The service fully met my expectations. I especially want to highlight the professionalism and kindness of Jihed at the front desk. Always smiling, available, and very helpful, he greatly contributes to the quality of the experience.
This isn't my first stay at the Hilton, and every visit when Jihed is present, I naturally turn to him. His sense of service, efficiency, and attention to detail make all the difference.
A big thank you to him for his exemplary welcome and his constant commitment to customer satisfaction.
The hotel was far from the airport but it was worth the drive, the beach was right by the hotel, the staffs are absolutely pleasant , English wasn't too good but they all tried to communicate. The rooms were bright and beautifully laid with welcome chocolate and towel folded to make a lovely penguin
One. Great problem with air conditioning, our arrival, our room, we would have said to it, we are in the full month of July under canicule. The hotel is not fresh at all. I return to the pre-reception service. The hotel to a girl, air conditioning. It is a VMC system where they put ice to spread freshness to the VMC pipes. It's not normal that in 2025, we have its type of air conditioning in a so-called five-star hotel, this is the big black point to be settled very quickly. The hotel is very comfortable and very comfortable. It was a respectable hotel not to visit in summer season with the warmth that makes us sure we will come back, but not in summer. I hope that the direction to find a solution in the future to solve their air conditioning problems and pay € 635 for two nights and not have a fresh room under canicule, We are not normal to travel from Lola Tunisia that has started badly we are disappointed.