This is my first leisure trip in 2025. That's a vey good experience trip with my wife.
A modern and comfortable lobby lounge area provided a nice coffee area for a easy breakfast before my day trip. On the final day, i enjoyed the full buffet breakfast and staffs were really helpful with that gave people nice day beginning.
Onsen provided me an refreshments daily and made me energetic, also relaxed me as happy ending.
I forgot the female staff who received my fruit on 14Jan night. She and her colleague assist us to prepare the fruit which purchased outside. It was my nice dessert that night.
Another memorable gentleman on 13Jan overnight, i was handling some business during overnight in sudden. Therefore, i went down lobby to complete it. He approached me for assistance and offering me help for wifi service.
For the design of lobby, this is very great to locate the front desk towards the main entrance and the most front line to welcome guest. The FO team need to perform the most professional and consistently services. Especially the cold weather, they keep a good image to maintain professional.
The shuttle bus driver was nice to take care us every evening back to hotel.
For the room reservation, we selected the room with beautiful view Sakurajima and i could enjoy my drip coffee myself to see the sun raise.
I will highly recommend this hotel to my friends.
Excellent ryokan hotel with excellent service, amenities and food. The outdoor/ indoor public baths (onsens) are one of the biggest and most amazing I have ever seen. Although there are many rooms and guests, the service is unparalleled so you don’t experience long queues anywhere. There is a museum in the hotel compound if you are bored!
There is a supermarket nearby, which I think is more convenient. The hotel and room environment is very good, and the private outdoor hot spring space in the room is also relatively large;  The only thing is that the hotel is located near the city. Although it is more convenient, it also sacrifices and lacks the landscape of . This depends on personal choice. But in general, it is considered a hotel worth staying in. 
Very pleasant Japanese-style hot spring hotel, Japanese service is very intimate, several hot springs are very comfortable and private pools, kaiseki cuisine at night for two hours tastes very good, recommended!
Its a good place as a onsen resort hotel. The onsens are really good. The food is so so but they provide free flow ramen and ice-pop at night as supper and snack. The room is spacious, clean and quiet. There is a private onsen tub at the balcony of our room. It is so nice to enjoy it in the breezy spring.
It will be better if you have own car to stay here. There do not have much choice of public transport direct to the hotel. But hotel staffs are also helpful to assist you to grab a taxi to any scenic spots nearby. The taxi drivers are all very nice. Even they can not speak english well, they tried very best to drive slowly when we pass by beautiful sakura park and use simple english to introduce few scenic places.
The hotel limousine provided us one way when we arrived the jingu station and one way when we checked out from the hotel to jingu for free. I like their service and have great stays here!
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62 reviews
9.1/10
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MXN$2,572
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9.6/10
Amazing
OOrez TsangThis is my first leisure trip in 2025. That's a vey good experience trip with my wife.
A modern and comfortable lobby lounge area provided a nice coffee area for a easy breakfast before my day trip. On the final day, i enjoyed the full buffet breakfast and staffs were really helpful with that gave people nice day beginning.
Onsen provided me an refreshments daily and made me energetic, also relaxed me as happy ending.
I forgot the female staff who received my fruit on 14Jan night. She and her colleague assist us to prepare the fruit which purchased outside. It was my nice dessert that night.
Another memorable gentleman on 13Jan overnight, i was handling some business during overnight in sudden. Therefore, i went down lobby to complete it. He approached me for assistance and offering me help for wifi service.
For the design of lobby, this is very great to locate the front desk towards the main entrance and the most front line to welcome guest. The FO team need to perform the most professional and consistently services. Especially the cold weather, they keep a good image to maintain professional.
The shuttle bus driver was nice to take care us every evening back to hotel.
For the room reservation, we selected the room with beautiful view Sakurajima and i could enjoy my drip coffee myself to see the sun raise.
I will highly recommend this hotel to my friends.
GGuest UserThere is a supermarket nearby, which I think is more convenient. The hotel and room environment is very good, and the private outdoor hot spring space in the room is also relatively large;  The only thing is that the hotel is located near the city. Although it is more convenient, it also sacrifices and lacks the landscape of . This depends on personal choice. But in general, it is considered a hotel worth staying in. 
TTravelholicsIts a good place as a onsen resort hotel. The onsens are really good. The food is so so but they provide free flow ramen and ice-pop at night as supper and snack. The room is spacious, clean and quiet. There is a private onsen tub at the balcony of our room. It is so nice to enjoy it in the breezy spring.
It will be better if you have own car to stay here. There do not have much choice of public transport direct to the hotel. But hotel staffs are also helpful to assist you to grab a taxi to any scenic spots nearby. The taxi drivers are all very nice. Even they can not speak english well, they tried very best to drive slowly when we pass by beautiful sakura park and use simple english to introduce few scenic places.
The hotel limousine provided us one way when we arrived the jingu station and one way when we checked out from the hotel to jingu for free. I like their service and have great stays here!
GGuest UserExcellent ryokan hotel with excellent service, amenities and food. The outdoor/ indoor public baths (onsens) are one of the biggest and most amazing I have ever seen. Although there are many rooms and guests, the service is unparalleled so you don’t experience long queues anywhere. There is a museum in the hotel compound if you are bored!
GGuest UserVery pleasant Japanese-style hot spring hotel, Japanese service is very intimate, several hot springs are very comfortable and private pools, kaiseki cuisine at night for two hours tastes very good, recommended!
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