It was good experience. Nice and clean room. Very quiet despite noise outside. Hot water, good Internet connection and friendly reception. All I want to change is more European options for breakfast. For example, omelet would be good. Currently, it’s more like lunch menu with all soups, noodles, rice, etc. French toast, boiled eggs and many items is good alternative, but could be better. Anyway 5 stars experience
The hotel is surely the best one in Dhaka, in the last 7 years I tried many and this is has totally all the potential to become a top grade institution. Rooms are spacious, clean and comfortable. Overall decoration is beautiful.
The staff is attentive, professional and smiling all the time (very important).
Spot on the front desk manager Mr. Galib, a real passionate and professional person who for sure will bring this establishment to success with his attitude and hard job.
I also appreciate Mr. Rubel from the main restaurant, nice and very kind.
As a new institution there is still a lot to polish, the staff need to be trained more on the little details (like be more present in the restaurant to pour water and clear the tables quicker...), mosquito problems on the restaurant on pool side. Plus the menus ”a la carte” needs more selection and variety! Just little details but important to push this hotel on the top.
All the potential is there, you will achieve!
My safe haven in Dhaka. I felt secure here, especially with the armed guards at the entrance. The hotel facilities are all top-notch, and the dining and overall environment meet high standards. My only minor critique is that the hotel is a bit older, and the ventilation in the smoking rooms could be improved.
Suite stay was comfortable, but fell short of expectations for the price. Appreciated the inclusion of a bathtub, but overall room features felt rather basic for a premium category.On a positive note, it was nice that the team accommodated our request for breakfast timing—though it’s based on request, not standard. A few thoughtful upgrades could make the experience more aligned with the price.
The hotel rooms and restaurant are very tidy, and all the waiters have a friendly attitude! The service level is very high, and the kind and friendly treatment of Mr. MD Shakli the waiter, left a deep impression on me👍
I will stay at this hotel again next time😊
The location was good and the hotel was quite clean. However, the service was not great. The security and the hotel manager were keep asking me room number every single time I returned to the hotel. I have a key and they should make their lift service key control rather than this type of epic manual check! For business and travel purposes ,I have been to over 20 countries so far and never experienced this type of repeated question regarding the room number which is a bit annoying. Maybe a Bangladeshi thing !
Being a stranger in Dhaka, the hotel staff is showing their polite, passionate to their guest. I can feel cozy and warmth during my staying. The room is clean and the breakfast food is good. Every hotel staff can remember my favourite food and habit in 3 days only.
The deluxe room was quite spacious, and the hotel was clean and hygienic. The service was attentive. There was also a security guard with a spray bottle at the entrance, so safety was assured!
This is the first time I visited (Dhaka) Bangladesh 🇧🇩 for holiday during Chinese ***** new year 🧧
I will like thank and Grateful for the Crowne plaza staff have taken care of my stay and need first of all I will like to thank for the service that they serve start from the reception here the name of the list (MASUM) (RAIHAN) (SADIK) (ZIHAD) (IMTIAZ) and the housekeeping (RASHED) always taken good care of my room and the security (SHOHAN) always help me with the uber and price for taken care of and one more security guard I never take him name but also help me with the uber once last person on the breakfast side (LIMON) doing at the eggs station always approach me and cook for me the Scramble egg that I like the most thank everyone in the team have done a good job
Great
177 reviews
9.0/10
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9.4/10
Amazing
KKurzaIt was good experience. Nice and clean room. Very quiet despite noise outside. Hot water, good Internet connection and friendly reception. All I want to change is more European options for breakfast. For example, omelet would be good. Currently, it’s more like lunch menu with all soups, noodles, rice, etc. French toast, boiled eggs and many items is good alternative, but could be better. Anyway 5 stars experience
DDR AZRASuite stay was comfortable, but fell short of expectations for the price. Appreciated the inclusion of a bathtub, but overall room features felt rather basic for a premium category.On a positive note, it was nice that the team accommodated our request for breakfast timing—though it’s based on request, not standard. A few thoughtful upgrades could make the experience more aligned with the price.
GGuest UserThe hotel is surely the best one in Dhaka, in the last 7 years I tried many and this is has totally all the potential to become a top grade institution. Rooms are spacious, clean and comfortable. Overall decoration is beautiful.
The staff is attentive, professional and smiling all the time (very important).
Spot on the front desk manager Mr. Galib, a real passionate and professional person who for sure will bring this establishment to success with his attitude and hard job.
I also appreciate Mr. Rubel from the main restaurant, nice and very kind.
As a new institution there is still a lot to polish, the staff need to be trained more on the little details (like be more present in the restaurant to pour water and clear the tables quicker...), mosquito problems on the restaurant on pool side. Plus the menus ”a la carte” needs more selection and variety! Just little details but important to push this hotel on the top.
All the potential is there, you will achieve!
GGuest UserFacilities: The facilities are very complete.
Hygiene: The hygiene is pretty good, acceptable.
Environment: The environment is nice, there's a swimming pool inside.
Service: The service is very patient, I really like it. The people here are all nice too. I'll come back here again next time I visit friends.
GGuest UserThe hotel is conveniently located very close to the airport. The garden, swimming pool, and other outdoor areas are well maintained, making it nice for a walk, and the playground is great for kids—perfect for family travelers. The staff were friendly and helpful throughout my stay, which I really appreciated. However, some of the facilities felt a bit outdated, and there was a noticeable smell of cigarette smoke in the room. Breakfast was delicious with a good variety, but I did see a cockroach in the breakfast area, which was disappointing. Overall, I understand that this is considered a good hotel by Bangladeshi standards, but from an international traveler's perspective, it's not quite perfect.
LLIM LAI KIMThis is the first time I visited (Dhaka) Bangladesh 🇧🇩 for holiday during Chinese ***** new year 🧧
I will like thank and Grateful for the Crowne plaza staff have taken care of my stay and need first of all I will like to thank for the service that they serve start from the reception here the name of the list (MASUM) (RAIHAN) (SADIK) (ZIHAD) (IMTIAZ) and the housekeeping (RASHED) always taken good care of my room and the security (SHOHAN) always help me with the uber and price for taken care of and one more security guard I never take him name but also help me with the uber once last person on the breakfast side (LIMON) doing at the eggs station always approach me and cook for me the Scramble egg that I like the most thank everyone in the team have done a good job
MMuhammad Saad E ElaheeTerrible Services they provided. Really not worth of staying. We couple staying there newly married as we mentioned and keep telling them, but they not providing us any extra complimentary cakes or anything for this. So poor service as well
HHashusHotel staff was very helpful and efficient. They did their best to help with early check in when I told I really need to get some sleep before my appointment and they managed to get me a room immediately.
Also when my room has some leaking issues by the Duty Manager, Shawn immediately transferred me to another broom and extended my check out time
Recommend this hotel highly.
GGuest UserThe staff in this hotel are the most professional and courteous I’ve ever encountered especially Salahuddin and Amin. Food for breakfast and dinner was excellent. Bed and bed linen was very comfortable. Gym and pool facilities are very good. Only complaints are was the front desk staff insisting we register with IHG in order to get wifi, this was at 3am after arriving from the airport from a long flight and also the temperature in the room could not be controlled so it became quite warm and uncomfortable at times.