3-Star Hotels in Johor, Malaysia

We had a pleasant two-night stay, and overall, everything was great. We really liked the room layout, cleanliness, and the overall condition of the place. However, I would like to mention a couple of things for improvement. First, the main door lock was quite difficult to open and use. I would recommend having it checked and repaired properly. Secondly, there is an issue with the lock on the laundry room door. It cannot be locked from inside the house, but it can be locked from the outside. This could be a security concern, so I would recommend fixing or replacing the lock to ensure better safety and privacy. Overall, we really enjoyed our stay and hope these small issues can be improved for future guests.

Location was convenient, we checked in for the 2nd floor when it was repainted 1 Month ago. Since the 2nd floor had no access to windows hence no ventilation. The smell of paint was heavy and suffocating to bear with. We requested a room change and the staff said there were no more rooms (although there were other rooms available on Trip.com) and we were given just another key card to get some ventilation when opening the doors, mind you the whole floor was painted and ventilation was poor so that makes no difference. Only thing to do is to keep your washroom switch on so the fan will at least get some of that toxic paint smell out of the room. Oh and btw, TV does not work+the cabinets smell awful (not really a big issue if you dont care or use them). I would recommend elsewhere until the smell of paint wears off.

Everything was fine overall. After reading the Google reviews about the deposit, we took some photos of the room shortly after checking in for our own record. We also informed the front desk about the dirt we found on our pillow. The location was convenient, with plenty of restaurants and other amenities nearby.

Our windowless room was in the basement but it was clean and very comfortable. Bottled water was also provided. However, the air conditioning had a slight musty smell. There are water dispensers on floors 2-4 (labeled 1F-3F locally), so it was fine even after we finished the complimentary bottles we received initially. The hotel is close to JB Sentral Station, and they offered luggage storage, which was great as we could start sightseeing right after we arrived.

Had a wonderful recent vacation at Five’s Hotel Desaru! The stay was relaxing, comfortable, and exactly what we needed for a little getaway. The hotel has a nice, welcoming atmosphere, and the overall experience was enjoyable from check-in to check-out. The room was clean and comfortable, and the staff were friendly and helpful throughout our stay. We also loved the convenient location, which made it easy to explore Desaru and enjoy the surrounding attractions. Overall, it was a pleasant and memorable stay. A great option for anyone looking for a relaxing escape in Desaru. We definitely enjoyed our time here and would be happy to come back again! 🌴✨

My gf and me stayed here many times before. Our room is big and equipped with many amenities like hair dryer, kettle, tables and chairs, etc. The sliding shelf at the kettle cabinet proved to be quite useful, and the fridge is a tad bigger than most mini fridges in hotel rooms around the area. Although Wifi works well, the analog TV only plays local channels. Our window had a terrific view that features the ever-busy main road, which was interesting to watch. Perhaps the one grouse we had was the lack of a ventilation fan inside the toilet. Unlike most hotels, the room card doesn’t need to be inserted into the power slot so we had to manually off the switches in our room before leaving. Elevators can be used without scanning access cards too, which I find convenient but might be a concern for the security-conscious. The staff we interacted with are all polite and efficient in their work. Zai Rah, especially, was patient and professional even after we witnessed her being ranted at by a difficult customer. Happily, we can also walk to KSL Mall via a shortcut through the carpark in less than 15 min.

The air conditioning in one of the bedrooms wasn’t working, which was quite inconvenient—especially since we’re staying with kids and want them to have a comfortable sleep. On a positive note, the staff were approachable and easy to communicate with. Overall, the experience was still not bad, and we are currently awaiting the compensation that was promised.

The place is spacious with 3 double beds. The location is unbeatable with eateries surrounding it. There is a fridge and dining table.. However, when I had trouble unlocking the gate, my calls to the management went unanswered. My messages were replied by ai. Repetitive, polite messages that did nothing to help us. In the end, the security officer of the building helped us. Many thanks to him! He saved our day! The ac in the master bedroom wasn't working. We ended up not sleeping in the master bedroom. We booked level 15 and got level 12 instead. Management kept insisting level 12 was booked under my name even though i have provided the screenshot of my booking showing level 15. No hand-wash was provided as well. All in, if I were to turn a blind eye to the above, I might book again. I love its location, affordable price and space. The view from the 12th floor is pretty too.

Overall very clean , spacious and neat It is a very suitable place for families Only items needed to improve : 1. The doll abit scary when coming into the property especially in the dark 2. Glass door in living room maybe need to change the rubber when got wind then very loud sound Overall okie

Comfortable and Convenient Stay Overall, I had a very pleasant stay! The hotel was clean, tidy, and comfortable, making it a relaxing place to stay. There are also several convenience stores and restaurants nearby, which makes it very convenient for getting daily necessities and having meals. Overall, it is a hotel I would recommend, and I would definitely consider staying here again.