5-Star Hotels in Eastern Province, Sri Lanka

The common areas are very nice and well-maintained, with stunning views. The restaurant is small but offers very good food. This could be a 5-star property, but the quality of the room, bed, and bathroom needs improvement. Service: Some staff are pleasant, but some are only pleasant if you tip beforehand. The 3-hour catamaran tour, which you can book at reception, is highly recommended.

The hotel environment and location are very good, but the service is not good, especially the restaurant staff are very unfriendly, the usher position is not good, discriminate against Chinese people. There were also some unpleasant things that happened during the meal, which affected our mood. We had a buffet dinner in the hotel. Before, the buffet dinner in Sri Lankan hotels was charged together with the room. Some restaurants also need to be charged separately a few days after the trip, but they will bring your bill in the middle of the meal and tell you. This restaurant is good, there are many service staff, no service, and they will not refill your water or anything. No one brought the bill in the middle and at the end of our meal. We thought it was charged for the room, so we left naturally. Then the waiter stopped us in a panic like chasing a thief, and shouted that we didn’t pay. It was very rude and impolite. No one wanted to deliberately not pay, but the behavior and expression were very discriminatory against Chinese people and it was very infuriating. Besides, the service staff will only push you to buy wine or drinks (Sri Lankan buffet does not provide drinks). We ordered lemonade, and they told me that it was not available. I said that mineral water would be fine, because I really didn't want to drink drinks, and then they told me that it was not available either (I clearly saw the waiter bring mineral water to a table of white people before, naked discrimination). Finally, I thought that the waiter might need to earn money, so I ordered three glasses of juice. But the process was very unpleasant. This is the only hotel we want to write a review for after staying in so many hotels, just because of these unpleasant experiences.

At the staff were very friendly. Special thanks to both Robinson and Ruchira!! I was on BB basis and the breakfast was very good! And unlike other places where they offer chicken bacon these guys had the good stuff! Thanks

Отличный отель. Стильный, чистый, хорошо оснащённый номер. Есть всё необходимое: холодильник, чай, кофе, чайник, фен. Ежедневная уборка в номере, регулярная смена полотенец и постельного белья. Отдельное спасибо за отличный сервис парням, которые проводили уборку в нашем номере Jerom и Kajanthiran. У отелях красивая территория с шикарным бассейном. Есть тренажерный зал и игровая зона, бар. Отличный чистый пляж. Пляж каждый день убирают. Всегда доступны хорошие лежаки с мягкими матрасами и пляжными полотенцами. Вежливый персонал на пляже и в пляжном баре. Завтраки обширные, есть блюда на любой вкус. Национальная и европейская кухня. Огромное количество выпечки, вафли готовятся по вашему желанию. Всегда свежие сезонные фрукты. Ужин тоже разнообразный, есть как базовые блюда так и ”блюда дня”. Это могут быть морепродукты на гриле, свинина, кальмары во фритюре. Разные национальные блюда такие как ротти или котту. Отдельно можно поблагодарить официантов Sudesh и Kalum, они были очень внимательны и дружелюбны. На ужине из напитков предлагается вода, остальные напитки по меню (как во всех остальных отелях). Отель старается разнообразить каждый ужин приглашая разных артистов для создания уютной атмосферы. Одназчно рекомендую этот отель для отдыха. При возможности выберем его снова!

Отель выше всяких похвал. Сотрудники стараются. Очень чисто. Еда вкусная, на ужин брали сэт меню, качество неплохих московских ресторанов, подача и вкус, молодцы ребята. Завтрак простенький, но никогда не были голодными, все качественно. Пляж мягкий песок, океан, небольшие волны, теплый, уехали плакать хочется. Мы добирались больше обычного, водитель свернул не туда и мы оказали в отеле через 9 часов после приземления. 9 часов в дороге, вроде ничто не поможет зажить этой ране)) но уга Бэй смог. Это райское место с отличными ребятами, давайте чаевые они этого достойны!

A big hotel! We were there out of season. But we were lucky with the weather. We got a big room, but at the end of the building and our 'supposedly' balcony consisted of two chairs on a dirty piece of concrete, behind the beach toilet. Since we stayed for 2 nights, we didn't complain. First they put two towels - we had to ask for the rest. The breakfasts are good, since there are a lot of package tourists, then having lunch in the restaurant for independent tourists is a whole adventure - a separate order confuses the staff and the wait is super long. We did not find any entertainment in the hotel in the evenings. And there is nothing in the area. There is 1 restaurant within walking distance (3+) and that's it. If we came here for more than a couple of nights, I would be upset - honestly. And we were by car, we could have driven ourselves at least to the supermarket. Do not get a hookah in the hotel - it is terrible.

The experience it was so wonderful that I decided to extend my stay in this post Sri Lanka this is how good this beach house was.

The reception was warm and welcoming, and the staff were incredibly friendly, attentive, and genuinely caring throughout our stay. The room was beautifully spacious and comfortable, creating a very relaxing atmosphere. We stayed in an ocean-view bungalow, which added a wonderful sense of luxury and made the experience feel truly special. The amenities were excellent, with a wide range of thoughtful touches that made everything even more enjoyable. This place is a perfect getaway for anyone looking to relax and unwind. We highly recommend it – without a doubt the best accommodation in the area.

The hotel is really special. There is no sign on the door. I thought I was in the wrong place, haha. Facilities: The sea view room is very good. There is a separate path leading directly to the seaside. There are two showers in the room, and you can also take a shower outside. Hygiene: On rainy days, some small bugs would crawl into the room. One night, I was scared to death that there was a big bug on the bed. Service: The hotel has a beach bar, and the food is served very slowly. The Coconut King tastes terrible, so order with caution.

去前台辦理入住，經理直接給我們房間升了級，服務非常好，看見你了都會彬彬有禮的打招呼，晚飯期間服務生捧着一大盤海鮮在推銷，12000盧比摺合下來300人民幣，不算貴！超大浴缸泡個澡，疲勞瞬間消失的無影無蹤，強烈推薦