Novotel hotel chain is stable. Suitable for self-driving tours. On the edge of the main road, it may be inconvenient to not drive by car, and it is several kilometers away from the central area of the city.
The stay overall was wonderful. The breakfast was delicious, and the staff on reception very helpful! They helped to organise transport from the airport for us, which was very easy with a lovely and informative driver who advised us on things to see and what we were driving past! The hotel was lovely and clean, the shower and facilities amazing and just a fab stay overall.
Abbiamo soggiornato in questo questo hotel, pulitissimo e confortevole, rimasti delusi della colazione e dell indifferenza del personale, la signora Leila è stata veramente fantastica, gentilissima e sorridente, ci ha accolti in maniera elegante e l'abbiamo ritrovata al check out con una professionalità ineguagliabile. Grazie
Facilities: There is a swimming pool, but it is not open in winter. For people on business trips, there is a lack of office desks and stools in the room, which is a bit inconvenient for office work.
Hygienic: clean, the health staff is still very responsible. There is no bathtub and the shower room is very small.
Environment: Not too far from the attractions and the city, quiet around, no Chinese restaurants around.
Service: The front desk and restaurant staff are very welcoming.
At the highway entrance and exit, it is 42 kilometers to Positano, 18 kilometers to Pompeii, and 36 kilometers to Naples. It is an off-center but accessible location. The room is quite big, with a mountain view across the way, and the parking lot is large and free. It's much more cost-effective than living in urban areas or scenic spots. There are only two cafes in the surrounding area, but there are also two super warehouse supermarkets. It is estimated that people from all over the country come to buy goods. There is a chicken restaurant just a few steps away. The owner is enthusiastic and the dishes are all on the counter. If you don’t speak the language, it’s no problem.
I chose this hotel because I was staying in Naples. I was worried about the security, but nothing happened. It's different from Japan, so you may need to be careful when walking at night. The hotel itself was very good. One of the staff members spoke Japanese. They also upgraded my room. It was a very good stay.
Superbe hôtel, très facile d'accès à la sortie de l'autoroute.
Parking surveillé !
Chambre rien à redire !
Wifi impeccable.
Petit déjeuner très copieux et très diversifié.
Personnel très accueillant
The front desk was very friendly. This hotel is relatively good in Naples. There are several supermarkets around. The breakfast is delicious. The only thing is that the transportation to Naples is not so convenient. I suggest you take the train.
The campsite is located about a couple of kilometers from Sorrento and to reach the center there is a very convenient shuttle service at a cost of €2 per trip.
The panoramic view is very beautiful, inside the campsite there is a bar restaurant pizzeria, a market and a swimming pool, it is possible to reach the small beach within a 10 minute walk.
Inside the campsite you do not pay in cash, but with a card.
I went to the restaurant ordering take-away pizza and I must say that it was excellent as were the croissants I had for breakfast at the bar.
The hotel is very comfortable and the hotel is very comfortable. The breakfast is really very noise there is absolutely nothing, we saw people with crews while we had no. The hotel was very comfortable and the hotel was very comfortable and the hotel was very comfortable. The morning was awakened by the noises of the people who spoke.... Not top! Otherwise the Parking was free so it's a more. Non-regulable air conditioning... It was either too cold or too hot.. very small shower. 
Very Good
75 reviews
8.3/10
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8.2/10
Very Good
GGuest UserWe spent several days in this hotel. We liked the location of the hotel on the first line, across the road from the beach. Breakfast is good, on the terrace with a beautiful view, also on the 5th floor there is a swimming pool, sun loungers and umbrellas from the sun. The staff is friendly. We will be happy to return.
GGuest UserThe Hotel has the best view of the bay. of Naples.
The staff is very polite, kind and helpful, especially at the front office and in the restaurant.
The balcony is nice though on the small size
Great Breakfast, eggs, and savoury food on top of all the usual Italian sweet pastries. Good espresso too.
To be very honest, i was a tad confused and disappointed about our room location as it was not on the main Royal part of the hotel as i believed but on the additional building which used to be the Continental, nevertheless we still enjoyed the stay there and our visit to Napoli.
RRip RipWe booked feeling a little nervous as we read the various reviews but also hesitated with little experience of a B&B Guest house.
There seemed very few choices in Naples ( Chiaia district) a prime , safer area ; to have a suite with some kitchenette and a very reasonable price.
We were warmly welcomed to our studio suite, spacious , well organised with a lot of thought in the location of design of fixtures and furniture; seating to take breakfast, working desk and or relax on the sofa.
Brightly lit room with big “can open” sound proof windows or option to use the air conditioning system . Views of the nearby residential apar**ents actually helped us feel at home ( even though we were not able to enjoy the Naples sea view)
Bed, mattress , linen and pillows were fine ( for those who require more specific finer finishes should not go to a Guest house)
Bathroom was practical and had all that one needed, with hand held shower and rain shower installed.
Kitchenette had electric stove , coffee maker, kettle , Fridge and utensils. Again sufficient for a 4 night stay.
Any longer an oven or toaster would have been nice to heat up bread.
The highlight worth mentioning, as most reviews have , is Massimo who helped us with recommendations, guided us with a local map, booked day tour to Pompeii, our taxi and so much more..
Honestly, for those of us who have been lucky to stay in 5 star hotels will know that you don’t always get this type of discreet professional reliable hospitality that Massimo has shown us.
If you don’t mind staying at a guest house which may sound daunting , or that the entrance of the building may be slightly off the side street but having read this review will reassure you that the 24 hours security guards and the gated premises made it feel like a home away from home.
Thank you Massimo
and team for keeping our room super clean , daily when we really didn’t expect the service. Likewise appreciated the small touches of receiving disposable raincoats in case of heavy rain on our tour.
AAngelaHotel itself is pretty standard as what you would expect from any big chain hotels, but service was definitely not up to par. We were told there would be valet service - there was none. The bus boys just told us to park ourselves. FINE. Then after I've checked in I asked if the luggage will be sent up to our room - reception then asked if I got a luggage ticket to which I told him we weren't given anything. The bus boys just stood around the entrance. He said they would be sent up shortly but given how they were just standing around we just took our luggage ourselves - mind you I am 6 months pregnant and obviously so but they did not offer any help. Once we got to our room the air conditioning was not working - we kept dialing it down but there was no air. Amazing to find out the AC wasn't working for the price we paid. The room is stuffy and even the hallway was cooler. Also during our stay there was conference - we were given a room on the same floor as conference participants and as expected they were loud and rowdy at night. We could hear them talking in the hallway at night when we called reception they said there was nothing they can do. So very helpful. Upon check out, the same bus boy stood around while watching a pregnant lady wheel 4 pieces of luggage out. I really just wonder what they do other than standing around all day hanging in the shade. Service is terrible here and I've had better service at small boutique or family run hotels than here. The only upside to this stay was that the rooms are spacious and clean and that's about it.
GGayatri GallowayBang in the heart of not just the charming old centre but right on the block where the street partying takes place till the early mornings of the weekends. But no noise pollution due to the small boutique hotel being on the (very high!) fourth floor of the old building that has its entrance in the courtyard off the street.
We traveled with our two sons (17 and 10) and it worked but wouldn’t stay with our younger daughters there due to the unconventionality of the accommodation:
No public areas or services, just straight up rooms (only six of them all in the one corridor off the reception) which are fitted in modern and marbled design.
Room no 3 is spacious with a nice four poster bed, no 1 is less so but both still had room for a bidet in the all tiled bathrooms which has an LED light feature in the shower! Both also have a French balcony: from room 3 you can view the Vesuvius Mountain. Theres a price listed minibar and my husband really liked the mattress
Reception is not 24h but communication was very good and personal through WhatsApp.
I was looking forward to the roof terrace but it was bare and unused serving merely as a panorama lookout point. Not to worry, the most important thing for us was that the hotel was clean and had some form of luxury for the night we stayed in Napoli!
KKen LotsoThe hotel is located near Sorrento train station, about 5 minutes' walk away, which is convenient and fast. The hotel staff are also willing to help.
However, the hotel's hygienic condition is average. In just one day, 4 flies were seen in the room. The decoration of the room is also relatively old. The breakfast has basic Western options, all of which taste good.
Generally speaking, if you are only staying for a short time, you can also choose this hotel.
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