Hotels With Spa in Hainan, China

Our first family room had a damp smell, but the front desk manager kindly helped us switch to another family room facing the sea. The service was attentive, and the room was clean. Breakfast had a decent variety, and the environment was pleasant. The water park wasn't open yet, and the ocean park didn't have much to do besides taking photos. It was off-season, so there weren't many people. The kids' world is still under construction. There's a food street near the hotel, making dining quite convenient. The hotel also offers a paid mini-train ride that takes you around the hotel for 40 minutes at 15 yuan per ride, which is worth it. There's Twin Beach near the Hilton, which is great for watching the sunset. If the island's facilities improve further, I would definitely visit again.

We had a few issues at first, but after some communication and coordination, everything was resolved wonderfully. They even upgraded us to a Red-crowned Crane room type, allowing both families to stay together, which made us very happy with the outcome. First, let's talk about the hotel's advantages: 1. The restaurant is fantastic, with an excellent view. While the food selection isn't vast, the quality is top-notch. I tend to have high standards for hotel breakfast, and considering both the ambiance and quality here, I was very satisfied. 2. The shuttle service is incredibly responsive. The hotel feels like it's spread across the entire mountain, so you rely on the shuttles to get around. They're fast and comfortable. 3. The room views are superb, and the rooms are very clean. The mini-fridge is complimentary, and the amenities are comprehensive. It would be even better if the drinking water wasn't Nongfu Spring. Here are a few suggestions: The gathering areas need some maintenance; I noticed some broken stair treads. Since the hotel is quite spread out, there should be more staff to ensure service. Also, better communication between housekeeping and the front desk could prevent many information delays. And honestly, the glass skywalk was a total rip-off – it was scorching hot and exhausting to walk on. You can skip these attractions and just enjoy the hotel itself.

After our trip to Shimei Bay, we arrived at the hotel with my entire family, including young children and elderly parents, along with several large suitcases. We were understandably quite tired from the journey. Upon arrival, it was clear that the hotel had a significant shortage of staff both inside and outside the lobby – a stark contrast to Shimei Bay, where service personnel were readily available everywhere. Although there weren't many guests checking in at the time, and the scene wasn't particularly busy, given our large group and numerous bags, I had to proactively request a luggage cart to make things easier. For a resort hotel that prides itself on the guest experience, the initial service response would be much better if it were more proactive and if staffing levels were more adequate. Regarding the room, the promotional pictures I saw when booking showed a sea-facing view with a visible beach. However, the actual view from our room was quite different from what we expected. While we could see the sea in the distance, our primary view was of the hotel's pool area, and the beach wasn't visible at all. The visual impression didn't match the promotional images. During the Chinese New Year period, the hotel organized various activities, some free and some with a charge, which is understandable. However, it was quite surprising to find that even digging for sand crabs on the public beach area required an additional fee. Compared to the hotel we stayed at previously in Shimei Bay, the activity planning here was indeed a bit lackluster. On the bright side, the breakfast was excellent. There was a rich variety of options, especially the Pandan Tofu Pudding, Pandan Pancakes, and various Hainan noodles. These were not only distinctive but also delicious, adding a wonderful culinary delight to our mornings. What truly impressed us was the mature food scene around the hotel. From Coconut Chicken, Wenchang Chicken, Ding'an Jumping Beef (which can be hotpot or BBQ), Baoluo Noodles, Hainan Noodles, to all sorts of desserts and snacks – the choices were incredibly diverse. This added a lot of local flavor and memorable gastronomic experiences to our trip. The hotel's beach area itself was quite good. The sea breeze, sand quality, and the overall experience were very relaxing and comfortable.

The room is fully equipped, and the view is absolutely stunning (picture 8)! The slippers are super comfortable, though I only discovered that on my last day. The hotel offers convenient access to Coconut Dream Corridor via a dedicated underground passage. This is a crucial point: many online photo guides suggest going opposite the Haiyun Hotel, but actually, the path from within this hotel to Coconut Dream Corridor passes through a small, beautiful lawn. And if you take the elevator up to Coconut Dream Corridor and walk a bit to the left, it's also very picturesque (pictures 1, 3, 4, 5). There's no need to go opposite the Haiyun Hotel, it's very crowded there! There are also plenty of dining options nearby (famous coconut chicken, Zao Po Cu hotpot, and Hainanese cuisine are all close by). All the hotel staff are wonderful. Our butler, Lily, tried her best to fulfill all our requests, which we really appreciated! We'll definitely be back!

I came here for a long weekend, to escape the cooler weather of the north. What I liked most about the hotel is the service – when there was an issue with air-conditioning in the room that I initially occupied, a manager, Kiki, was very kind and transferred me to another room, even though the hotel was nearly fully booked. I appreciated Kiki’s sincere effort to make sure my stay was comfortable. It goes to show that it’s always the people who make the hotel a comfortable place to stay - and a place you would want to return to.

The hotel has so many palm trees, it felt like I'd stepped into a coconut grove. The pool was beautiful and clean, and my kids loved it. It's really close to the beach, which was surprisingly uncrowded, so we could take walks and even find little seashells. For dining, I highly recommend the Jade Palace Chinese Restaurant – the food is affordable and delicious, and they even have group deals. As for the hotel service, it was absolutely incredible! Our butler, Nita, provided an all-inclusive service, responding super quickly to messages and helping us arrange everything from travel photography to duty-free vouchers. She was so thoughtful and meticulous. It was a very comfortable stay, definitely a five-star experience!

This is an amazing family-friendly hotel! We stayed for 3 nights, and the kids had an absolute blast, playing non-stop with a different activity from morning to night – there was just so much to do. The hotel's beach is also beautiful, with incredibly fine and soft sand, perfect for photos. The dining options are extensive, and both the Chinese restaurant and the beachfront buffet were excellent and unique. The private plunge pool in our room was super convenient for the kids to splash around in, and in the mornings, I could lay out a yoga mat by the pool for a relaxing yoga session. The hotel service was also superb; our attendant, Kim, was available all day and answered every question we had. All in all, it was a vacation where both adults and children were extremely satisfied!

This time, I traveled to Wanning with friends and chose to stay at another hotel and the Westin. Although both are five-star hotels, from the moment I stepped into the Westin after getting out of the car, I was captivated by the grand, spacious lobby, which, like hotels in Bali, exuded an impressive vibe – exactly my style. My friends all praised me for making such a wise choice with this hotel. The beach sand was clean and fine, and there were plenty of water activities. Just sitting by the beach, zoning out and relaxing, was incredibly pleasant. As for the Deluxe Ocean View room we stayed in, it was a slight disappointment; the view from the balcony was obstructed by tall green plants, only allowing a tiny glimpse of the distant sea. The room's cleanliness had minor flaws, but that's understandable. The breakfast selection was rich, with both Chinese and Western cuisine available, and the seating was spacious, making for a very enjoyable chat-and-dine experience.

I immensely enjoyed my stay in Central Coast Sea.View Hotel Sanya for 4 nights. Excellent breakfast hall and food selection. Excellent butler service by Levi . You can request water, towels, utensils (cutlery) from WeChat message. Also, the complimentary fruit plate was excellent . ( look for the mango mini size and passion fruit). The front desk staff ( Lila ) was very helpful in ordering food from ******* ( dumplings ) and then I simply send her money from AliPay. As of April 2025, There is a major construction ( underwater tunnel ) and there is some noise, however the noise subsided at night around 9pm. Overall, highly recommend . Excellent hotel, amazing views, amazing location, very central and amazing value compared to other 5 star hotels in Sanya Hainan area. No doubt, I would recommend this hotel to anyone visiting Sanya.

This is a very new hotel, and the facilities and equipment are pretty good. The hygiene conditions also seem quite good. My booking was split into two separate stays. The first time, I was very satisfied. The front desk lady was very enthusiastic and even upgraded my room type. She proactively offered reminders and directions for special features. The only thing I felt could be improved was that the air conditioning wasn't very effective. The second stay was noticeably less smooth than the first. The room key wouldn't open the door, and after checking in, there wasn't enough tissue paper in the room, clearly indicating it wasn't replenished during cleaning. I tried calling the front desk to ask for some, but no one answered. My message on WeChat was only attended to an hour later. There were also a lot of tiny sand particles in the corners of the shower, which weren't cleaned. The first time, there were two packets of drip coffee on the minibar, but this time they weren't there (though I didn't drink them anyway), but it just felt like the stay wasn't as thoughtful as the first. The electric curtains also wouldn't open. I'm not sure if it's because the room was at the very end, but even the WiFi didn't seem as smooth as the first time. However, these are all minor issues. Overall, I'm still satisfied. I hope the hotel continues to improve and pays more attention to the details.