedication and genuine care for guests truly reflect the high standards of hospitality that every hotel should strive for. Meesa is an excellent example of service-minded professionalism, and her efforts made our stay even more enjoyable. I highly recommend this hotel and applaud the team for their commitment to great service. I had a pleasant stay overall, but there was an issue on the first night that affected my experience. My sleep was disrupted due to a strong smell of smoke coming from another room, which somehow entered my room. This was disappointing as it impacted my comfort during the stay.

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Property Information for Tourists

Total Properties8,195
Number of Reviews2,532,862
Average Price (Weekdays)£36
Average Price (Weekends)£38