5-Star Hotels in Jilin, China

Every time I visit Jilin, I stay at this hotel, the best in Jiangcheng, always opting for a river-view room. This time, I encountered Ms. Zhuzi at the front desk, who was incredibly warm and attentive. She even gave me discount vouchers, which came in handy for dinner at the 38th floor restaurant. Every staff member I met was friendly and enthusiastic, and I hope they continue to maintain this high standard. I'll definitely be back!

I was thrilled to get a free upgrade to a mountain view room. The peak was right opposite my window, offering a beautiful and expansive view. The room layout was practical, and the fact that you needed a key card to access the elevator floor really made me feel secure. Although the room facilities weren't brand new, they were well-maintained. The butler service was incredibly enthusiastic, attentive, and thorough, and the housekeeping staff were also very friendly. Overall, I was impressed with all the services during my stay. If I ever visit Changbai Mountain again, I'll definitely choose Crowne Plaza Hot Spring Hotel!

The hotel's location is excellent, within walking distance to the floating market and West Market, and the views are great too. The room facilities seem to have been updated, though the shower switch is a bit stiff and requires some force to operate. Other than that, everything else is good. There are also some nice service details, like a takeaway meal box recycling bin, which helps keep the room free of odors. The hotel service is generally very good, and the VIP service is excellent, providing thorough care. The hotel's food and travel guides are very practical.

The room was very comfortable, and the breakfast had a great variety. The front desk staff were incredibly warm and thoughtful; they even swapped out the coffee for any other drink for the complimentary afternoon tea since I was with my child, which was so considerate. Plus, the sunset views from here are absolutely stunning.

I have to give a huge shout-out to Tracy at the front desk for this stay. Her service was incredibly thoughtful and warm from start to finish, making my check-in and check-out experience absolutely perfect! When I checked in, Tracy was so gentle and patient. She proactively helped me with information about local attractions, breakfast times, and hotel facilities. She even gave great recommendations for nearby restaurants – truly attentive and thorough. Any small requests I had during my stay, she was there to help immediately, responding incredibly quickly. She's genuine and polite, which made me feel so welcome. The hotel's location is also fantastic, super convenient for getting around and shopping. The room was clean, tidy, and well-maintained with all the necessary amenities. The bedding and toiletries were high quality, making for a comfortable and relaxing stay. Tracy's professional and attentive service impressed me throughout my stay. This hotel offers excellent value for money, and I'll definitely choose it again next time I'm in the area. I sincerely recommend it to everyone!

Fantastic! The front desk sold some lovely cultural and creative products, which saved me time from shopping elsewhere. They also gave us complimentary tickets to the bathhouse, and we practically had the third floor to ourselves. Breakfast was incredibly rich and varied, and the housekeeping service was very thoughtful. Noticing I enjoyed coffee, they deliberately left extra packets and even a kind note.

Choosing the Hyatt for my May Day holiday was definitely the right decision! The hotel's location is fantastic; it's right on the commercial street and close to all the entertainment, probably the best location in the whole area. Breakfast was also superb; I stayed for two days and was pleasantly surprised every morning. The lovely lady at the front desk even helped us get a room upgrade, so the room was extra large and spacious. All the amenities and benefits were great. I'll definitely be back!

The hotel's location is a bit remote, but that's typical for hot spring hotels. I communicated with the front desk a few days before arrival. I sent them my high-speed rail information and scheduled a pickup at Changbaishan Station. So, despite the somewhat remote location, the hotel's shuttle service was excellent. The front desk staff were also very good. When I arrived, I had intended for the front desk to book a rafting trip for me, but it turned out the hotel's contract with the rafting company had expired, so we had to sort it out ourselves. (I had inquired with the front desk a week prior, and they said it could be arranged there. I was surprised to find upon arrival that the hotel had just canceled its contract with the rafting company.) I want to be clear, I'm not blaming the hotel; it was just bad luck. I do hope the hotel can continue to assist out-of-towners in the future, as foreigners often face difficulties booking things in China without local phone numbers. I wanted to see Tianchi Lake, but it was closed all three days I was there. Rafting was also out. So, I ended up staying at the hotel. However, I enjoyed several hot spring baths, visited the gym, and the hotel can also arrange skiing for you. We didn't go skiing because we had elderly people with us. So, staying at the hotel wasn't bad at all. There are only two restaurants: a Korean restaurant and the hotel's buffet. The food was good, but the dinner shrimp seemed to be limited. I arrived at 7:30 PM and only got two shrimp, while my dad got five. Then there were none left, and the restaurant staff didn't replenish them. The room was very large and clean. I particularly liked the rooms at this hotel. The hot spring has both indoor and outdoor sections. I might return in the future.

Traveling with a baby, we decided against ascending to Tianchi Lake from the west slope and opted for Building 1 at Lanjing North Slope instead. I have to say, that was a brilliant decision! The hot spring is right in Building 1, and it's also close to the food court. Plus, the shuttle service for pick-up and drop-off is super convenient. All the staff members were incredibly nice, and our butler was fantastic! They even helped us plan out our entire itinerary.

The reception staff was incredibly welcoming and patient, thorough, and welcoming. Throughout my stay, the room service and other staff were incredibly helpful and responsive, with a thoughtful attention to detail. The room was clean and comfortable, with comprehensive amenities, making for a truly comfortable stay. Overall, the attentive service is highly recommended and I'd definitely stay here again!