5-Star Hotels in Jilin, China

The hotel experience was great. The room was clean and tidy, and the breakfast was superb, offering Chinese, Western, and Korean options. All the staff were very polite, and the VIP manager was exceptionally attentive, even recommending a list of local delicacies upon check-in. It's definitely worth another visit. It's also super convenient, just a short walk across a small road to the floating market, and the popular 'bullet screen' wall is only a ten-minute walk away.

The environment is fantastic, very clean, and well-equipped. The hot spring experience was also incredibly relaxing. Breakfast offered a great variety, but what truly stood out was the service. Right after check-in, a butler was assigned to us, ready to answer any questions and provide helpful reminders. There was even a dedicated shuttle service for the hot springs. Any issues we encountered were promptly resolved by the staff – their service-mindedness was truly impressive! The hotel's exclusive access to Changbai Mountain was very convenient. Overall, it was an excellent stay, and I'll definitely be back!

This hotel is located right by the Songhua River, not far from Jilin Station, making it very convenient for getting around. The river view is unbeatable, especially at night when the neon lights make it even more beautiful. The room was spacious and lovely, and the bedding was clean and comfortable. The best part, though, was the service – every staff member was warm and attentive. Highly recommend!

My experience at Shangri-La Changchun was absolutely perfect. The hotel is located in the city center, making transportation convenient and getting around a breeze. The rooms are clean and comfortable, with excellent soundproofing, ensuring a good night's sleep even in a roadside room. The service details were impeccable; the front desk staff, especially a young lady, was warm and attentive, even offering complimentary breakfast for my child. Breakfast was abundant and delicious. Check-in was efficient and swift, with a professional and friendly attitude, and they were always ready to assist. The gym and heated pool facilities are well-equipped, and I'd love to try them out next time. This will definitely be my first choice when I visit Changchun again.

Changbai Mountain High-Speed Rail Station pick-up and drop-off service once each (please be sure to book one day in advance): To be honest, after I booked, I kept waiting for a pre-arrival call. I've stayed at many hotels, but no one from this one contacted me. I understand that it might be due to staff shortages during the off-season, but if you don't contact me, how am I supposed to know your hotel's information? The experience was already disappointing before I even arrived. I only remembered there was a car service to pick me up when I got to the high-speed rail station, so I quickly called the hotel. They sent a car with no license plate to pick me up, like an unlicensed taxi. Travel butler service: Completely non-existent. Hilton DoubleTree welcome cookies: No one offered them. From check-in to check-out, there were only two cold apples in the room (one of which was bruised, fine, we didn't eat or touch them). Very disappointing. I didn't book your hotel just for a small cookie, but since it was clearly stated as included and wasn't provided, I didn't dare to ask for anything else. Facilities: They were okay, no major issues during my two-day stay. Oh! The shower in my room drained slowly, and the hot water temperature was unstable. Cleanliness: Acceptable. Service: In the morning, I passed by a housekeeping auntie cleaning while on my way to breakfast. She just stared at me directly, which was a bit intimidating. I was the one who initiated by saying, ”Hello,” and only then did this 'gazing' auntie greet me. If this is the kind of service, there's no need to force employees to enthusiastically greet guests (I could clearly feel that the auntie didn't want to and wasn't willing to say anything, which I completely understand).

I used to stay here frequently for business trips. Although the facilities are a bit dated, the location and breakfast (especially the chicken soup tofu skewers) are great, and the value for money is acceptable. This time, I brought my child and booked a family room. We arrived at 3:30 PM, and the front desk said the previous guests had checked out only half an hour ago and housekeeping was rushing to clean the room. I thought it would take 10 or 15 minutes at most, but after waiting for a while and asking again, I was told it would take 30-40 minutes to clean one room. I went to the front desk again to urge them, and only then did they contact housekeeping, eventually saying, ”It's almost ready, you can check in now.” The entire process, from arrival to check-in (including issues with the key card not working in the elevator and trying multiple times), dragged on until 4:05 PM, a full 35-minute wait. What I don't understand is, since we had already arrived, there were no other guests waiting, and it was 3:30 PM, a normal check-in time, why couldn't they assign two people to clean one room to speed things up? On top of that, the front desk staff (not the one with curly hair, but another person) had a very indifferent attitude and never offered a single apology throughout the entire process, making for a very poor experience. The hotel can review the surveillance footage to verify the objectivity of my statements. Next time I'm on a business trip, I might have to look at other hotels. The service industry needs standardized procedures and the right people in these roles. I'm also from Changchun, and if service positions are filled through 'connections,' then consumers will simply vote with their feet. The good aspects: From my child's perspective, they had a very happy stay. The lobby manager and the evening front desk staff were also pleasant to communicate with.

The overall environment and service were truly impressive. Angela was genuinely warm and enthusiastic with guests, and her service was efficient and thoughtful – you could really feel her dedication in every detail. Mary upgraded me to a sunnier room in advance, so waking up to bright sunshine after opening the curtains was a fantastic experience! I was also very pleased with He Miao's room cleaning. The hotel is directly opposite MixC shopping mall, and the subway station is right downstairs. The hotel food was good, the room decor was cozy, and all facilities worked perfectly, making for a comfortable and pleasant stay. It was a very enjoyable experience, five stars!

We stayed in the family deluxe room, the 'Dinosaur Water World Stone Age' themed room. The room design was quite unique and my child loved it, but the cleanliness was subpar. The floor felt sandy when you walked on it, and there was a constant layer of white dust on my phone screen and the wall light switches, which appeared every time we moved even slightly. I'm not sure what it was. There must have been a lot of dust mites on the bed. My child's legs were itchy and had small bites, and since it's not summer, it couldn't have been mosquitoes – it had to be dust mites. I felt itchy all over too while sleeping. It seemed like the room hadn't been thoroughly cleaned, just superficially tidied up, without proper wiping. Perhaps it's because the room is large and has two floors, but in terms of hygiene, I felt the value for money wasn't good. We just stayed for two days for the child's happiness. The hot springs and water park were nice, but the water in the water park was too cold. Initially, we weren't allowed to bring towels from the hot springs area, nor could we wear slippers. The water park didn't provide towels or slippers either. My child's lips turned purple from the cold. Kids don't mind when they want to play, but it was really cold for adults, and we worried about the child getting sick. Also, walking without slippers was very slippery, and I was afraid the child would fall. Later, we saw people wearing slippers, so I went to the front desk to ask where we could get some. The front desk said that management had just changed the rule, and now we could bring towels and wear slippers. Then, there was a sushi stand nearby. I asked if it was chargeable (intending to ask if it required cash or room key payment), and they said yes, it was chargeable. Immediately after, I overheard a male and female hotel staff member laughing, as if implying, 'Do you expect it for free if it's not chargeable?'

Staying in the Winter Warmth of Changchun | A Short Review of InterContinental Changchun High-tech Zone Some say a hotel is a home away from home. This stay at the InterContinental Changchun High-tech Zone truly made me feel well taken care of. **Arrival: A Warm Welcome** The outdoor temperature was above zero (Celsius, implying a warmer-than-expected winter day), and as soon as I entered the lobby, I was enveloped by a warm, pine-scented aroma. The lady at the front desk saw I was holding a coffee and immediately offered me a wet wipe and a portable cup sleeve. This small detail instantly made a great impression on me. **In the Room: Embracing the View** Pulling back the curtains, I looked out at the High-tech Zone's evening streets, with traffic flowing like golden ribbons. The soundproofing in the room was excellent; despite the hustle and bustle outside, it was perfectly quiet inside. A hot bath washed away the dust from my journey. The mattress was just right, neither too soft nor too firm, and I slept deeply that night. **Culinary Delights: A Taste of Northeast China** You absolutely must try the steaming hot wontons for breakfast. Sitting by the window, watching the morning light slowly illuminate the city, I felt life was particularly beautiful. A good hotel makes you fall in love with a city because of one room. Changchun's spring is beautiful, but the hospitality at InterContinental is truly heartwarming.

Facilities: The hotel boasts a rich historical ambiance, having served as a filming location for the TV series 'A Lifelong Journey.' Cleanliness: Impeccably clean, which was very reassuring. Environment: Nestled in a forest, staying here truly feels like being within a scenic area. Service: The service was excellent – thoughtful and incredibly attentive to every detail. Highly recommended for anyone visiting Changchun; you're sure to have a truly distinctive experience.