5-Star Hotels in Metropolitana, Chile

A time-honored five-star hotel with a good breakfast, free cherries and strawberries. The surrounding environment is not very safe, I was almost robbed and sprayed with glue. I booked a room for one more day, and Ctrip and the hotel agreed to refund it, which is quite good. It's just that the price of this hotel fluctuates too much.

i had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it -- from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, --- there is a spa, pool, bar, restaurant, outside space i adore the nespresso machine in the room as i drink coffee free breakfast, across from a mall and grocer... just take an uber to town nearby to parks and hillside viewpoints clean, comfortable, quiet, just made sense --- fantastic customer service all around ...the bed was huge, and very comfortable

It is not a place where you can catch public transportation right away. The outdoor pool is not heated, so the water is very cold at the moment, so I couldn't swim. However, the gym facilities were good. Simple fruits and water were provided. In particular, water and carbonated water were continuously supplied, so I enjoyed them without any shortage. There was a problem with the shower room, but they changed the room and even gave me wine as a gift, so I was impressed by the service once again!

Este lugar es una maravilla, un viaje al pasado colonial chileno, en un entorno natural, donde los pájaros reemplazan a las bocinas y los árboles y plantas endémicas a las torres de edificios, todo acompañado de un servicio extraordinario, desde que entramos hasta que nos despedimos.

Stayed for four consecutive days, the hotel is very good, the room is a bit old, but the service can basically cover some defects of the hardware. Overall, very good, worth recommending

The hotel is conveniently located and safe. It is a 10-minute walk to the mall, where there are various luxury counters such as LV and GUCCI, making shopping convenient. I can see the snow-capped mountains when I open the window of the room I stayed in. The service needs to be improved. On the fourth and fifth days of my stay, bath towels and floor towels were not provided in the room. In addition, there were few types of breakfast. There was nothing else except fruits and bread.

Downtown, very close to Notre Dame, Arms Square, great decoration, top floor restaurant pool is also very good

The watch is right in front of Costnera Center, so it's easy to use the facilities by walking. The staff were very friendly and it was nice that they prepared a packed lunch for us when we checked out early.

This is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues. The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.

Very good hotel, have stayed here many times. The location and environment are very good, more suitable for business and travel. Every time I book with Ctrip, do I need to leave a review every time?