5-Star Hotels in West Java, Indonesia

Stayed in room 1024 Pro: Room clean Efficient check in and check out Nice view of mountain and trees Dish variation were nice, lots of options, i love the kuah bakso so comforting. Cons: Unable to set AC QR in tv to see room dining menu unable to open, sent email to reservation no response. So we cant order food for room service. At night room smells of solar fumes like machine fumes and in the toilet smells like thinner or paint or some chemicals which is significantly disturbing. Please check room 1024. No information on facility or activities during check in, only informed there’s free photoshoot Understand that photoshoot are part of facility BUT, so manya people taking photo in the morning makes our morning walk not smooth, many times have to STOP waiting for people photoshoot. Please consider to create specific photoshoot area. Must relook on food quality, during dinner buffet chicken sausage not fresh, kue putu apek becomes inedible. Please add paintings or plants on wall, we walk out from lift in 10th floor, head to our room, on right side there’s big empty wall left a depression feeling.

Had a very pleasant stay here. A very good hotel to unwind from the hustle bustle Jakarta. The staff is so friendly and thoughtful. They use sensatia botanica for amenities. The hotel room super nice and comfy. Please don’t skip the breakfast, it’s so delicious. So many kind of food. It’s so worth every penny. And by the way we can use Pesona Alam facilities too. Super duper win win for us! 5 star stay.

The staff was very polite, efficient and helpful. The bathtub is amazing ! It comes along with the bubble bath and bath ball that was provided by the hotel per day❤️ the view at the club lounge at night was breathtaking. Recommended hotel at bandung👍 not forgetting the wide array of breakfast every morning.

Nice hotel and service is excellent from staff across of all duties. Being a tourist, I have to grapple with language and system differences, counter staff Mr Kukup and a young female counter staff Ms Nuansa (sorry if I get the name wrong) went out of their ways to help. I really appreciate that and they all gave Bandung warmth and hospitality. Thank you again. I was too engrossed with the beautiful sceneries to take photos of the hotel and staff and these attached are Kawah Putih and the tea garden. Hope it would inspire more people to travel here and stay in this excellent hotel.

I recently had the pleasure of staying at this exceptional hotel, and it truly exceeded all my expectations. From the moment I arrived, the staff was incredibly welcoming and attentive, ensuring a smooth check-in process. The room was spotless, spacious, and beautifully decorated with modern amenities that made my stay exceptionally comfortable. The hotel's location was perfect, offering easy access to local attractions and stunning views. The on-site restaurant served delicious meals with a variety of options to suit all tastes. Additionally, the amenities, including the pool and fitness center, were well-maintained and added to the overall experience. What stood out the most was the outstanding customer service—every staff member went above and beyond to make me feel valued. I highly recommend this hotel to anyone seeking a memorable, relaxing, and enjoyable stay. I can't wait to return!

If you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot. Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery. But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds. 🚗 Getting There From Bandung Train Station: ~30 minutes by taxi or ride-hailing app From the city center: ~20–25 minutes The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference. 🎯 Nearby Attractions & How to Get There: Tebing Keraton – 10 min drive For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters. Taman Hutan Raya (Tahura) – 7 min drive Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders. Dago Dream Park – 15 min drive A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore. Lawangwangi Creative Space – 5 min drive Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes. Cafe D’Pakar – 5 min drive Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater. 🏨 Why I Loved the Hotel Infinity pool facing the forest 🏞️ Spacious rooms with local design touches Bathtub with mountain view (yes, really) Rooftop bar + locally inspired cuisine Peace and quiet — yet not far from the city ✨ Final Thoughts Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.

We recently had the opportunity to stay at your hotel and overall, I truly appreciate the hospitality and facilities provided. However, I would like to share some constructive feedback regarding the pillows in the room. The pillows were too firm and unfortunately affected the quality of sleep during my stay. For a hotel of Pullman’s standard, I believe it would be wonderful to provide guests with a pillow menu or at least a choice between soft, medium, and firm pillows, to cater to different preferences. In addition, the towels felt rather thin and did not reflect the luxurious standard expected of a Pullman property. For a hotel of this caliber, I believe it would be beneficial to provide options for softer pillows as well as thicker, more comfortable towels for guests. I hope this suggestion can help enhance the overall guest experience in the future. Breakfast ok..

Crowne Plaza Bandung definitely exceeds our expectation. From the moment we checked in till the last day the whole team never fail to surprise us. At the lobby, we were greeted by friendly and helpful concierge and bellboys. They were always attentive to our needs. Was there right after the demonstrations. Can feel security was stepped up. Checking in, can feel the warm welcome of the front desk team. Never fail to smile. Room was so spacious and squeaky clean. Jasmine, the reservations and front desk team even remembered to organise a little surprise for my hubby bdae. Breakfast is excellent. Was there for five days and menu changes. Food are tasty and coffee came to u... After checkout, we left behind a bag of caps. Contacted the hotel and within 15minutes made a turn to get it back.Kudos to the room service/front desk/ concierge/security. They were well co-ordinaedr to help us out. Really had a great time

booked on 1st jan 25 , with my 2 kids. we took the room with bathtub on level 1. bathtub is big enough for 2 prsons. pool is a bit sad for a hotel this big. breakfst is good enough. bed is comfortable. tv is big. drinking water is provided free flow on every floor. mosquitoes enters the room from the garden, so we had to lock the terrace door all the time.

As five star Hotel, it's organized tidy and good location. Farther more has very beautiful green mountains around, high quality of services and facilities. Clean Room and very cozy bed. Good breakfast variety for options and tastes. The staff friendly,