Romantic Hotels in Hainan, China

Our Sanya trip was absolutely perfect! I have to give a special shout-out to Manager Van at the front desk for his exceptional service. Not only did we pick the right hotel for our family trip to Sanya, but we also received incredibly heartwarming service, which I simply must rave about! We arrived in Sanya on an early flight, prepared to wait until the afternoon for check-in. We had already contacted the hotel beforehand, explaining that we were traveling with seniors and children and hoping for an earlier check-in if possible. Manager Van kept an eye out for clean, vacated rooms for us the day before, and we were checked in within just 10 minutes of arriving – so thoughtful! During our stay, Manager Van quickly and effectively handled all our needs, big and small. We wanted to try local seafood but were worried about tourist traps, so Manager Van recommended a local eatery frequented by residents. The food was delicious, and the prices were very reasonable – much better value than the popular influencer-recommended spots. My child forgot their sand toys, and Manager Van promptly brought over a brand new set of shovels and buckets, which kept my little one happy all afternoon. The level of service was just right – not overly enthusiastic to the point of being awkward, yet always responsive the moment we needed something. Professional and warm, it's truly rare to find such meticulously attentive service. We will definitely stay here again on our next visit to Sanya, and I wholeheartedly recommend this hotel and Manager Van's amazing service to anyone planning a trip to Sanya. Choosing this place ensures you won't be disappointed!

My stay was initially quite pleasant. The front-line staff were consistently warm, attentive, and thoughtful throughout. When a small issue arose with our travel photos, the hotel promptly communicated and resolved it, which I appreciated. I thought I was going to have a wonderful experience, but it was completely ruined by one utterly unprofessional staff member, plummeting my satisfaction! While riding the shuttle bus, we politely asked the shuttle driver about the hotel's attractions and photo spots. The driver was halfway through explaining when another person nearby suddenly interjected and answered for him! Her attitude was extremely rude, cold, and dismissive. She was sarcastic the entire time, even accusing us of not speaking clearly. We were just asking basic, straightforward questions about attractions, and I truly don't understand how we could have possibly expressed ourselves more 'clearly'. When we politely asked about photo spots, she flat-out said there weren't any, and was incredibly impatient. Yet, later we saw clear signs for photo spots all over the hotel. We got zero useful information, only a belly full of frustration and anger! Afterward, the hotel told us this person was a 'secondary employee' and wasn't on duty, which is why she wasn't wearing an ID badge. I completely reject this flimsy explanation! Why was she wearing a uniform, riding a guest shuttle, and casually interjecting to address guests if she wasn't on duty? It's one thing to be unfamiliar with hotel operations and lack service awareness, but she didn't even have basic human decency. She seemed to be working with a chip on her shoulder, acting condescendingly, as if we, the guests, were accommodating her bad mood! In stark contrast, all the other shuttle drivers were kind, friendly, patient, and enthusiastic, creating an incredibly jarring difference! The hotel's reputation, carefully built by its front-line staff, was completely destroyed by this 'secondary employee' who showed no rules, no professionalism, and no respect. The hotel merely offered a casual explanation of her identity without any indication of intending to improve. Such tolerance for employee misconduct is truly disheartening. I will never recommend this hotel, nor will I ever stay here again!

Absolutely loved this guesthouse, highly recommend! The location is superb – really convenient for getting around and shopping. The beach is just a few hundred meters downstairs, so close, yet it's surprisingly quiet here, perfect for relaxing without being bothered by the lively beachfront. You can even lie in bed and watch the ocean and stunning sunset views – it's truly beautiful! The staff were all incredibly helpful, carrying my luggage in when I arrived and out when I left. They also offer airport pick-up and scooter rental services. Even though we had a little hiccup with the scooter, a staff member immediately came to help us, even at past midnight – seriously amazing service! My room type also included a free rooftop photoshoot, which was a great bonus!

Jason at the hotel welcomed us warmly, the service was excellent, the room was spacious and bright, and having a washing machine was really convenient. The location was great too - there's a snack street right around the corner. The only downside ist the construction next to the hotel, which can get quite loud. i would recommend booking a room with Pool View, to avoid the noise. Highly recommend the breakfast as well, it is located in the Bellview Hotel and the variety is amazing. Lots of dishes and fresh fruit.

I booked a sea-view room with a massive floor-to-ceiling window. When I pulled back the curtains, the entire ocean was right there in front of me. Watching the sunrise and sunset from bed was incredibly therapeutic. The room was clean and spacious, the bedding was so soft, and I could even enjoy the sea view while taking a bath. The privacy was excellent.

After our trip to Shimei Bay, we arrived at the hotel with my entire family, including young children and elderly parents, along with several large suitcases. We were understandably quite tired from the journey. Upon arrival, it was clear that the hotel had a significant shortage of staff both inside and outside the lobby – a stark contrast to Shimei Bay, where service personnel were readily available everywhere. Although there weren't many guests checking in at the time, and the scene wasn't particularly busy, given our large group and numerous bags, I had to proactively request a luggage cart to make things easier. For a resort hotel that prides itself on the guest experience, the initial service response would be much better if it were more proactive and if staffing levels were more adequate. Regarding the room, the promotional pictures I saw when booking showed a sea-facing view with a visible beach. However, the actual view from our room was quite different from what we expected. While we could see the sea in the distance, our primary view was of the hotel's pool area, and the beach wasn't visible at all. The visual impression didn't match the promotional images. During the Chinese New Year period, the hotel organized various activities, some free and some with a charge, which is understandable. However, it was quite surprising to find that even digging for sand crabs on the public beach area required an additional fee. Compared to the hotel we stayed at previously in Shimei Bay, the activity planning here was indeed a bit lackluster. On the bright side, the breakfast was excellent. There was a rich variety of options, especially the Pandan Tofu Pudding, Pandan Pancakes, and various Hainan noodles. These were not only distinctive but also delicious, adding a wonderful culinary delight to our mornings. What truly impressed us was the mature food scene around the hotel. From Coconut Chicken, Wenchang Chicken, Ding'an Jumping Beef (which can be hotpot or BBQ), Baoluo Noodles, Hainan Noodles, to all sorts of desserts and snacks – the choices were incredibly diverse. This added a lot of local flavor and memorable gastronomic experiences to our trip. The hotel's beach area itself was quite good. The sea breeze, sand quality, and the overall experience were very relaxing and comfortable.

An amazing guesthouse with stunning sea views, a truly fulfilling and enjoyable stay! The common areas have books and tea. The service was prompt and attentive, the hygiene impeccable, and the environment offered direct views of the ocean. The facilities are new and highly functional. Excellent value for money! I came with my girlfriends, and we kept saying ”Wow...” the moment we opened the door. We'll definitely be back! 😊

As a Pullman hotel under the Accor Group, I've always had high praise for Accor's service. The Sanya Bay Pullman is centrally located on Coconut Dream Corridor in Sanya Bay. The beachfront has exclusive loungers, and there's an elevator leading directly to the beach. The landscaping is beautiful. A significant number of guests are from Russian-speaking countries, and there are performances in the evening at the buffet hotpot and BBQ area, creating a great atmosphere. The server, Dennis, provided very professional and enthusiastic service – a big shout-out to this young lady, she has a bright future! Our butler, Lily, contacted me in advance, and the room she arranged was perfect. Her service throughout was proactive, warm, and attentive. Definitely five stars!

Returning guest, plus one! The hotel's location is superb, with breathtaking sea views directly from the lobby. The room decor is stylish and perfectly clean. While the hallways felt a bit damp from the sea air, the air in the room was fresh and perfectly fine. I personally feel that Tianya Town is ideal for a slow-paced stay, where you can pick a hotel and just relax by the sea. That's exactly what we did for a whole day, and we didn't want to leave! We'll definitely be back next time! 👋

Our first family room had a damp smell, but the front desk manager kindly helped us switch to another family room facing the sea. The service was attentive, and the room was clean. Breakfast had a decent variety, and the environment was pleasant. The water park wasn't open yet, and the ocean park didn't have much to do besides taking photos. It was off-season, so there weren't many people. The kids' world is still under construction. There's a food street near the hotel, making dining quite convenient. The hotel also offers a paid mini-train ride that takes you around the hotel for 40 minutes at 15 yuan per ride, which is worth it. There's Twin Beach near the Hilton, which is great for watching the sunset. If the island's facilities improve further, I would definitely visit again.