Hotel near Old Town Toronto,Toronto7% of visitors choose this area
DDemus2024.07.17
The hotel was swanky, and we loved our stay. The view from the pool was fantastic. The restaurant on site had an incredible service, and the service was great.
Hotel near Downtown Toronto,Toronto83.1% of visitors choose this area
GGuest User2026.03.31
Swiftly check-in/out process. Really easy to get around because of the prime location. If you're flying in to YYZ, you'd just take the train to the Union Station and walk a few steps to get to the hotel. Nice sauna next to the fitness room. Only thing I would report is that the housekeeping starts early (around 9AM), so I was awaken by the knocking in the morning.
This is an amazing, historic, world famous hotel. It combines luxury with outstanding service. The location is in the heart of the historic area. Just a minute walk to Parliament and the iconic buildings. It’s situated on the river if you want to ice skate I. The winter. It’s a must stay for the travel who wants a quality experience and great location
Excellent hotel situated in the heart of the Toronto Financial District.
Thoroughly enjoyed my stay in the executive suite which I never wanted to leave!!
Rooms was big and spacious. Updated bathroom with standing shower. Clean and comfy. Location is great right outside (literally across) of the Niagara outlet collection. Parking on site is available for a fee of 15 CAD (2023)
Hotel near Downtown Toronto,Toronto83.1% of visitors choose this area
Hharr****2025.10.17
This hotel was incredibly arrogant and rude! We booked for a week, stayed only two days, and then they moved us to a lower-class room, claiming it was for water issues and repairs. The very next day, they gave our original room to other guests. Only after we argued did they refund the price difference for the lower-class room. By the way, I lost my phone during my stay. I wouldn't recommend staying here; there are better options downtown.
Hotel near Financial District,Toronto2.8% of visitors choose this area
FFour paddle2023.09.04
It felt like a hotel with a nice historical atmosphere. The room was nice and the hotel was comfortable without any complaints.
Coffee is available in the lobby in the morning, a la carte breakfast (for a fee) is available at the hotel restaurant, and there is a nice cafe nearby, making it a convenient location.
Looking at the reviews of nearby hotels, I thought they might not have toothbrushes and slippers, so I brought them, but they weren't. Also, in this room, although there is a shelf for storing clothes, it was not uncommon for there to be space for hanging clothes and hangers. We only brought casual clothes for our 2-night stay, so there was no problem, but if you need a suit, it might be better to check with the hotel.
Even though it was my first time in Canada, I didn't have enough time to find a hotel this time, so I was hesitant to compare it with other major hotels in the same price range the day before. I'm glad I ended up staying here, and I'd definitely like to use it again next time.
Hotel near Downtown Toronto,Toronto83.1% of visitors choose this area
LLliXn-2026.06.10
Japanese Zen style is very good
Amazing
82 reviews
9.6/10
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KRW 815,497
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9.4/10
Amazing
GGuest UserBooked Deluxe King Room with breakfast included. Room was spacious and breakfast was great. Yet the standard of housekeeping was far from satisfactory. First, hairs were found at the wrap for the wire of the hair dryer the moment I checked in, and small scrap of paper was also found on the inside of a towel. Without any notice/sign in the room about the hotel's green housekeeping policy (if any), towels heavily loaded on the hook and hangers in the bathroom were not collected even on day 3 of my stay (there was no bath tub in the room to place used towels). Packs of cotton pads, cotton buds and small soaps were not refilled even when totally used up. Interesting enough, when enquired with front desk if that was the hotel's policy not to so collect the towels and make the refill unless express requests were made, the answer was in the negative.
The charging of tips for breakfast is another interesting issue. My husband stayed at the hotel for 2 nights (with breakfast included) before my arrival. When he checked out, he was asked to pay for tips for 1 breakfast. After clarifying if tips should be paid for 2 breakfasts instead, front desk apologized for having wrongly charged for any tips as all charges should have already been included when making the hotel booking. Yet on our checking out after 5 nights' stay with the hotel, we were told that we had to pay for tips for 2 days' breakfast. We again enquired about the hotel policy and explained that we were willing to pay but wondered why tips weren't charged for all 5 days for our stay. No explanation was given and the staff (probably thought that we did not want to pay) just advised that the charges would be waived.
I have stayed at Park Hyatt Bangkok and the service was excellent. Was thus surprised to had those experience at Park Hyatt Toronto.
GGuest UserSwiftly check-in/out process. Really easy to get around because of the prime location. If you're flying in to YYZ, you'd just take the train to the Union Station and walk a few steps to get to the hotel. Nice sauna next to the fitness room. Only thing I would report is that the housekeeping starts early (around 9AM), so I was awaken by the knocking in the morning.
AAlanSpivackThis is an amazing, historic, world famous hotel. It combines luxury with outstanding service. The location is in the heart of the historic area. Just a minute walk to Parliament and the iconic buildings. It’s situated on the river if you want to ice skate I. The winter. It’s a must stay for the travel who wants a quality experience and great location
GGuest UserRooms was big and spacious. Updated bathroom with standing shower. Clean and comfy. Location is great right outside (literally across) of the Niagara outlet collection. Parking on site is available for a fee of 15 CAD (2023)
DDemusThe hotel was swanky, and we loved our stay. The view from the pool was fantastic. The restaurant on site had an incredible service, and the service was great.
Hharr****This hotel was incredibly arrogant and rude! We booked for a week, stayed only two days, and then they moved us to a lower-class room, claiming it was for water issues and repairs. The very next day, they gave our original room to other guests. Only after we argued did they refund the price difference for the lower-class room. By the way, I lost my phone during my stay. I wouldn't recommend staying here; there are better options downtown.
FFour paddleIt felt like a hotel with a nice historical atmosphere. The room was nice and the hotel was comfortable without any complaints.
Coffee is available in the lobby in the morning, a la carte breakfast (for a fee) is available at the hotel restaurant, and there is a nice cafe nearby, making it a convenient location.
Looking at the reviews of nearby hotels, I thought they might not have toothbrushes and slippers, so I brought them, but they weren't. Also, in this room, although there is a shelf for storing clothes, it was not uncommon for there to be space for hanging clothes and hangers. We only brought casual clothes for our 2-night stay, so there was no problem, but if you need a suit, it might be better to check with the hotel.
Even though it was my first time in Canada, I didn't have enough time to find a hotel this time, so I was hesitant to compare it with other major hotels in the same price range the day before. I'm glad I ended up staying here, and I'd definitely like to use it again next time.
GGuest UserExcellent hotel situated in the heart of the Toronto Financial District.
Thoroughly enjoyed my stay in the executive suite which I never wanted to leave!!
HHeqingyanThe location of the hotel is very good, the room is very clean and has a sense of design, I stayed in Andy's room for 3 days. The service is also very good. In the middle of the night, the waiter will bring you boiling water after a while. The fly in the ointment is that the old house's water outlet and drainage are not very good, and the water from the faucet is all white. The rooftop pool has a nice view but the water is a bit cold.