We enjoyed our stay at Vista Vallarta in December 2024. The was great and very helpful.
Our room was in the new tower and was big with a great view of the ocean and beach. The room could have been cleaner as the floor looked as though it was mopped with a dirty mop and the walls were dirty. The bed and bathroom were clean and our water was stocked daily. There was a coffee maker in the room but no coffee provided (maybe you need to ask for this?)
The pool was heated and the service as the pool bar was great. The food was also good and service was fast during the day. The restaurant does close early (8:00pm with last call around 7:30pm) so if you are looking for any nightly entertainment there is none at this hotel.
The location is a bit of a ways from central Bucerias. If you enjoy a long walk it is walkable. We had a golf cart so it was easy to get around.
The staff at check in were awesome. We came quite late but Elias (I think) his name was was super nice and helpful. They brought our bags up to our room and we settled in for the night. He gave us some advice for where to draw and exchange money from trusted places which we appreciated. On the second day, we went to the bank to draw money that he had recommended and left our bank card in the ATM. We only realized when we got back. Malena at the front desk organized a golf buggy to take us back to the bank asap and hallelujah, they had our card safe and sound.
We used the pool and got some drinks from the pool bar which were delicious. Unfortunately our stay was only short but it is a beautiful place to stay with very friendly staff.
The hotel was one of the coolest-looking hotels I’ve stayed in. The pool, bar, and service were all excellent, and the location was absolutely one of the best.
My only concern was that the bed was too hard and the bedding felt a bit scratchy. When dealing with extreme heat, it is important to get a good night’s rest.
Aside from that, I would still recommend this hotel to my friends.
Check in was very easy. Room was clean and everything was fine. The servers at breakfast and the entire front desk and bellmen were very helpful and efficient. Breakfast was good and rooftop bar and pools/hot tub were in great shape. Will definitely stay again.
Great service and communication for check in and check out. Location is really perfect, close to everything including the beach. Rooftop pool was really nice, too.
The hotel has a parking in the basement. I take a photo to see how it is. A normal car can be parking perfectly. I had read a comment that the rooms were small, but it isn't so, only if you had a big truck then it would be more complicated to park. They also have wheelchair spaces. Breakfast is what I less liked. The eggs are always dry. The pool is good for children, not to swim. The bed is comfortable and TV is great. No noise from the street is heard in the rooms