5-Star Hotels in Gauteng, South Africa

We made use of the free shuttle from the airport to the hotel. The drivers were helpful and friendly. This is a great value-added service. We were welcomed at reception by friendly staff. We were helped to our rooms. The rooms are modern, functional, and comfortable. We went to the 6th floor for dinner. The restaurant and bar there is called Level Seven. The staff there told us it was a privately owned restaurant and bar. We sat in the bar and ordered food and drinks. The staff were very friendly and helpful. Unfortunately, the food was disappointing. The only good thing about the food that night was that the fries were awesome and seasoned well. Breakfast the next morning in the main restaurant on the ground floor was exceptional—friendly staff and really good food. Overall, a great stay, let down unfortunately by the food at Level Seven.

Friends booked five rooms together, but one trash can was not emptied. The exterior windows of the two stores were being repaired from 2 to 5 p.m., and workers kept kicking and kicking the windows, making clinking sounds. I complained to the front desk manager, but there was no formal reply. In fact, repairs to individual rooms can be completely avoided. After traveling continuously for several days, it is impossible to take a high-quality nap.

Hotel is rated at 5star but the amenities are quite average. The standard king size room is smaller than I have experience in some other hotels if that range. You do not find water glasses in the room. Room service is very slow and sometimes your call will just keep transferring between room service and reception if you needed something. If you ordered food in your room, you have to make payment immediately. It does not amount up to check out. There is only one restaurant, one cafe in the hotel. You can walk up to nearest restaurant for your food that is 800m away.Pool is there but you have to carry your own towel. The day we arrived, there was a birthday party around the pool with loud music. We avoided going to pool side. Shoe shiner is in the lobby and if you get your shoes cleaned he needs to be paid as compliment and that complement begins with 100rand minimum. To me it’s an average hotel and ok for a couple of days. It had some conference going on so extra crowd was also in the lobby for the two days we stayed If you are looking for a luxery experience, better choose another hotel. This hotel is ok for not more than two days of stay.

The hotel is in the best location od Pretoria, connected with many restaurants, shops. It is new, beautiful and in the new area of Pretoria. The personal is all so friendly and helpful. Our room is very big, nice and comfortable.

Very good, Marriott style and tone, the same taste, the location is also very good, in a specially designated area of ​​Melrose, there are security guards at the entrance and exit

The sanitation is relatively clean, and the environment is also good in the business district. But the service is very general, the room has a small 4 bottles of water, if you don't disturb the mode, you will not leave water at the door. The facilities are also general, the hair dryer is broken.

I recently had the pleasure of staying at a hotel and I must say, it was an exceptional experience. The service provided by the staff was top-notch. They were attentive, friendly, and always ready to assist with any request. From the moment I arrived, I felt welcomed and well taken care of. Overall, I highly recommend this hotel for its outstanding service, clean rooms, and exceptional food. It truly exceeded my expectations and made my stay a memorable one.

I brought my son -25 with me. The location is the best feature and the facility is so clean. It looks like a new building. It is accessible to everything and within walking distance. This location is for the ones who don’t mind being lazy and just staying in one location. Or the adventure to go out and explore. Uber is readily accessible. It has a nightlife for those who want a drink and music and during the day plenty of food and shopping choices. Nelson Mandela Square, Melrose Arch,and many other frequently visit attractions are all located within the area.

Nice hotel located in a gated community. We feel really safe to stay here. Our hotel room was clean, spacious and well equipped with all the appliances. We will definitely come back again!

I loved everything about this hotel. I got drinks menu on arrival which was served free of charge, wasn’t expecting that in South Africa🤪🤪 Check in was super quicknand smooth, beautiful room with proper amenities. The hotel is in a good location sorrounded by nature. The services was 10/10, with super friendly and helful staff. I was impressed by the breakfast options and the restaurant itself….stunning and aesthetically pleasing. I didn’t like their cocktails menu🥺🥺 they don’t have classic ones. 90% of their cocktails are made with sminorf 18/18 which isn’t cool. Overall, this is a great hotel and would definitely come back!