Posted on Jun 21, 2026
Anonymous UserFacilities: Since it just opened, everything is very new, but there are no strange smells, which is great.
Hygiene: The room was cleaned very well.
Environment: Among the hotels in Dongmen, the environment here is excellent because it has its own courtyard with its own unique scenery. Plus, the public areas are also very distinctive; I really liked them.
Service: The service was attentive and responses were quick.
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Price per night from:TWD 3,313
Posted on May 10, 2026
KatiTranWe had a wonderful stay here as a family of four and were genuinely impressed by the overall experience. The room was incredibly spacious, giving us plenty of room to relax and feel comfortable throughout our stay.
What impressed us the most was the outstanding hospitality of the staff. Every team member was incredibly friendly, attentive, and always willing to help. They even arranged a complimentary airport pickup for us, which made our arrival very smooth and stress-free.
The staff also helped us a lot with planning our visit to Zhangjiajie National Forest Park. They assisted us with organizing our itinerary, making reservations, and answering all of our questions immediately whenever we needed support. It has been a long time since we experienced such genuine hospitality and kindness.
Although our first room had a few minor issues, the staff responded immediately and helped us without hesitation by arranging a new room for us right away. During our departure, we even noticed that the original room was already being renovated and the issues were being fixed, which really showed us how much the hotel cares about maintaining high standards and listening to guest feedback.
Another highlight was the beautiful rooftop terrace with a wonderful view over the city. The hotel location is also excellent, with major attractions and important sights reachable within just a few minutes on foot. The free laundry service was also a very convenient bonus during our trip.
Overall, we were extremely satisfied with our stay and would definitely choose this hotel again if we return to Zhangjiajie. We would also like to sincerely thank the entire team for making our stay so memorable and enjoyable. Highly recommended for families and anyone looking for excellent service, comfort, and exceptional hospitality.
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Price per night from:TWD 2,113
Posted on Jun 23, 2026
Guest User
The hotel was very clean, and the room's facilities were all voice-activated smart devices, which I loved because my own home is smart too. It was super comfortable, and the environment was great with good air quality! Plus, they offer free shuttle service to and from Zhangjiajie National Forest Park!
They provide free shuttle service to the East Gate (Flag Gate) of the Forest Park.
The hotel breakfast was also delicious. I'll definitely stay here again on my next trip!
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Price per night from:TWD 1,635
Posted on Jun 6, 2026
VLADIMIR MYLCHENKOWe chose this hotel primarily for its fantastic location, and in that regard it didn't disappoint. You can easily walk to the main park entrance, and taking a taxi to the South and East gates is just as quick and convenient. We also really appreciated the welcome at the train station and the transfer service — it was a nice, stress-free start to our stay.
Unfortunately, the property itself falls short in a few key areas. The biggest downside is the housekeeping. The cleaning was very superficial, both in our room and in the common areas, which just didn't feel fresh. On top of that, the hotel is showing its age everywhere you look — worn-out equipment, scuffs on the walls, chips in the furniture, and general signs of wear and tear. It’s clear that a renovation is long overdue.
If you’re just looking for a convenient place to sleep and won’t be spending much time indoors, it works. But if cleanliness and modern facilities are important to you, I’d look elsewhere until they update the place.
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Price per night from:TWD 3,270
Posted on Jun 29, 2026
Guest UserAfter a long search on Trip.com, I finally settled on this hotel, and it truly exceeded my expectations in terms of value for money. The lobby was spacious and bright as soon as I walked in. They even have a self-service check-in area for Trip.com VIPs, and the front desk staff were incredibly friendly and efficient. I was very pleased with the room – it was large, well-lit, and fully equipped. The in-room smart speaker (Xiao Du) was a fantastic touch, playing soft music that helped me drift off to sleep peacefully. The cleanliness was impeccable, and there was a subtle, pleasant fragrance. When I ran out of water, I contacted the butler, and a fresh supply was delivered immediately – the service was simply outstanding. The hotel restaurant served a delicious dinner at a reasonable price, with plenty of options to choose from, making for a very satisfying meal.
What really stood out was its proximity to the ancient city. After dinner, it was just a few minutes' walk to Youhong Bridge in the heart of the ancient city. I even met an old lady selling flower wreaths. Strolling through the ancient city, wearing a locally woven flower wreath, was a truly delightful experience.
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Price per night from:TWD 1,119
Posted on Jun 17, 2026
liew chiow chingThe Twelve Cities·Baiyujing Courtyard Hot Spring Resort (Furong Ancient Town Scenic Area Store) offers a one-stop vacation experience centered around thoughtful butler service, complimentary shuttle to the scenic area, high-end constant temperature hot springs, and high-quality dining.
🌟 Key Services:
* **Full-Service Butler:** Before check-in, the butler proactively calls to set up a communication group, and response times are extremely fast. Some packages include free room upgrades and departure gifts.
* **Complimentary Shuttle Service:** Offers free pick-up and drop-off at the high-speed rail station, and vehicles are available anytime for free transfers to and from the Furong Ancient Town scenic area, saving you the hassle of driving or taking public transport.
* **Hot Springs and Pool:** The rooftop features year-round, constant temperature, complimentary open-air hot spring pools, a spa, and a popular heated infinity pool. Some room types include private hot spring pools.
* **Twelve Cities Restaurant:** The hotel has a highly-rated Hunan cuisine restaurant, offering excellent value Asian-style breakfast, afternoon tea, and welcome fruits. Their signature dish is Tujia Pot Bacon.
* **Supporting Amenities:** Rooms feature fully voice-controlled smart guest controls and projectors. Public areas include a gym, laundry room, private garden, and free underground parking.
📍 **Hotel Location:**
This hotel is located on Furong Ancient Town Pedestrian Street, Yongshun County, Xiangxi Tujia and Miao Autonomous Prefecture, Hunan Province (100 meters north of the Xiangxi World Geopark Museum). For your convenience, you can check the interactive map below for its specific location and surrounding traffic conditions.
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Price per night from:TWD 1,047
Posted on May 5, 2026
Guest UserI brought my parents to Zhangjiajie for the May Day holiday and after some consideration, we chose Shawn. The experience was excellent.
The location is great – convenient for dining and shopping, yet away from the bustling city center. There's a stream behind the hotel, and you can see Tianmen Mountain in the distance, offering a peaceful retreat amidst the activity.
The hotel environment is lovely, with a Shawn-themed design and stylish decor. It's well-equipped with a gym, family-friendly facilities, a bar, and dining options.
Upon check-in, we received a free room upgrade. The room was clean, the bedding spotless, and the orthopedic mattress was incredibly comfortable. We slept very well after two days of exploring Zhangjiajie.
The butler service was exceptional. The manager, front desk, housekeeping, and engineering staff provided one-on-one service through a group chat, attending to every request promptly without being intrusive. It was a fantastic experience.
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Price per night from:TWD 1,219
Posted on Jun 3, 2026
StormyT
A very unique and memorable stay in Zhangjiajie!
We stayed 2 nights in the Morning Glow King Suite Bedroom. The highlight of this homestay is its cave concept. The reception area is huge, impressive, and beautifully designed, creating a real wow factor upon arrival.
The property also features a cave restaurant where breakfast is served, and dinner can be arranged with advance booking. There is also a cosy cave lounge for guests to relax.
Our room was large, comfortable, and very clean. The facilities were well maintained and the overall atmosphere was peaceful and relaxing.
Location is excellent. The homestay is hidden behind the famous theatre performance venue but only a short walk to the main street, making it convenient while remaining quiet.
Highly recommended for travellers looking for a unique accommodation experience in Zhangjiajie. The cave setting alone makes it worth staying here.
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Price per night from:TWD 4,895
Posted on Jul 10, 2026
Guest User
The hotel is conveniently located right by the East Gate of Zhangjiajie National Forest Park, just a 10-minute walk to the park's entrance.
The room was spacious, impeccably clean, and offered a lovely river view through its floor-to-ceiling windows. They provided an impressive array of amenities; it's the first time I've stayed at a hotel that offered facial cleanser and makeup remover! Shampoo, conditioner, body wash, and body lotion were all included, not to mention toothbrushes and toothpaste. Face towels, hand towels, bath towels, floor mats, bathrobes, and both dry and wet slippers were all readily available.
Breakfast was included and featured a buffet with both Chinese and Western options. There were four different stir-fried dishes daily, and fresh noodles and rice vermicelli were made to order with different soup bases each day.
Before arrival, the hotel proactively contacted me to help plan my itinerary for free and even booked national park tickets, which saved me dozens of yuan compared to booking online via apps! The itinerary they planned was very well-thought-out. Upon checking in, they provided all the park maps with routes clearly marked. [Thumbs up emoji] Thanks to the front desk's detailed explanation, I later realized that following their suggested routes meant I didn't waste any time or take any unnecessary detours!
In the evening, the lights along the river were beautiful, and many people were enjoying themselves, creating a lively atmosphere. Despite this, the room's soundproofing was excellent! Once the windows were closed, I had a great night's sleep!
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Price per night from:TWD 1,716
Posted on Jan 20, 2026
M2hqaslas****
The biggest highlight of this guesthouse is the breathtaking mountain view directly in front of it. The room was clean and tidy, well-equipped with all necessary facilities, and had plenty of hot water, meeting all basic accommodation needs. The owner was very hospitable and even helped us plan a great itinerary for visiting the Forest Park. Its location near Wulingyuan makes it convenient to get to the Forest Park entrance, making it an ideal place to stay when exploring Zhangjiajie.
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Price per night from:TWD 903