5-Star Hotels in Ontario, Canada

Highly recommended! Great location, easy parking, and fantastic service. Staff are caring, kind, and are edger to assist and ensure you have a memorable experience. Looking forward to my next visit.

There was no offer to assist us with the luggage and we had to use stairs. Reception was very friendly and gave a quiet room as requested. However the room is far away from the gym and pool. Room is nice but small. The down side of our trip was the room service that did the beds but did not clean up the bar and there was no conditioner top up throughout the stay. Requesting refill etc was quite disruptive to our evening as the staff could not fulfil the requested properly without multiple visits. They have a nice luggage room and allow guest to keep their belongings safely. Generally we had a better experience at the Fairmont in Montréal.

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

This hotel was well worth the splurge!! Great location and the staff are so friendly and accommodating. They were always quick to help and the rooms were super clean. The pool and gym were also very nice.

Ritz standard and quality has always been the best among its peers. My stay this time did not disappoint me. The services in all aspects were also very personalized, creating a very unforgettable and comfortable stay experience!

A beautiful hotel. The lobby is tall, and the overhead looks like snowflakes are falling. The paintings and handicrafts in the room are condensed. Toiletries are Le Labo. It has a shower room and a large off-white bathtub. Located in Yorkville, Toronto's most high-end community. Metro station Bloor-Yonge is 400 meters away.

The swimming pool and sauna are great. The room is nice. It is located in the center of the city. The restaurant and bar on the 31st floor are very good and the service attitude is very good. Maybe I booked two suites + black diamond. The hotel proactively asked if I would like to delay check-out. I said no, manager Said he would give me orange juice. hehe

Very good hotel, trendy and stylish, with sophisticated facilities, very comfortable bedding, the whole hotel is filled with the smell of perfume, I don't want to leave here, it's very close to Chinatown, it's convenient to travel, the Japanese food next door is highly recommended!

When staying at the hotel, the front desk informed that all non-alcoholic beverages in the mini-bar are free because they have been prepaid. After that, bring some desserts. Someone knocked on the door at night, asking if a turndown service was needed. Before leaving, I was told that there are additional charges: facility charge $12, Neighbourhood Mktg $4.89. This is required upon check-in.

All-wood hotel. I like the smell of body wash. I bought a bottle for $110. It smells good. But you need to call to get disposable slippers and toothbrushes. Remember to ask for toothpaste, otherwise you will only be given a wooden toothbrush. The soundproofing effect is good. I think except for the location, it is much better than W Hotel.

Highly recommended! Great location, easy parking, and fantastic service. Staff are caring, kind, and are edger to assist and ensure you have a memorable experience. Looking forward to my next visit.

There was no offer to assist us with the luggage and we had to use stairs. Reception was very friendly and gave a quiet room as requested. However the room is far away from the gym and pool. Room is nice but small. The down side of our trip was the room service that did the beds but did not clean up the bar and there was no conditioner top up throughout the stay. Requesting refill etc was quite disruptive to our evening as the staff could not fulfil the requested properly without multiple visits. They have a nice luggage room and allow guest to keep their belongings safely. Generally we had a better experience at the Fairmont in Montréal.

Booked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative. The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived. I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.

This hotel was well worth the splurge!! Great location and the staff are so friendly and accommodating. They were always quick to help and the rooms were super clean. The pool and gym were also very nice.

Ritz standard and quality has always been the best among its peers. My stay this time did not disappoint me. The services in all aspects were also very personalized, creating a very unforgettable and comfortable stay experience!

A beautiful hotel. The lobby is tall, and the overhead looks like snowflakes are falling. The paintings and handicrafts in the room are condensed. Toiletries are Le Labo. It has a shower room and a large off-white bathtub. Located in Yorkville, Toronto's most high-end community. Metro station Bloor-Yonge is 400 meters away.

The swimming pool and sauna are great. The room is nice. It is located in the center of the city. The restaurant and bar on the 31st floor are very good and the service attitude is very good. Maybe I booked two suites + black diamond. The hotel proactively asked if I would like to delay check-out. I said no, manager Said he would give me orange juice. hehe

Very good hotel, trendy and stylish, with sophisticated facilities, very comfortable bedding, the whole hotel is filled with the smell of perfume, I don't want to leave here, it's very close to Chinatown, it's convenient to travel, the Japanese food next door is highly recommended!

When staying at the hotel, the front desk informed that all non-alcoholic beverages in the mini-bar are free because they have been prepaid. After that, bring some desserts. Someone knocked on the door at night, asking if a turndown service was needed. Before leaving, I was told that there are additional charges: facility charge $12, Neighbourhood Mktg $4.89. This is required upon check-in.

All-wood hotel. I like the smell of body wash. I bought a bottle for $110. It smells good. But you need to call to get disposable slippers and toothbrushes. Remember to ask for toothpaste, otherwise you will only be given a wooden toothbrush. The soundproofing effect is good. I think except for the location, it is much better than W Hotel.