5-Star Hotels in Madeira, Portugal

Excelent choice for our stay in Madeira. The hotel is located in a natural botanical garden - some will count this as a minus, but I disagree. On our arrival, at 2AM - Bolt cost was 25USD (31kms). Excelent service, very clean, lots of activities and friendly staff. Totally recommended.

Great hotel! We really enjoyed our holiday at the hotel. It's a whole city! There's a promenade and several swimming pools. The food is top notch! You can have a buffet, you can go to restaurants, and there's even a coffee shop with delicious coffee! We spent our evenings at the bar, drinking delicious cocktails and dancing. There's a beautiful trail nearby - Cape Sao Lourenco. There's a shuttle to Funchal, which is very convenient. We'll definitely come back again!

we have stayed here for 5 nights and the breakfast choice was as great as we have thought after reading the reviews simply because they stick to just fixed items whereas when we stayed in 5 stars hotels in asia, there's always slight difference of options daily for breakfast. the stay was ok, I would stay it feels more like a good 4 stars than a true 5 stars

Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…

A beautiful beachfront hotel that is perfect for romantic getaways and a cheaper alternative, yet still luxury, to standard 5 star hotels. Location wise the hotel isn’t great as it’s very remote from the strip/city centre and taxi prices are not particularly cheap in Madeira. The rooms are spacious and stunning, well worth it with a great selection for the breakfast buffet and plenty of restaurants/options for dinner. A lovely love band/musician plays every night which is also great. Overall a wonderful stay with much friendly staff, however if you are looking to do much sightseeing in Madeira, this hotel is not the best option unless a significant amount is left for travel.

Hotel located inside the Plaza Madeira Shopping Mall. Difficult to find as the entrance is through the shopping mall (?) or through the private garage below the shopping mall. Little information and difficult to understand how to get to reception via the garage. Even Waze struggled to find the hotel. We went up 2 elevators and entered a door with a bell, a narrow corridor and then an open terrace. Then there is a heavy glass door to access the event lounge. The floor is entirely made of gravel (stone) and it is difficult for suitcases with wheels to roll. Despite the marathon (escape game) the hotel is boutique with a beautiful view and a 5-star breakfast. If they improved the arrival to welcome customers as is customary in 5-star hotels, it would be pure luxury. Pool heating on the Terrace would be a plus. Clean rooms and minibar ”on demand”. We even liked the robot that collects the plates and utensils from the cafe.

The location is not only conveniently situated but also offers stunning surroundings that enhance the overall experience. The facility itself is thoughtfully designed, combining modern amenities with a welcoming atmosphere, ensuring that every guest feels comfortable and well-accommodated

The hotel service is very good, the room is very clean, you can put together a big bed or split it into two single beds, the room is large, although the hotel has a long history, it is well maintained, there are indoor and outdoor swimming pools, and there is snorkeling on the sea. The hotel is built by the sea with beautiful scenery. The lower part of the hotel has one side against the cliff, similar to the Shenkeng Hotel in Songjiang, Shanghai. It is convenient to walk to the city for 15 minutes. There is a bus stop at the door. The breakfast is also very good. The local climate in early February is really pleasant, and the air is very good. It is worth coming again.

The heated swimming pool on the top floor of the hotel is a highlight. Going to the top floor to see the night view at night is very beautiful. The location of the hotel is great.

The hotel is conveniently located near the Lido area; great restaurants around the hotel and the airport bus stops right outside the hotel (return cost 8 euros)! Staff really friendly also and the team arranged a little surprise for my partner s birthday also. Nothing was too much trouble. The breakfast buffet was really good too with lots of choices. Hotel amenities were good too. All in all a great hotel. We also enjoyed the 30min walk to the old town from hotel but appreciate this may not be for everybody…though plenty taxis and the local bus route are a skip and a hop away.