5-Star Hotels in Ontario, Canada

Rooms was big and spacious. Updated bathroom with standing shower. Clean and comfy. Location is great right outside (literally across) of the Niagara outlet collection. Parking on site is available for a fee of 15 CAD (2023)

The bar near the lobby is nice and they have a beautiful bar. The breakfast is not good. They say is included and they only let you have one option from the menu. Luxury is flexibility. Having to pay extra if I want to eat more in a five star hotel feels cheap.

Totally disappointed. We were visiting my son in Toronto. I stayed with my son. My sister and her friend stayed at Royal York mainly for the location and history. I seldom travel in North America because hotels are just too expensive. I favoured Asia much more. We had lunch at the restaurant. There were 5 of us. Services were very slow. One of us ordered steak and eggs for lunch. Steak came with no eggs. The server brought eggs later with no apology. We ordered coffee. Coffee came with no cream and sugar. Oh well. The final night of our stay i had dinner with 2 of my old friends and we went back to lobby bar to meet my sister for a drink. We were seated and there was no server to be seen. When we raised our concern to the manager Karen, she promptly asked us to leave even though we told her we were hotel guests. She intended to embarrass me in front of my friends. It was a first time I got kicked out of bar without even drinking. So we moved across the street to a nice local bar. We were seated and served a bottle of wine at half of the price. I would like to have Fairmont to provide a response from Karen for the reason for kicking us out. So our destination was Montreal and we chose Queen Elizabeth Fairmont. We learnt from Royal York. We avoided the food and beverage at the hotel. I am a seasoned traveler and a Diamond member at Trip.com. This is probably the worst experience I have had in last 10 years of travelling worldwide. I will definitely avoid Fairmont from now on.

Excellent hotel situated in the heart of the Toronto Financial District. Thoroughly enjoyed my stay in the executive suite which I never wanted to leave!!

It felt like a hotel with a nice historical atmosphere. The room was nice and the hotel was comfortable without any complaints. Coffee is available in the lobby in the morning, a la carte breakfast (for a fee) is available at the hotel restaurant, and there is a nice cafe nearby, making it a convenient location. Looking at the reviews of nearby hotels, I thought they might not have toothbrushes and slippers, so I brought them, but they weren't. Also, in this room, although there is a shelf for storing clothes, it was not uncommon for there to be space for hanging clothes and hangers. We only brought casual clothes for our 2-night stay, so there was no problem, but if you need a suit, it might be better to check with the hotel. Even though it was my first time in Canada, I didn't have enough time to find a hotel this time, so I was hesitant to compare it with other major hotels in the same price range the day before. I'm glad I ended up staying here, and I'd definitely like to use it again next time.

The reason for choosing Ritz is to value service. But I think Ritz Toronto didn't do that! Ritz discriminates in room arrangement! When I first stayed for two nights, I was assigned to the 10th floor. I was not satisfied and asked for a higher one. I was changed to the 17th floor! As a result, when I checked in again two days later, I was assigned to the 7th floor! I was speechless! And knowing that I had just checked in a few days ago, I wonder if guests are used to it! The most unacceptable thing is that when I left, I asked the concierge to help me move my luggage into the car. I also prepared a tip. As a result, the concierge was extremely unenthusiastic. I reminded him several times but he didn't move. He moved one for every one my friend moved! He even wanted a tip. Where does his confidence come from!

Very nice..Beautiful view. I would stay there again. A little disappointed with the size of the pool and having to reserve a 2 hour window to be poolside but besides that it was the perfect distance from both BMO field and The Budweiser Stage. Staff were courteous and friendly too.

A very good hotel with great service, sanitation and hardware. The price of hotels of the same level in North America is basically the same, much more expensive than that in China. Breakfast is not a buffet, it is all ordered.

Experience the old British hotel. Just a little swerve down Brolls West Street, the most expensive and luxury goods, and the University of Toronto is on the other side. Check-in time is 3pm. Waiting in the lobby, the lobby is really not big. At 2:30 after 1 o'clock, the front desk said that there is a room. When arriving in the room, housekeeping did not exit. There is a coffee machine and 6 coffee capsules in the room. However, the capsules used by the previous guests are still in the machine. There is a harp in the room. It is twirled softly and the tone is beautiful.