Featured facilities: Swimming Pool, Close to Animals, Babysitting Services
Great
106 reviews
9.1/10
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9,3/10
Great
UUCARLAWGreat location, friendly, kindly staff, fantastic rooms, excellent cleanliness, comfortable beds, great view, beautiful view of Chicago Downtown, very good gym, all the equipment is new, truly an excellent hotel.
GGuest UserThe room was spacious and grand, about 50-60 square meters, and the bathroom was also quite large, around 10 square meters. My room on the 25th floor even had a kitchen, and the night view from the window was stunning, which was a pleasant surprise.
The terrace of Terrace 16 Restaurant on the 16th floor offers the most beautiful views of the Chicago River, perfect for lunch or afternoon tea.
The front desk staff who checked me in was excellent. They informed me about the Trump Spa on the 14M floor and that I could use its facilities. Later, on the day of my check-out, my friend booked a City Architecture Tour for me which ended at 12:30 PM. I asked if I could extend my check-out until 1:00 PM, and the foreign front desk staff member kindly offered me a 2:00 PM check-out. Overall, the front desk and restaurant staff provided great service, making me feel respected as a guest and not discriminated against. The hotel's facilities and atmosphere are wonderful, making for a very comfortable stay. It was a very pleasant check-in experience.
GGuest UserThe room isn't huge, but it's clean and elegant. The service was excellent, and the valet parking was very convenient. Luggage storage was also a breeze. The hotel's location is fantastic, with plenty of shops to explore right outside. I'd definitely choose this hotel again next time I'm in Chicago.
AAnonymous UserThe location is very good, opposite the Trump Building, downstairs is the river, and you can walk directly to the Gorgeous Mile, parks, art galleries, etc. There are also many restaurants to choose from around, and it coincides with a large-scale music festival, and the atmosphere is very good. The hotel service is warm and thoughtful, and the hygiene and facilities are maintained at the standards of an old hotel. Recommended to stay!
GGuest UserThe hotel has an excellent location with plenty of parking nearby. It was very convenient to walk to my destination. The check-in process was smooth; I arrived around 2 PM and my room was ready. The room itself was spacious, and the soundproofing was excellent. The restaurant on the second floor was great, and I highly recommend their truffle pizza – it was delicious!
GGuest UserThe hotel's location is great, making it super convenient for dining out and shopping, and transportation is easily accessible. The cleanliness was good, with tidy and hygienic bedding and amenities. The soundproofing in the room was quite good, especially for a US hotel. However, the window in this room type faced a building that was too close, so there wasn't much of a view.
BBoyangThe fourth hotel I have stayed in overseas, and the eighth Four Seasons Hotel I have stayed in the world. It is located on the famous Magnificent Kilometer, and is also across the street from the famous Hancock Tower. Four Seasons Hotel cannot be said to be a perfect existence, but it is hard to criticize in terms of comprehensive services. Time is tight, the only option is to choose a red-eye flight from Seattle to Chicago, lack of rest, and tiredness from traveling, it is still dark when we arrive at the hotel, the front desk will try our best to provide a room for check-in, the city view suite is still a very comfortable choice, plus The impeccable beds of the last four seasons can sleep on your head and relieve your fatigue. The fly in the ointment is that the indoor swimming pool is being renovated, and there is no way to enjoy the joy of swimming.
GGuest User1. Facilities and Equipment
The hotel facilities and equipment are modern, the rooms are spacious and comfortable, and the facilities are complete. The overall design is classic and updated with modern facilities.
2. Location
The hotel is in an excellent location, located in the city center.
GGuest UserThe environment is elegant and the service is considerate. The rooms are spacious and bright, the bedding is comfortable, and the bathing facilities are modern. The breakfast is rich and tastes great. The location is excellent, the transportation is convenient, and there are many attractions around. I will definitely choose it again next time I go on a business trip.