Featured facilities: Room Service, Meeting Room, Fitness Room
Amazing
893 reviews
9.4/10
1 night
From THB 3,298
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9.2/10
Great
AAnonymous UserMy family and I chose to stay at this hotel because of its location and free shuttle to DisneySea. The hotel has a dated resort feel but generally well maintained and clean. The room is small but that was expected when I made the booking so I was prepared to accept the tight space. However, the two super single beds were pleasantly comfortable and big and the shower stall, although tight, has a good water pressure. Good shuttle service to DisneySea and Disneyland. Also enjoyed the free snacks and drinks provided by the hotel for its guests and the good range of personal care products and tea bags and coffee which guests can help themselves to.
GGuest UserThe hotel lobby is stunning, and it's incredibly convenient to get to, with a direct bus from Haneda Airport's bus stop number 5. It's actually right next to Bayside Station on the Disney Line. Even if you miss the hotel shuttle, it's just a short walk to the Disney Line. The staff are warm and polite, and the hotel's dinner buffet is excellent value for money with a great variety of dishes. We were late coming back from the park and decided last-minute to have dinner at the hotel, and the buffet was open until 10:30 PM. The rooms are much larger than those in the city, clean, tidy, and comfortable.
SSharon Tang (Sharon 852)It was ok, too expensive though. I got the family room, the room was big, but the bathroom especially the sink area was cramped, especially for how much the room cost. Small fridge but no freezer. Microwave all the way down in the lobby/foyer, that was annoying. There's a free shuttle bus to/from Shin-Uryasu metro, and also to Disneyland/sea. Its 10 min to the metro, but its about 25 min to Disneysea, because the shuttle stops at the metro and Disneyland first. Although apparently it also takes 25 min by taxi, according to the staff? Not sure. so just be aware, because I booked this hotel originally thinking it was a lot closer than it is to Disneyland. To get into town, its more direct to get to Tokyo station rather than Ueno if using public transport. There is a beautiful nature park right across the road though, that is good for children. You can pay to get the limousine bus to narita from there.
GGuest UserYou can check in and store your luggage at the Welcome Center at Maihama Station, and your bags will be delivered directly to your room later. I checked in on a Sunday, but couldn't get my room until after 5 PM. It didn't bother me too much though, as I was going to Disney anyway. I booked the cheapest family sea-view room for a solo traveler, and it turned out to be huge with three beds, which was a bit awkward. I selected one person when booking, but for some reason, the hotel received information for two. The room was incredibly spacious, with three single beds and plenty of room to spread out multiple suitcases. The bathroom didn't have a separate shower and toilet area, but all toiletries were provided. I was a bit surprised that the shower and bathtub were combined, considering it's a Hilton. There was no bottled water in the room, but there was a kettle. If you need water, you'll have to buy it or get it from the water dispenser on each floor. Outside the window, there's a small garden landscape, and the sea view should be beautiful on a clear day. The hotel has two Lawson convenience stores and a small Disney shop on the first floor. There's also a shuttle bus service from the hotel to Maihama Station and Bayside Station, which is quite convenient. If you don't want convenience store food, you can eat at Maihama Station before returning to the hotel. It's a great option when prices are reasonable.
MMarc05The only good things were the store bought puffs provided by the hotel.
Hotel is severely overcrowded. the management makes no attempt to address the issue. The breakfast situation is chaotic and was advised to have breakfast at different location (to lessen the crowd at the main cafe). Was served a sub standard breakfast selection when compared to the main cafe.
The breakfast selection was terrible and worse than a 3 star hotel. The food was pathetic and often empty. 1 hour before the breakfast ends, pastries were finished. No fruits available.
Very bad experience. Will not recommend
LlymaThe hotel is dated, lobby, restaurants and rooms but it is all very well upkeep and clean. Late night at the lobby and room does feel a little . The room is spacious, nice hot powerful showers and bath, which is much appreciated after a long day at Disney.
5 mins walking distance to Disney Train Station, it does have a frequent shuttle bus service to take you to the Disney train station.
Only complaints are:
1) some of the elderly male staff are not very nice, especially the gentleman in the front desk. Zero smile even when I made an extra effort in saying thank you each time.
2) Hard bed
3) No staff at the lobby to assist at 2am
4) The hotel gave me a little of a ‘******* house’ feeling when the hotel is quite at night
5) On 23 December, both Japanese and Western restaurant only offered 2 pages set menu, no a la carte.
Next time I will want to try the newly renovated Hilton just next door.
CCOOKIE SHUMy stay was absolutely delightful! The room was spacious, bright, and designed with a modern minimalist style that created a relaxing atmosphere. The bathroom amenities exceeded expectations-premium toiletries and even a Dyson hairdryer, a thoughtful touch that elevated the experience.
The bedding was plush and comfortable, and cleanliness was impeccable-every corner was spotless. The location was ideal, especially convenient for early flights or late arrivals.
Staff were warm and efficient during check-in. Overall, this hotel delivers excellent value, comfort, and convenience. Highly recommended!
GGuest UserThe hotel is beautiful and is located at an ideal location if your main itenary revolves around Disneyland & Sea while including some light shopping at Maihama Station. The hotel has shuttle services between the hotel & Bayfront/Maihama stations which is incredibly useful and convenient.
The service staff are also impeccable at their job and extremely professional; they are friendly and courteous. Breakfast at the hotel is also delicious and has a wide variety. Accompanied by the soft warmth decor and Disney ambience music, the hotel certainly represents the standars of a Disney hotel.
MMilixiaonvshiA bit dated, but the bedding was decent. The shuttle driver was really nice, helping with luggage on and off. It's quite good value for money in Japan, and the morning airport shuttle service was a great convenience. It saved me the hassle of waiting for a taxi, as a cab from the airport to the station would have cost around 160 RMB, which is quite pricey.
GGuest UserShuttle bus to/from Narita Airport - cover all Terminal 1, 2 and 3
Great shuttle service.
Family mart at the lobby, convenient to have a quick bite before an early flight or even late arrival flight
Room: Simple and clean. Is old but is well-maintained.
Iron board provided and many hangers available
Charging port with USB port available beside bed and also available on desk - universal adapter recommended
TV: not too friendly to navigate. Basic channels available
Overall experience is great.