5-Star Hotels in Bagmati, Nepal

The whole hotel system seems to be created with foreigners in mind. I stayed for 2 nights, while my family stayed for 3 nights. I originally booked the 2 nights through Trip.com. When I wanted to add an extra day, I was informed it was better to book it again online. At that time, I was in Nepal for 3 days and my phone was being repaired in Hong Kong, so I didn’t have access to my usual email or digital wallet. I had Nepali cash, but the payment system wouldn’t allow it, and I was denied the option to add more nights directly at the front desk. I tried booking again using my temporary phone, but the credit/card wouldn’t allow it—possibly because the phone and location were new and my digital wallet couldn’t be used. The only solution was asking a friend to book the additional night for me. This experience made me feel that the system is not friendly to Nepali guests and that they may strongly prefer online foreign-currency-style payment methods rather than Nepali rupees. I also tried to get the Nepali rate. It was around NPR 12,000–15,000, while the online rate was significantly cheaper. Based on the current currency conversion, the price difference felt like it could be about 3,000–5,000 rupees less online. This also made me feel they may not truly support Nepali pricing equally. The front desk staff were sometimes helpful, but they often didn’t seem genuine. Some staff seemed reluctant and not truly welcoming or happy to assist. In contrast, the only people who felt consistently happy to see me amd my family were the housekeeping staff and the guards. About the room it’s a bit small. I took a long warm shower, and after a while the water started leaking toward the bedroom corridor. However, there were also positives—despite being in Kathmandu, the tap had good water flow and the water color looked clear, not yellowish (and not as low-flow). Overall, the stay didn’t feel welcoming to me or my family. I’m not sure if this is because the system is designed not to cater well to Nepali guests, or simply because the staff attitude was “blah.” Would I stay again? It feels like 50–50. My honest advice is: if you’re not Nepali, you will love it. But if you are Nepali and want to feel genuinely welcomed, you should think carefully—because you could spend the same amount or much more less at a family-owned business and likely feel much more respected and welcomed.

Good hotel. They offer airport transfers, but you need to exit the building first and then call the greeter. There was a strange incident during breakfast when a hotel employee entered my room without permission. I hope this doesn't happen again.

It was a lovely stay at The Terraces. The view to the Kathmandu valley was stunning and the mountain view during the clearer skies were worth it. The service was tiptop and everyone was so kind and helpful. The FnB Manger Suman has very friendly and do not hesitate to go extra miles to provide the best service. We will certainly be back to The Terraces when we are travelling to Nepal again.

It's a 20-30 minute walk from Nagarkot bus stop, but the view from the hotel balcony is excellent. If you want to see the Himalayas and the sunrise together, and relax, I think this is a good choice. In early May, I was lucky enough to have clear weather early in the morning and could see the Himalayas very well. There's also a spa, pool, and restaurant, giving it a resort feel. The staff are very kind and helpful, even with my broken English.

Excellent modern hotel but lacks of amenities since the price is really high . Perfext for family with kids . Staffs are friendly.

The hotel's service was excellent; the staff were very friendly and proactively checked in on guests' needs. During this stay, I had to leave to seek medical attention and wasn't able to stay in the room much. When I returned, they kindly asked about my well-being and even brought me a meal since I missed breakfast. The facilities are also top-notch; the massage environment and service were superb! The only minor downside is that the soundproofing in the rooms could be better.

The service at this hotel is truly impressive, with excellence evident in both hardware and software. Upon arrival, the concierge proactively helped with the luggage. The front desk staff greeted us with warm smiles, efficiently handled the check-in process, and thoughtfully informed us about breakfast hours and the Wi-Fi password. The P2 staff were very enthusiastic, personally guiding us to the room and introducing the amenities. The room was tidy, comfortable, and well-equipped, with particularly satisfying bedding. The housekeeping department responded promptly and with a friendly attitude. To our delight, the hotel also prepared fresh fruits, showcasing their attention to detail. The overall stay was exceptionally pleasant, making us feel genuinely at home. I highly recommend it to everyone and will definitely choose to stay here again next time!

This is definitely the first choice for business travelers in Kathmandu. Overall, it's very good. The only issue was that the desk in the room wasn't very functional for working. Another downside was that my flight turned back, so I missed a night, but couldn't get a refund.

I had a wonderful stay in this beautiful, historic building. Staff was attentive and kind. Adjacent to the hotel are nice restaurants (Nepalese, Indian and very fine French). I've made use of the small but practical gym, thereafter the sauna and finishing and cooling off in the outside pool.  Only 10-15m away from the airport (outside rush hours).  I'll certainly come again.

Absolutely loved my stay here! The staff were super friendly and helpful. The room was clean, cozy, and exactly what I needed after a long day of exploring. The location is unbeatable too, just a short walk from the main attractions. Would definitely book again and recommend it to anyone visiting the city!