5-Star Hotels in West Java, Indonesia

I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money. My ratings: Executive Suite Design & Location: 2/10 Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently) Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis) Pricing (Value for Money): 5/10 (Overpriced) View & Hotel Location: 5/10 I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.

A Fantastic Stay and the Perfect Birthday Surprise! My recent visit to Botanica Sanctuary was absolutely wonderful, and I can't recommend it highly enough. We stayed in one of the Family Lofts, and the layout was just perfect—it felt spacious, modern, and really well-designed for a family. We especially appreciated how well the space was utilized. Beyond the room, the staff and service truly stood out. Everyone was incredibly nice, attentive, and professional throughout our entire stay. They genuinely went the extra mile, which really elevates the experience. A huge highlight was the lovely little birthday surprise they arranged for us. It was so thoughtful and made the day feel extra special. The mirror art decoration was such a creative and beautiful touch, and the delicious slice of cake was the perfect way to celebrate. All the little details showed how much the team cares. If you're looking for a beautiful, relaxing place with excellent service, this is it!

Staying at The Trans Luxury Hotel Bandung was an unforgettable experience! 🌟 Elegant rooms with stunning city views, exceptional service, and delicious breakfast options. The pool and direct access to Trans Studio Mall make it perfect for families. Truly a 5-star comfort in the heart of Bandung! 💎

Nice hotel and service is excellent from staff across of all duties. Being a tourist, I have to grapple with language and system differences, counter staff Mr Kukup and a young female counter staff Ms Nuansa (sorry if I get the name wrong) went out of their ways to help. I really appreciate that and they all gave Bandung warmth and hospitality. Thank you again. I was too engrossed with the beautiful sceneries to take photos of the hotel and staff and these attached are Kawah Putih and the tea garden. Hope it would inspire more people to travel here and stay in this excellent hotel.

I recently had the pleasure of staying at Hilton Bandung, and I must say it was an exceptional experience from start to finish. The room was incredibly comfortable, spacious, and well-maintained, offering everything needed for a relaxing and enjoyable stay. The bed was cozy, the amenities were top-notch, and I genuinely looked forward to returning to the room after a long day. One of the highlights was the fantastic selection of food. Whether at breakfast, in the café, or through room service, the variety and quality of the dishes exceeded expectations, and every meal was a delight. What truly stood out, however, was the outstanding service from the entire team. From the warm and professional staff at the reception counter, to the friendly and attentive team in the café, and even the courteous and welcoming staff at the entrance lobby, everyone went above and beyond to ensure a great stay. Hats off to the Hilton Bandung management for cultivating such a high standard of hospitality. You’ve created a hotel experience that guests won’t soon forget. Highly recommended for anyone visiting Bandung, whether for business or leisure. I will definitely be back!

Love the design and ambience of the hotel. Truly modern and exquisite vibes. The beds is comfy. Pillows isn’t the best. They provided some mini bottled snacks which was cute. However the sofa has some visible stains. Love that the vanity mirror is available in the large bathrooms. Breakfast is delicious and pretty good selection. The Hotel is not crowded hence we were able to enjoy peaceful and comfortable breakfast.. Location is great as well. If u love taking photos, very instaworthy.

Good experience but not fond of their hair dryer and electric kettle, dont know what brand they are but too hot on their surrounding metal cover it might burn your hand. The hair dryer is too hot for my hair as well. Oh and yeah the parking lot is kinda packed...we arrived early and its almost full. Everything else are good.

The location of the hotel is near to tourist spot which is Braga Street. The room so spacious and i got connected room as per request. The breakfast menu is good, have so many choices from appertisers to desserts. Good job to the staff who gave really nice services to make sure we have comfortable stays. Will choose this hotel if we come again.

The facilities were surprisingly comprehensive, exceeding our expectations. We had hoped for a fully renovated room, but according to the hotel staff, only a few have been updated so far. Welcome drinks were available upon request. Both of the two rooms we booked were classic rooms (not yet renovated). The rooms were quite spacious with a nice garden view and a large TV. However, the furniture was dated, the top layer of plywood on the door was torn, and the parquet floor was uneven. While the bedsheets and bedcovers were clean, some had small holes. We were only provided with two bath towels and one bath mat, with no face towels. Breakfast was very satisfying, with a great view from the restaurant and a varied, delicious selection of food. Our child was allowed to play football on the lawn, and the pool, though small, had an exotic charm. Overall, it was a good stay, especially since all the staff were very friendly and helpful. If the hotel undergoes a full renovation, we would definitely love to stay here again.

As premium Hotel, it's organised clean and very good location. Farther more has very beautiful green mountains around, high quality of services and facilities. Clean tidy Room and very cozy bed. Good breakfast has wide variety for options and tastes. The staff friendly,