4-Star Hotels in Coahuila, Mexico

Located in the city center, surrounded by bustling and lively. There are complete commercial facilities, and Walmart supermarket and large shopping mall are opposite. The hotel breakfast is very good, the service is very professional, and there is a restaurant street next to the hotel.

Facilities: Very good Hygiene: very good Service: Very good

Very good hotel, clean, warm front desk No laundry room. Good breakfast

Hice mi reservación por medio de Trip.com y me salía una cantidad a pagar de $3,900.70 MXN. Sin embargo, cuando llegué al hotel a realizar el check in me comentaron que el monto era de $4,397.19 MXN. Al mostrarles mi email de confirmación de la reserva y el monto por el cual yo había reservado, me comentaron que seguramente era una cuestión por el tipo de cambio. Sin embargo, les hice la observación de que yo reservé en MXN y el monto era en MXN, que no tenía porque haber ese detalle, y aún así, es un 12.73% de diferencia, algo abusivo para ser por tipo de cambio. Después de insistir un par de veces que lo revisaran, no fueron capaces de corregir el monto alegando que esa fue la tarifa que le pasó TRIP.COM y que ellos no podían modificarla (aún, cuando les enseñé el correo con la tarifa de mi reservación). Es la primera vez en mi vida en la que pago un monto diferente a lo que venía en mi reservación. Estoy muy desilusionado y me gustaría que se me hiciera un rembolso. Anexo una fotografía de la factura donde viene el monto que se me cobró.

The sanitary conditions are average and the bathroom smells. Winning in the excellent location, next to the shopping center, can solve the problem of eating and shopping, very close to the airport.

Very close to the customer location, overall very convenient, the price is right, the hotel breakfast is not bad, the staff's service attitude is also very good, the overall recommendation

Estuvo buena la estancia, el servicio fue amable y simpático, el cuarto estaba limpio hay opciones de comida caminando o a corta distancia, tiene bastante estacionamiento.

The hotel was very comfortable and the room was very clean. We loved it

They did not respect our reservation of extra big beds, they gave us one of 2 double beds and that by availability ... we were 4 nights and never made us the change ... The hostel says it's outdoor and NOT a very girl inside next to the gym He had failed the hot water since the first day, we reported it and they were from Mtto arguing that he had already stayed and we struggled with it every day, we had to wait long and hardly got tibia WiFi did not work well, very slow We left on Sunday and today they have not released the amount they blocked on my credit card for consumption, which was separately settled, is $6,000 The service and reception, buttons and dressing Excellent !!

Buen ambiente, buena comida, buen servicio